Panasonic KX-TSC909CID Operating Instructions Manual page 72

Troubleshooting
Problem
You cannot make an intercom/
external call.
The unit does not display the
caller's name and/or phone
number.
The display exits the Caller
List or directory.
You cannot redial.
" " is not displayed
IN USE
properly.
72
Cause & Remedy
• If more than one other unit is in use, you may
not be able to make a call. Try again later.
• Your cordless handset is in the remote
operation mode (p. 55). Exit the mode by
pressing [OFF].
• The cordless handset you called is too far
from the base unit.
• If 2-Way Radio mode is on on your cordless
handset, turn it off (p. 46).
• If you are having a conversation using the
base unit handset during a power failure and
power returns to the base unit, you cannot
use the speakerphone nor the cordless
handset until you hang up the call. After
hanging up, you can resume all functions.
• You need to subscribe to a Caller ID service.
• Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the
same outlet may be interfering with the Caller
ID information.
• Telephone line noise may be affecting the
Caller ID information.
• The caller requested not to send his/her
information. See page 28.
• If a call is being transferred to you, the Caller
ID information will not be displayed.
• If a (separate) Caller ID box is connected
between the unit and the telephone wall jack,
disconnect the Caller ID box or plug the unit
directly into the wall jack.
• Do not pause for over 60 seconds while
searching.
• If the last number dialed was more than 32 digits
long, the number will not be redialed correctly.
• The button functions as either redial or
pause. It will redial the last number dialed if
pressed at the outset of a call (p. 25, 27). If
another number has been dialed first, it will
operate as a pause button (p. 49).
• The line mode selection is incorrect. Set line
mode to "A" (p. 17).