Error Code
Description
E10
The water in
timed out:the
water level of
the washing
machine was
unchanged
for 7minutes.
E12
Overflow protect
unlock failed
E31
No drainage
E20
pump
E21
Drain time out
NTC short cricuit report the error
E35
E70
The power
button is stuck
Error Codes
Problem
After the error
occurs,the
washer closes
the inlet valve
and enters the
check the water system
suspended
state.
•
After the error is found,the washing machine locks
the current
the door,close the motor,drain the water empty,and
water level of
enters the error display status.
the washing
machine over
•
Clean the error code
the overflow
water level.
fail to unlock,
Check the lock connect
•
machine will
•
Check the door lock
report error
•
Check the main control
code
there is no
•
In normal mode,the error is recorded in the
pump signal on
backstage EEPROM chip and words normally.when
the computer
entering factory mode or service mode,the drain
board of the
pump is not connected,direct alarm E20.
washing
•
1.check the pump connect wire
machine.
2.change the pump
the washing
•
After the error was found,the washing machine
closed the drain pump to the suspended state,and
machine
the water level was lower than the open water level.
drained the
pump for six
•
1. check the computer board control silicon
minutes and the
2 .whether the drainage pump has small clothes to
water level did
enter
not change.
3 .change pump
code in the
•
EEPROM
•
The power
•
button is stuck
– 59–
Possible Cause/Action
Check the NTC and NTC wire
Check the main control board
reinstall the UI board