Solving Problems; Checking The Printer Status; Checking Messages On The Lcd Screen - Epson XP-4101 User Manual

User's Guide

Solving Problems

Checking the Printer Status

Checking Messages on the LCD Screen

If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages
Printer Error
Turn on the printer again. See your
documentation for more details.
You need to replace Ink Cartridge.
The printer's borderless printing ink pad is
nearing the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
The printer's borderless printing ink pad has
reached the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
Paper Configuration is set to Off. Some features
may not be available. For details, see your
documentation.
The combination of the IP address and the
subnet mask is invalid. See your documentation
for more details.
To use cloud services, update the root certificate
from the Epson Web Config utility.
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
Solving Problems
Solutions
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part. The
message will be displayed until the ink pad is replaced.
Select Dismiss to resume printing.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part.
Borderless printing is not available, but printing with a border is
available.
If Paper Configuration is disabled, you cannot use AirPrint.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
Run Web Config, and then update the root certificate.
Click Print Queue on the printer driver's Maintenance tab. Make sure
the printer port is selected correctly in Property > Port from the Printer
menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
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