Using the Quality Reporting Tool
Your system administrator may temporarily configure your phone with the Quality Reporting Tool
(QRT) to troubleshoot performance problems. You can choose Options > QRT to submit information
to your system administrator. Depending on configuration, use the QRT to:
• Immediately report an audio problem on the current call
• Select a general problem from a list of categories and choose reason codes
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager
FCS REVIEW DRAFT - CISCO CONFIDENTIAL
Troubleshooting Your Phone