Troubleshooting - FMI VTDGT24NR Manual

Remote-ready log set and burner
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WARNING: Turn off appliance and let cool before servicing. Only a qualified service person
should service and repair appliance.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed, there
is no spark at ODS/pilot
When ignitor button is pressed,
there is spark at ODS/pilot but no
ignition
125598-01D

TROUBLESHOOTING

POSSIBLE CAUSE
1. Ignitor electrode not connected to
ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned
wrong
6. Ignitor electrode broken
7. Battery not installed, battery
power low or battery not installed
correctly (electronic ignition mod-
els only)
1. Gas supply turned off or equip-
ment shutoff valve closed
2. Control knob not in PILOT posi-
tion
3. Control knob not pressed in while
in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/
LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not cor-
rect
www.fmiproducts.com
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by
any metal or tubing. Keep ignitor
cable dry
3. Replace ignitor cable
4. Replace ignitor
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery in
electronic ignitor. Verify battery
is installed correctly
1. Turn on gas supply or open equip-
ment shutoff valve
2. Turn control knob to PILOT posi-
tion
3. Press in control knob while in
PILOT position
4. Continue holding down control
knob. Repeat igniting operation
until air is removed
5. Contact local propane/LP gas
company
6. Clean ODS/pilot (see Cleaning
and Maintenance, page 16) or
replace ODS/pilot assembly
7. Replace gas regulator
19

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