Table of Contents
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Operating Instructions
2.4 GHz Digital Cordless Phone
KX-TG2420
Model No.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website: http://www.panasonic.com for
customers in the U.S.A. or Puerto Rico.
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Table of Contents
Related Manuals for Panasonic KX-TG2420
Summary of Contents for Panasonic KX-TG2420
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Page 1: Operating Instructions
Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico. -
Page 2: Table Of Contents
Table of Contents Introduction Accessory information ....5 Important safety instructions ..6 For best performance ....8 Preparation Connections . - Page 3 Table of Contents Warranty ......49 Customer services ....51 Index Index.
- Page 4 Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
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Page 5: Introduction
Accessory information Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. Accessory Order number items AC adaptor PQLV19Z Telephone line PQJA10075Z cord Wall mounting PQKL10067Z1 adaptor PQKL10067Z2 Battery HHR-P105 Handset cover PQYNTG2421WR PQYNTG2432BR PQYNTG2431GR... -
Page 6: Important Safety Instructions
Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. - Page 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
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Page 8: For Best Performance
Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. -
Page 9: Preparation
L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. -
Page 10: Battery Installation
Preparation If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. –... -
Page 11: Battery Charge
Battery charge Place the handset on the base unit for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. -
Page 12: Battery Replacement
Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours... -
Page 13: Controls And Displays
Preparation Controls and displays Controls Base unit A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR} For assistance, please call 1-800-211-PANA (7262). - Page 14 Preparation Handset A Speaker B Soft key C {C} (TALK) D Navigator key E {s} (SP-PHONE) F {*} (TONE) G {PAUSE}{REDIAL} H Ringer indicator Message indicator I Receiver J Display K {MENU} L {OFF} M {MUTE} {CLEAR} N {HOLD} O Microphone P Charge contacts For assistance, please call 1-800-211-PANA (7262).
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Page 15: Display
Display Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit. -
Page 16: Making/Answering Calls
Making/Answering Calls Making calls {PAUSE} {REDIAL} Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit. Note: L “Line in use” is displayed when someone is talking on another phone. -
Page 17: Answering Calls
To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. Press {REDIAL}. L The last number dialed will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. -
Page 18: Useful Features During A Call
Making/Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold. Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. Note: L If another phone is connected on the same line (page 9), you can also take... -
Page 19: Clarity Booster
Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. -
Page 20: For Call Waiting Service Users
Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. -
Page 21: Phonebook
Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. -
Page 22: Calling Someone In The Phonebook
Phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items. Press {Phonebook}. L For quick search, you can skip to step Press {Search}. 0-9=Name search dB=Scroll list Press {V} or {^} repeatedly to display the desired item. -
Page 23: Chain Dial Feature
Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN). -
Page 24: Caller Id Service
Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name or telephone number will be displayed. -
Page 25: Caller List
Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L Caller information includes caller names and phone numbers, the date and time of calls, and the number of times the caller called. -
Page 26: Editing A Caller's Phone Number Before Calling Back
Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. -
Page 27: Erasing Caller Information
Erasing caller information Erasing a selected item Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. Press {CLEAR}. L To erase other items, repeat from step 2. L To exit the caller list, press {OFF}. Erasing all items Make sure that you have no missed calls. -
Page 28: Voice Mail Service
Voice Mail Service Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s Voice Mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 29: Listening To Voice Mail Messages
Turning VM detection on/off Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Voice Mail” by pressing {V} or {^}, then press {>}. Scroll to “VM tone detect” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select “On”... -
Page 30: Programmable Settings
Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. -
Page 31: Ringer Settings
Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}. Ringer volume Press {V} or {^} repeatedly to select the desired volume. -
Page 32: Call Options
Programmable Settings Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit without pressing {C}. The default setting is OFF. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. -
Page 33: Display Options
Display options Handset LCD contrast You can adjust the handset display contrast. There are 6 levels. The default setting is level 3. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “LCD contrast” by pressing {V} or {^}, then press {>}. -
Page 34: Line Mode
Programmable Settings Note: L The setting should stay at 700 ms unless pressing {Flash} fails to pick up the Call Waiting call. L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting. -
Page 35: Customer Support
Press {MENU}. Scroll to “Customer support” by pressing {V} or {^}, then press {>}. L “www.panasonic.com/support” will be displayed. Press {OFF}. For assistance, please call 1-800-211-PANA (7262). Programmable Settings... -
Page 36: Programming Via Direct Commands
Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. - Page 37 Programmable Settings Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. For assistance, please call 1-800-211-PANA (7262).
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Page 38: Useful Information
Useful Information Wall mounting The base unit can be mounted on a wall phone plate. Connect the AC adaptor and the telephone line cord. Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. - Page 39 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
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Page 40: Error Messages
Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Error!! No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again. -
Page 41: Troubleshooting
Troubleshooting General use Problem The unit does not work. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds. I cannot hear a dial tone. Programmable settings Problem I cannot program items. While programming, the handset starts to ring. -
Page 42: Making/Answering Calls, Paging
Useful Information Making/answering calls, Paging Problem Static is heard, sound cuts in and out. Interference from other electrical units. The handset does not ring. I cannot make a call. I cannot redial by pressing {REDIAL}. I cannot make long distance calls. I cannot page the handset. -
Page 43: Caller Id
Caller ID Problem The handset does not display the caller’s name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. The display exits the caller list while searching. For assistance, please call 1-800-211-PANA (7262). -
Page 44: Battery Charge
Useful Information Battery charge Problem “Recharge battery” is displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and 8 are displayed and the handset does not work. I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h”... -
Page 45: Important Information About Subscription
Important information about subscription services In order to use Caller ID, Call Waiting, Call Waiting Caller ID (CWID), or Voice Mail, you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact your telephone company to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services... -
Page 46: Fcc And Other Information
Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. - Page 47 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
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Page 48: Technical Information
Useful Information FCC RF Exposure Warning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). -
Page 49: Warranty
Limited Warranty Coverage If your telephone (identified in your Operating Instructions) does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair... - Page 50 Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of...
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Page 51: Customer Services
Personal Checks) TTY users (hearing or speech impaired users) can call 1-866-605-1277. Service in Puerto Rico Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910 For assistance, please call 1-800-211-PANA (7262). -
Page 52: Index
Index Index A Accessories: 5 Answering calls: 17 Auto talk: 17, 32 B Backlit display: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11 C Caller ID edit: 32 Caller ID number auto edit: 26 Caller ID service: 24 Caller list Calling back: 25... - Page 53 IMPORTANT! If your product is not working properly. . . 1 Read this Operating Instructions 2 Visit our website: http://www.panasonic.com/ consumersupport 3 Contact us via the web at: http://www.panasonic.com/contactinfo 4 Call us at: 1-800-211-PANA (7262) To order a replacement batteries, 1-800-332-5368 http://www.panasonic.com/batterystore...
- Page 56 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.