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Problem
The camera
cannot focus.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
Colored stripes
malfunction.
appear on the
The colored stripes will not appear in captured images or
screen when
recorded movies. However, when using Continuous H: 120
shooting.
fps or HS 480/4×, the colored stripes may be seen in the
captured images and recorded movies.
Images are
blurred.
Bright specks
appear in
images
Flash is reflecting off particles in air. Lower the built-in flash.
captured with
flash.
Flash does not
fire.
Digital zoom
cannot be used.
Image size not
available.
Technical Notes
Troubleshooting
The subject is too close. Try shooting using the Scene auto
selector or Close-up scene mode, or the macro close-up
focus mode.
Incorrect focus mode setting. Check or change the setting.
The subject is hard to focus on.
Set AF assist in the setup menu to Auto.
Subject is not in focus area when the shutter-release button
is pressed halfway.
The focus-mode selector is set to r (manual focus).
Turn the camera off and then on again.
The camera may move slightly when operated, even if it is
attached to a tripod, which may interfere with the autofocus.
Use the flash.
Enable vibration reduction.
Use a tripod to stabilize the camera (using the self-timer
setting of n10s (10 seconds) at the same time is more
effective).
The built-in flash is lowered.
A shooting mode where the flash cannot fire is selected.
A function that restricts the flash is enabled.
Digital zoom is set to Off in the setup menu.
Digital zoom cannot be used with certain shooting modes
or when using certain settings in other functions.
A function that restricts the Image size option is enabled.
When the scene mode is set to Easy panorama, the image
size is fixed.
Cause/Solution
202
A
31, 34,
36, 54,
62
61
65
113,
172
24, 140
67
–
23
–
25, 55
154,
171
23, 58
25, 55
25
73
75
113,
172
78, 172
75
41
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