Selecting a Device
To connect to a printer, click Connect to Printer. This opens up the Device Selection Window
to connect the printer via four possible interfaces. The interfaces are RS-232 serial, USB serial,
USB HID and Network. With the exception of RS-232, all of these interfaces can be
enabled/disabled on the printer. To determine which interfaces are enabled, a diagnostic label
can be printed by powering down the printer and powering it back on while holding the front
panel button OR by pressing the front panel button while in FGL mode. Once you know which
interface to use, select it on the left panel, choose it from the selection list on the right, and click
OK.
If you are experience trouble connecting, power up the printer with the push button held in. This
will put the printer into diagnostic mode which ensures a response during connection.
Additionally, it will change the USB Mode into USB HID so there is a way to connect even if the
interface or IP Address is unknown. The printer will revert back to its initial USB Mode on restart
unless it was changed in the configuration application.
Serial (RS-232/USB CDC)
RS-232 and USB CDC (USB serial) connections will be recognized as COM devices by
3
Windows
. Typically, more than one COM device will be found by the application. To
determine which COM port is bound to the Model 485, check the 'Devices and Printers' menu in
FIGURE 2: DEVICE SELECTION WINDOW
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