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Globalsat TR-102 Frequently Asked Questions Manual

Globalsat tr-102: frequently asked questions
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TR-102 FAQ
Should we need to setup username and password in GPRS setup page to allow
Q1:
TR-102 to connect to our GPRS server?
It depends on the Service Provider. Please ask your Service Provider about the
A:
GRPS parameter setup and refer to the description in user manual page 18.
Should we need to setup GPRS server host name to parameter2 in GPRS
Q2:
setup page to TR-102? What does this name meaning? Do we have to use it?
GPRS Server Host Name is the server machine that TR-102 will connect to via
A:
GRPS. You need to enter its IP (for example 202.43.196.12). TR-102 does not
support host name, you have to use fixed IP.
As we setup APN, destination IP and phone number in GPRS setup page to
Q3:
TR-102, can we connect TR-102 to our server via GPRS?
You can enter the Server IP in the GRPS Server Host Name field. When
A:
TR-102 connects to GRPS, it will link to the specified CallCenter. It has to open
a Socket interface in the server site, the default value is 5000. Please refer to
TR-102 GPRS Access command document for details.
Also, you need to trigger TR-102 to connect to internet via GPRS by calling it or
send it a SMS. (please also refer to Q11 in below.)
Because our company server doesn't know the TR-102 IP address, so we need
Q4:
TR-102 to connect to our server first. Which packet our server should receive at
the very beginning during the connection stage?
We only trigger the TR-102 to establish the GRPS connection to Internet. We
A:
do not know which packet the server should receive. That should be the job of
GPRS service provider.
Can the TR102 mobile network be supplied by any operator?
Q5:
At present, TR-102 uses Siemens TC-65 GSM module (850/900/1800/1900
A:
four bands). It supports most of the GSM System in the world.
1
update: 2007-0420

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Summary of Contents for Globalsat TR-102

  • Page 1 Socket interface in the server site, the default value is 5000. Please refer to TR-102 GPRS Access command document for details. Also, you need to trigger TR-102 to connect to internet via GPRS by calling it or send it a SMS. (please also refer to Q11 in below.) Because our company server doesn't know the TR-102 IP address, so we need TR-102 to connect to our server first.
  • Page 2 It depends on your Service Provider. If they require you to input the DNS server, they will provide this information to you. Otherwise, just leave it blank. If I need to access a secured server would the TR-102 understand something like this <http://user:password@www.test.com/> ? (GPRS) TR-102 will not understand <http://user:password@www.test.com/>, please...
  • Page 3 CallCenter will write the pin code into TR-102. When you restart TR-102, it will automatically enter the pin code. So after verifying my settings I called the TR-102 set to GPRS mode and it rang, so I was Q11: expecting it to communicate with the call center set up on my server and listening on port 5000,...
  • Page 4 How can we tell if GPRS is working on the TR102? Q14: If TR-102 is connecting to GRPS, the blue LED would flash once per second. If TR-102 is not connecting to GRPS(standby mode), the blue LED would flash once per three seconds.
  • Page 5 Q15: grey boxes. At first, you have to connect TR-102 to the Callcenter PC via an USB cable and do the necessary setup. Click on [Management] > [setup] to finish the setup process. When it is done, press the user information button (see below figure) to show user information list.
  • Page 6 When the battery is fully charged, the LED light goes out. If the battery is low, the LED will be on in red. If you charge the battery with the TR-102 device turned off, it will take about 4 hours to fully charge the battery. If you charge it with device turned on, it depends on the signal strength and normally takes longer time.
  • Page 7 How is the operation time of TR-102? If the battery is fully charged, how long Q20: can I use it? The power consumption rate depends on the different mode you set, and is also related to the GPS and GSM signal strength.
  • Page 8 GPRS System Configuration 1 Service Provider TR-102 You have to set the IP Router to open the port 5000, will connect to the and assign the port 5000 to the CallCenter Server PC. CallCenter Server Please refer to the user manual of your IP Router for whose IP address is how to do these settings.
  • Page 9 GPRS System Configuration 2 Service Provider TR-102 will connect to the CallCenter Server whose IP address is "210.210.1.3". Service Provider TR-102 will connect to the CallCenter Server whose IP address is "210.210.1.3". ADSL or boardband network Software Firewall You have to set the Firewall to open the port 5000, and assign the port 5000 to the CallCenter Server PC.
  • Page 10 IMEI: 355632000688268 (have to activate its GPRS function.) TR-102 TR-102 IMEI: 355632000688268 At the very first time, before their connection, TR-102 and CallCenter Server PC do not know each other. TR-102 IMEI: 355632000688268 GPRS Service Provider APN: AAA.BBB.CCC User name: NNNN password: PPPP dns1: DDD.nnn.111...
  • Page 11 TR-102 got the following information: CallCenter's IP address. GPRS apn, dns, user name and password. So, TR-102 can connect to Internet through the GPRS Access Point and then connects to the CallCenter Server. connected via the USB cable CallCenter Server PC GPRS Service Provider IP address: 210.210.1.3...
  • Page 12: Service Provider

    Service Provider Your SIM card provider = the one who also provides the "GPRS information" to you. GPRS information APN: AAA.BBB.CCC card User name: NNNN password: PPPP IMEI: 355632000688268 dns1: DDD.nnn.111 dns2: DDD.nnn.222 (You have to activate its GPRS function.) Basic comcept Service Provider Your Internet Service Provider (ISP)