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OBSERVED PROBLEM
Slight smoke or odor during initial
operation
Appliance produces a whistling
noise when burners are lit
White powder residue forming within
burner box or on adjacent walls or
furniture
Remote does not function
Appliance produces a clicking/tick-
ing noise just after burners are lit
or shut off
125598-01D
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Residues from manufacturing
processes and logs curing
1. Turning control knob to HI position
when burners are cold
2. Air in gas line
3. Air passageways on appliance
blocked
4. Dirty or partially clogged burner
orifice.
1. When heated, vapors from furni-
ture polish, wax, carpet cleaners,
etc. may turn into white powder
residue
1. Battery is not installed. Battery
power is low
1. Metal expanding while heating or
contracting while cooling
2. Wire connection loose or wire
broken
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REMEDY
1. Problem will stop after a few hours
of operation
1. Turn control knob to LO position
and let warm up for a minute
2. Operate burners until air is re-
moved from line. Have gas line
checked by local natural or pro-
pane/LP gas company
3. Observe minimum installation
clearances (see pages 9 through
11)
4. Clean burner (see Cleaning and
Maintenance, page 16) or replace
burner orifice(s)
1. Turn appliance off when using fur-
niture polish, wax, carpet cleaners
or similar products
1. Replace 9-volt batteries in re-
ceiver and hand-held remote
1. This is normal with most applianc-
es. If noise is excessive, contact
qualified service person
2. Check wiring connections (see
wiring diagram, page 18). Re-
place wire harness if necessary.
21
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