Troubleshooting And Maintenance - Axis AG Series User Manual

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16.

Troubleshooting and maintenance

1. The balance should be kept clean.
2. Take care that no dirt is between the casing and the pan. If a dirt is noticed,
take off the pan (lift it up), clean a dirt and then mount the pan.
3. In case of improper operation caused by a short-lasting lack of power supply,
switch the balance off by unplugging it from the mains, and then after several
seconds switch it on.
4. All repairs of the balance should be performed by authorised service centre.
5. To repair a balance, please contact nearest service centre.
6. Balances can be sent for repair as messenger delivery only in original
package, if not, there is a risk of damaging the balance and loosing guarantee.
Failure messages
Message
"Test ..."
" - - - - "
"Internal calibration:
load error"
„Tare range
exceeded"
„Zeroing range
exceeded"
„Weighing range
exceeded"
„Measuring range
exceeded (+)"
„Measuring range
exceeded (-)"
„Unit weigh is too
small"
If a failure message still appears, contact authorised service centre.
INSTRUKCJA OBSŁUGI
Possible cause
auto-tests are in progress /
damage of electronic unit
unfinished zeroing /
mechanical damage
too small load or overloading
balance mechanism /
mechanical damage
tare key pressed during zero
indication
permissible zeroing range was
exceeded
permissible weighing range
(Max +9e) was exceeded
upper limit of measuring range in
analogue-digital converter was
exceeded
lower limit of measuring range in
analogue-digital converter was
exceeded
entered unit weigh is too small
Recommendation
wait for 1 minute
wait for 1 minute
check if the balance is placed
on stable ground, not affected
by vibrations
check if there are mounted all
necessary pan elements or if
there is no load on the pan
balance indications must be
different from zero
take a load off the pan
reduce a load on the pan
take a load off the pan
check if there are mounted all
necessary pan elements
unit weight is too small or
entered number of pieces is too
big