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6. KVM Operation
Mouse Synchronization Procedures
If you are having syncing problems after adjusting the mouse
properties, try the following methods to help synchronize the local and
remote mouse pointers.
Note: Mouse synchronization may require several seconds to take
effect. Wait for 15 to 30 seconds to ensure that the mouse has had
enough time to sync.
• When in a remote session, move the mouse pointer to the upper-
center of the screen to open the control panel, and then move it
back into the remote screen. The mouse pointers should align.
• Click the Video Auto Sync icon in the control panel. In most cases,
the local and remote mouse pointers will sync following the video
auto sync.
• Invoke the Adjust Mouse hotkey command (see Hotkeys section
under Control Panel for details). This hotkey command defaults at
F8, F7, F6.
• Adjust the video settings to decrease the amount of information
being transferred over the network. The less data that is being sent,
the faster the response time. In particular, the Quality and Detect
Tolerance settings in the Video Settings screen (see Video Settings
section under Control Panel for details) can help improve keyboard
and mouse response time.
• Go to the Network page in the OSD and reduce the Network
Transfer Rate setting. (See Network section under Device
Management in OSD Operation for details.)
• Go to the display settings section of the remote computer and lower
the video resolution, refresh rate and color settings.
• If the remote computer has a graphic desktop background, change
it to a solid color background.
Macro List – Click this icon to display a drop-down list of the
User Macros (see User Macros section under Control Panel
for details) that have been added to the KVM switch. Select a
macro to run it on the selected computer.
First Port – Click this icon to skip to the first accessible port on
the installation.
Previous Port – Click to skip to the first accessible port prior to
the currently selected port.
Next Port – Click to skip to the first accessible port after the
currently selected port.
Last Port – Click to skip to the last port on the installation.
Scan Ports – Click to initiate Auto Scan mode. (See Auto
Scanning section for details.)
Array Mode – Click to initiate Panel Array mode. (See Panel
Array Mode section under The OSD Toolbar for details.)
Cat5 Cable Length – As the length of Cat5 cable between
the KVM and connected computer can affect video quality, this
setting is designed to compensate for shorter or longer lengths.
Click to toggle through the Cat5 cable length options; Short
(less than 32 ft. / 10 m), Medium (between 32 ft. / 10 m and
82 ft. / 25 m) and Long (over 82 ft. / 25 m).
Open GUI – Click to open the OSD.
( continued )
Customize Control Panel – Click this icon to bring up the
Customize Control Panel screen, which allows you to choose
which icons are displayed in the control panel, as well as edit
some of its features.
Customize Control Panel – The box on the left side of the screen
displays a list of the available control panel features, with a checkbox
next to each one. Check/uncheck a checkbox to display or remove
the corresponding features icon from the control panel. By default, all
features are included in the control panel.
Control Panel Style – This section allows you to determine how
the control panel is displayed when it is dragged out of the default
position in the top-center of the screen.
Note: There is a second default position for the control panel at the
bottom-center of the screen.
• When the Transparent checkbox is checked, dragging the control
panel away from one of the default locations will leave it displayed
transparently in whatever location it was dragged to.
• When the Icon checkbox is checked, dragging the control panel
away from one of the default locations will leave it displayed as an
icon in whatever location it was dragged to.
• When both the Transparent and Icon checkboxes are checked,
dragging the control panel away from one of the default locations
will leave it displayed as a transparent icon in whatever location it
was dragged to.
• When neither checkbox is checked, dragging the control panel away
from one of the default locations will leave it displayed as normal in
whatever location it was dragged to.
• If the control panel is located in either the top-center or bottom-
center default locations, checking these checkboxes will have no
effect.
Screen Options – This section allows you to make Full Screen Mode
and Keep Screen Size the default settings when a remote session is
activated.
Note: Keep Screen Size is not available when using the Java clients.
• Check the Full Screen Mode checkbox to display the remote screen
in Full Screen Mode starting with the next time you login to a
remote session.
• Check the Keep Screen Size checkbox to enable the Keep Screen
Size feature starting with the next time you login to a remote
session.
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