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User's Guide
NPD6803-00 EN

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Summary of Contents for Epson Expression Home XP-4150 Series

  • Page 1 User's Guide NPD6803-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
  • Page 4: Table Of Contents

    Icons displayed in the LCD Screen... 17 Genuine Epson Paper.....55 Basic Operations.
  • Page 5 Temporarily Printing with Black Ink - Windows 124 Using Epson iPrint..... . . 87 Temporarily Printing with Black Ink - Mac OS. .126 Using Epson Print Enabler.
  • Page 6 Checking the Connection (Network)..164 Images (Epson Scan 2)..... 148 Checking the Software and Data... . 164 Adding the Network Scanner.
  • Page 7 Cannot Cancel Printing from a Computer Contacting Epson Support....193 Running Mac OS X v10.6.8....178 Cannot Start Scanning.
  • Page 8: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
  • Page 9: Marks And Symbols

    About This Manual > Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...
  • Page 10: Descriptions Used In This Manual

    & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.
  • Page 11: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
  • Page 12: Printer Advisories And Warnings

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏...
  • Page 13: Advisories And Warnings For Transporting Or Storing The Printer

    Important Instructions > Protecting Your Personal Information ❏ Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
  • Page 14: Printer Basics

    Printer Basics > Part Names and Functions Printer Basics Part Names and Functions Rear paper feed Loads paper. Paper support Supports loaded paper. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Feeder guard Prevents foreign substance from entering the printer.
  • Page 15 Printer Basics > Part Names and Functions Scanner unit support Supports the scanner unit. Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles. Maintenance box cover Remove when replacing the maintenance box.
  • Page 16: Guide To The Control Panel

    Printer Basics > > Guide to the Control Panel Control Panel Guide to the Control Panel Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays the home screen. Displays menus and messages.
  • Page 17: Guide To The Home Screen

    Printer Basics > > Guide to the Control Panel Icons displayed in the LCD Screen Guide to the Home Screen u d l r Indicates items that have been setup for the printer as icons. Select the icon by pressing the buttons, and then press the OK button to check the current settings or access each setting menu.
  • Page 18: Basic Operations

    Printer Basics > > Guide to the Control Panel Basic Operations Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wireless (Wi-Fi) network.
  • Page 19 Printer Basics > > Guide to the Control Panel Basic Operations u d l r Move the focus to the setting item using the buttons, and then press the OK button to switch the item on or off. u d l r To enter the value, name, address, and so on, move the focus to the input field using the buttons, and then press the OK button to display the on-screen keyboard.
  • Page 20: Entering Characters

    Printer Basics > > Guide to the Control Panel Entering Characters Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case.
  • Page 21: Viewing Animations

    Printer Basics > > Guide to the Control Panel Viewing Animations The on-screen keypad makes it easier to enter larger numbers. When entering a smaller number, use +/- buttons. Deletes the entered number to the left. Clears the entered number. Confirms the entered numbers and closes the on-screen keypad.
  • Page 22 Printer Basics > > Guide to the Control Panel Viewing Animations Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 3 steps. Press button to return to the previous step. Indicates your progress through the current step.
  • Page 23: Network Settings

    Network Settings > > Network Connection Types Wi-Fi Direct (Simple AP) Connection Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
  • Page 24: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
  • Page 25: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
  • Page 26 ❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 27 Network Settings > > Connecting to a Smart Device Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct The QR code is displayed on the printer's control panel. 4. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
  • Page 28 Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct 7. On the printer's control panel, select Next. 8. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps 9. On the Epson printing app screen, tap Printer is not selected..
  • Page 29: Connecting To Android Devices Using Wi-Fi Direct

    ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 30 Connecting to Android Devices Using Wi-Fi Direct 3. Select Android. 4. On the smart device, start Epson iPrint. 5. On the Epson iPrint screen, tap Printer is not selected.. 6. On the Epson iPrint screen, select the printer that you want to connect to.
  • Page 31: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct

    Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android Using Wi See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices.
  • Page 32 Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android Using Wi 1. Select Smartphone connect on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
  • Page 33 Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android Using Wi 4. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password.
  • Page 34 6. On the smart device, start Epson printing app. Examples of Epson printing apps 7. On the Epson printing app screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
  • Page 35: Making Wi-Fi Settings From The Printer

    Network Settings > > … Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Entering the SSID and Pass For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Printing from Smart Devices”...
  • Page 36 Network Settings > > … Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Entering the SSID and Pass 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
  • Page 37: Making Wi-Fi Settings By Push Button Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Push Button Setup (WPS) 9. Select Dismiss to finish. Note: If you fail to connect, load A4 size plain paper, and then select Print Check Report to print a connection report. 10.
  • Page 38: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.
  • Page 39 Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
  • Page 40: Making Advanced Network Settings

    Network Settings > > Making Wi-Fi Settings from the Printer Making Advanced Network Settings Making Advanced Network Settings You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment before making changes. 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 41: Checking The Network Connection Status

    Network Settings > > … Checking the Network Connection Status Checking Detailed Network Information from the Checking the Network Connection Status You can check the network connection status in the following way. Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
  • Page 42: Printing A Network Connection Report

    Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router. 1. Load papers. 2.
  • Page 43 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
  • Page 44 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 45 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏...
  • Page 46 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 47 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 48: Printing A Network Status Sheet

    Network Settings > Replacing or Adding New Wireless Routers Related Information “Setting Items for Advanced Network Settings” on page 40 & “Connecting to a Computer” on page 24 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.
  • Page 49: Changing The Connection Method To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
  • Page 50: Changing The Wi-Fi Direct (Simple Ap) Settings

    Network Settings > Disabling Wi-Fi from the Control Panel Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from > Wi-Fi Direct > Start Setup > Change, and then the following menu items are displayed. Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.
  • Page 51: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    Network Settings > Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). The network status is displayed.
  • Page 52: Restoring The Network Settings From The Control Panel

    Network Settings > Restoring the Network Settings from the Control Panel 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3.
  • Page 53 Network Settings > Restoring the Network Settings from the Control Panel 4. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.
  • Page 54: Loading Paper

    Loading Paper > Paper Handling Precautions Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 55: Available Paper And Capacities

    Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Paper suitable for printing documents Media Name...
  • Page 56: Commercially Available Paper

    “Paper for 2-Sided Printing” on page 57 & Paper for Borderless Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Ultra Glossy Photo Paper ❏ Epson Premium Glossy Photo Paper ❏...
  • Page 57: Paper For 2-Sided Printing

    Loading Paper in the Rear Paper Feed Paper for 2-Sided Printing Genuine Epson Paper Epson Bright White Ink Jet Paper Commercially Available Paper Plain paper, Copy paper For automatic 2-sided printing, you can use Letter, A4, B5, 16K, and User Defined (182 x 257 to 215.9 x 297 mm) paper sizes.
  • Page 58 Loading Paper > Loading Paper in the Rear Paper Feed 2. Slide the edge guides. 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
  • Page 59 Loading Paper > Loading Paper in the Rear Paper Feed ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏...
  • Page 60 Loading Paper > Loading Paper in the Rear Paper Feed 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
  • Page 61: Placing Originals

    Placing Originals > Placing Originals on the Scanner Glass Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2.
  • Page 62: How To Place Various Originals

    Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm...
  • Page 63 Placing Originals > > Placing Originals on the Scanner Glass How to Place Various Originals Note: Enable the Thumbnail check box at the top of the preview window.
  • Page 64: Printing From The Control Panel

    Printing > > Printing from the Control Panel Printing a Schedule Printing Printing from the Control Panel Printing a Schedule You can easily print a Monthly or Weekly schedule. 1. Load paper in the printer. 2. Select Various prints on the control panel. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 65: Printing Lined Paper

    Printing > > Printing from the Control Panel Printing Envelopes Printing Lined Paper You can print some types of lined paper, graph paper, or music paper and create your own, original notebook or loose-leaf. 1. Load paper in the printer. 2.
  • Page 66 Printing > > Printing from the Control Panel Printing Envelopes First print a diagram of an envelope on A4 size paper, and then fold it to create an envelope. 1. Load A4 size paper in the printer. 2. Select Various prints on the control panel. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 67: Printing From A Computer

    Printing > > Printing from a Computer Printing Basics - Windows 4. Enter the number of copies, and then press the button. The following instruction sheet is printed. 160mm 115mm 5. Lay the instruction sheet on top of the envelope diagram, and then fold them together following the instructions on the instruction sheet.
  • Page 68 Printing > > Printing from a Computer Printing Basics - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper.
  • Page 69: Printing Basics - Mac Os

    Printing > > Printing from a Computer Printing Basics - Mac OS Printing Basics - Mac OS Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1.
  • Page 70 Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 71: Printing On 2-Sides

    Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 72 Printing > > Printing from a Computer Printing on 2-Sides 3. Access the printer driver window. 4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: To print a folded booklet, select Booklet.
  • Page 73: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 74: Printing Several Pages On One Sheet

    Printing > > Printing from a Computer Printing Several Pages on One Sheet 7. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper.
  • Page 75: Printing To Fit The Paper Size

    Printing > > Printing from a Computer Printing to Fit the Paper Size Printing Several Pages on One Sheet - Mac OS 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4.
  • Page 76 Printing > > Printing from a Computer Printing to Fit the Paper Size 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically.
  • Page 77: Printing Multiple Files Together (For Windows Only)

    Printing > > Printing from a Computer Printing Multiple Files Together (for Windows Only) Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
  • Page 78: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 79 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 80 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 81 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6.
  • Page 82 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 83 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).
  • Page 84: Printing Using Advanced Features

    Printing > > Printing from a Computer Printing Using Advanced Features 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver”...
  • Page 85 Printing > > Printing from a Computer Printing Using Advanced Features Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS...
  • Page 86 Printing Using Advanced Features Mac OS Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
  • Page 87: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 88: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
  • Page 89: Using Airprint

    3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.
  • Page 90: Canceling Printing

    Printing > > Canceling Printing Canceling Printing - Mac OS Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...
  • Page 91: Copying

    Copying > Copying Basics Copying Copying Basics This section explains the steps for copying from the Copy menu on the control panel. 1. Load paper in the printer. 2. Place the originals. 3. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 92: Various Copying Methods

    Copying > > Various Copying Methods Copying Photos “Menu Options for Copying” on page 94 & Various Copying Methods Copying in Various Layout You can copy easily by selecting a menu for your purpose such as copying both sides of an ID card onto one side of A4 size paper, or copying two facing pages of a book onto a single sheet of paper.
  • Page 93 Copying > > Various Copying Methods Copying Photos Note: White space around the photo may not be detected. 1. Load paper in the printer. 2. Select Various prints on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 94: Menu Options For Copying

    Copying > Menu Options for Copying Menu Options for Copying Available items on the Copy tab and Advanced Settings tab vary depending on the menu you selected. B&W Copies the original in black and white (monochrome). Color Copies the original in color. (2-Sided) ❏...
  • Page 95 Copying > Menu Options for Copying ❏ 10x15cm→A4, A4→10x15cm, and so on Automatically enlarges or reduces the original to fit to a specific paper size. Paper Setting Set the size and type of the paper you loaded in the printer. Multi-Page ❏...
  • Page 96: Scanning

    Note: You cannot save multiple originals as one PDF file when scanning from the control panel. By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode, you can scan additional originals after you scanned the original, and then save as one file.
  • Page 97 ❏ Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email. ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 98 Scanning > > Scanning Using the Control Panel Scanning to a Computer 3. Click Make Job Settings.
  • Page 99 Scanning > > Scanning Using the Control Panel Scanning to a Computer 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image.
  • Page 100: Scanning To The Cloud

    Note: You cannot save multiple originals as one PDF file when scanning from the control panel. By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode, you can scan additional originals after you scanned the original, and then save as one file.
  • Page 101 Scanning > > Scanning Using the Control Panel Scanning to the Cloud 3. Select Scan on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4. Select Cloud. 5. Select on the top of the screen, and then select a destination.
  • Page 102: Scanning Using Wsd

    Scanning > > Scanning Using the Control Panel Scanning Using WSD Scan Settings: ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏...
  • Page 103 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a...
  • Page 104: Scanning From A Computer

    Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Application for Scanning Documents and Images (Epson Scan 2)”...
  • Page 105 Scanning from a Computer Scanning Using Epson Scan 2 Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. 2. Start Epson Scan 2.
  • Page 106 > > Scanning from a Computer Scanning Using Epson Scan 2 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
  • Page 107 7. Click Scan. Related Information “Placing Originals” on page 61 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
  • Page 108 > > Scanning from a Computer Scanning Using Epson Scan 2 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals.
  • Page 109 Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow.
  • Page 110 > > Scanning from a Computer Scanning Using Epson Scan 2 You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image.
  • Page 111: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 112 Scanning > > Scanning from Smart Devices Scanning Using Epson iPrint The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
  • Page 113: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
  • Page 114: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 115 ❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
  • Page 116 Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.
  • Page 117: Replacing Ink Cartridges

    Replacing Ink Cartridges and Other Consumables > Replacing Ink Cartridges Replacing Ink Cartridges Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Note: If you replace the ink cartridges while copying, the originals may move out of place. Press the button to cancel and replace the originals.
  • Page 118 Replacing Ink Cartridges and Other Consumables > Replacing Ink Cartridges 3. Remove only the yellow tape. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Open the scanner unit with the document cover closed.
  • Page 119 Replacing Ink Cartridges and Other Consumables > Replacing Ink Cartridges 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly. 6. Insert the new ink cartridge, and then press it down firmly. 7.
  • Page 120: Maintenance Box Code

    “Ink Cartridge Handling Precautions” on page 114 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: C9344 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
  • Page 121: Replacing A Maintenance Box

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 122 Replacing Ink Cartridges and Other Consumables > Replacing a Maintenance Box Note: A transparent bag for the used maintenance box is provided with the new maintenance box. 2. Loosen the screw with a flat-head screwdriver, and then remove the cover. 3.
  • Page 123 Replacing Ink Cartridges and Other Consumables > Replacing a Maintenance Box 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. 5. Insert the new maintenance box all the way into the printer. Make sure you insert the box in the correct direction.
  • Page 124: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
  • Page 125 Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. Follow the steps below when printing again.
  • Page 126: Temporarily Printing With Black Ink - Mac Os

    You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
  • Page 127 Conserving Black Ink when the Black Ink Is Lo Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
  • Page 128: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 129: Checking And Cleaning The Print Head - Windows

    Maintaining the Printer > > … Checking and Cleaning the Print Head Checking and Cleaning the Print Head - Ma 5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged.
  • Page 130: Aligning The Print Head

    Maintaining the Printer > Cleaning the Paper Path for Ink Smears 4. Click Nozzle Check. 5. Follow the on-screen instructions. Related Information “Loading Paper in the Rear Paper Feed” on page 57 & Aligning the Print Head If print results contain the following problems, align the print head to improve the printouts. ❏...
  • Page 131: Cleaning The Scanner Glass

    Maintaining the Printer > Cleaning the Translucent Film 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink. Related Information “Loading Paper in the Rear Paper Feed” on page 57 &...
  • Page 132 Maintaining the Printer > Cleaning the Translucent Film Items required: ❏ Cotton swabs (several) ❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water) ❏ Light for checking smears Important: Do not use cleaning liquid other than water with a few drops of detergent.
  • Page 133: Saving Power

    Maintaining the Printer > Saving Power A: Translucent film B: Rail Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4.
  • Page 134: Saving Power - Control Panel

    Maintaining the Printer > > Saving Power Saving Power - Control Panel Saving Power - Control Panel 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
  • Page 135: Menu Options For Settings

    Menu Options for Settings > Menu Options for Basic Settings Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for Supply Status Select the menu on the control panel as described below. Settings >...
  • Page 136: Language

    Menu Options for Settings > Menu Options for Network Settings Language: Select the language used on the LCD screen. Keyboard Change the layout of the keyboard on the LCD screen. Clear All Settings: Resets the Basic Settings to their defaults. Related Information “Saving Power - Control Panel”...
  • Page 137: Menu Options For Web Service Settings

    Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
  • Page 138: Menu Options For Guide Functions

    Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Menu Options for Firmware Update Select the menus on the control panel as described below.
  • Page 139: Update

    Menu Options for Settings > Menu Options for Restore Default Settings Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Notification: Select On to receive a notification if a firmware update is available.
  • Page 140: Network Service And Software Information

    If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.
  • Page 141: Running Web Config On Windows

    IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
  • Page 142: Running Web Config On Mac Os

    Network Service and Software Information > Windows Printer Driver Running Web Config on Mac OS 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies> Show Printer Webpage. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config;...
  • Page 143: Guide To Windows Printer Driver

    Network Service and Software Information > > … Windows Printer Driver Guide to Windows Printer D If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer. Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.
  • Page 144: Making Operation Settings For The Windows Printer Driver

    You can select additional layout and printing options such as changing the size of a printout or making color corrections. Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver...
  • Page 145: Mac Os Printer Driver

    Network Service and Software Information > Mac OS Printer Driver 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK. See the online help for explanations of the setting items. Mac OS Printer Driver The printer driver controls the printer according to the commands from an application.
  • Page 146: Guide To Mac Os Printer Driver

    You can select a binding direction for 2-sided printing or select a document type. Settings Note: On OS X Mountain Lion or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
  • Page 147: Making Operation Settings For The Mac Os Printer Driver

    Making Operation Settings fo Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Making Operation Settings for the Mac OS Printer Driver Accessing the Operation Settings Window of the Mac OS Printer Driver Select System Preferences from the Apple menu >...
  • Page 148: Application For Scanning Documents And Images (Epson Scan 2)

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
  • Page 149: Application For Configuring Scanning Operations From The Control Panel (Epson Event Manager)

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
  • Page 150: Application For Quick And Fun Printing From A Computer (Epson Photo+)

    Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a variety of templates and perform image correction and adjust the position while viewing a preview of your document.
  • Page 151: Application For Updating Software And Firmware (Epson Software Updater)

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
  • Page 152: Adding The Printer (For Mac Os Only)

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com...
  • Page 153: Updating The Printer's Firmware Using The Control Panel

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
  • Page 154: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 155 Network Service and Software Information > > … Uninstalling Applications Uninstalling Applications Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 151 &...
  • Page 156: Solving Problems

    The printer's borderless printing ink pad is Contact Epson or an authorised Epson service provider to replace the nearing the end of its service life. It is not a user- borderless printing ink pad*. It is not a user-serviceable part. The replaceable part.
  • Page 157: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 158: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 151 & “Installing Applications” on page 151 &...
  • Page 159: Removing Jammed Paper From Rear Cover

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Rear Cover Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.
  • Page 160: Removing Jammed Paper From Inside The Printer

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 161: Paper Does Not Feed Correctly

    Solving Problems > > Paper Does Not Feed Correctly Paper Jams 3. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below. Close it completely before opening it. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem.
  • Page 162: Paper Feeds At A Slant

    Solving Problems > > Power and Control Panel Problems Power Does Not Turn Off ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. Related Information “Removing Jammed Paper” on page 158 & “Loading Paper in the Rear Paper Feed”...
  • Page 163: Power Turns Off Automatically

    Solving Problems > > Cannot Print from a Computer Checking the Connection (USB) Power Turns Off Automatically ❏ Select Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏...
  • Page 164: Checking The Connection (Network)

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 165 Checking the Software and Data ❏ Windows XP From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu >...
  • Page 166: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 167: When You Cannot Make Network Settings

    Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 168 Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.
  • Page 169: Checking The Ssid Connected To The Printer

    Solving Problems > > When You Cannot Make Network Settings Checking the SSID for the Computer Related Information “Checking the SSID Connected to the Printer” on page 169 & “Checking the SSID for the Computer” on page 169 & Checking the SSID Connected to the Printer Select Settings >...
  • Page 170: Wireless Lan (Wi-Fi) Connections Become Unstable When Using Usb 3.0 Devices On A Mac

    Solving Problems > Cannot Print from an iPhone, iPad, or iPod touch Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur.
  • Page 171: Printout Problems

    Solving Problems > > Printout Problems Colored Banding Appears at Intervals of Approximately 2.5 cm Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
  • Page 172: Blurry Prints, Vertical Banding, Or Misalignment

    Solving Problems > > Printout Problems Print Quality is Poor Related Information “List of Paper Type” on page 57 & “Aligning the Print Head” on page 130 & Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head”...
  • Page 173: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
  • Page 174: Paper Is Smeared During Automatic 2-Sided Printing

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.
  • Page 175: Cannot Print Without Margins

    Solving Problems > > Printout Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Colors on a display are not quite identical to those on paper because the display device and the printer have a different process of producing colors. Cannot Print Without Margins Make borderless setting in the print settings.
  • Page 176: Printed Characters Are Incorrect Or Garbled

    Solving Problems > > Printout Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information “Loading Paper in the Rear Paper Feed” on page 57 &...
  • Page 177: Moiré (Cross-Hatch) Patterns Appear In The Copied Image

    Solving Problems > > Other Printing Problems Printing Is Too Slow “Cleaning the Scanner Glass” on page 131 & “Menu Options for Copying” on page 94 & Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Menu Options for Copying”...
  • Page 178: Printing Or Copying Slows Down Dramatically During Continuous Operation

    ❏ Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.
  • Page 179: Cannot Start Scanning When Using The Control Panel

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
  • Page 180: The Image Quality Is Rough

    Moiré Patterns (Web-Like Shadows) Appear The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.
  • Page 181: Cannot Scan The Correct Area On The Scanner Glass

    “Scanning Using Epson Scan 2” on page 104 & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab.
  • Page 182: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.
  • Page 183: Other Scanning Problems

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.
  • Page 184: Application Is Blocked By A Firewall (For Windows Only)

    Solving Problems > > Other Problems Application Is Blocked by a Firewall (for Windows Only) ❏ Control panel Select on the home screen, and then enable Quiet Mode. ❏ Windows printer driver Enable Quiet Mode on the Main tab. ❏ Mac OS printer driver Select System Preferences from the menu >...
  • Page 185: Appendix

    Appendix > > Technical Specifications Printer Specifications Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
  • Page 186: Scanner Specifications

    Appendix > > Technical Specifications Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed...
  • Page 187: Network Function List

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Network Scanning...
  • Page 188: Security Protocol

    Appendix > > Technical Specifications Electrical Specifications IEEE802.11n is only available for the HT20. Not supported for IEEE 802.11b. Simple AP mode is compatible with a Wi-Fi connection (infrastructure). Wi-Fi Direct supports WPA2-PSK (AES) only. Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS...
  • Page 189: Environmental Specifications

    Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
  • Page 190: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 191: Transporting And Storing The Printer

    Appendix > Transporting and Storing the Printer Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
  • Page 192 Appendix > Transporting and Storing the Printer 6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 7. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below.
  • Page 193: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 194 Depending on the product, network settings may be stored in the product's memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
  • Page 195 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 196 Transportation of Product Epson recommends retaining product packaging for future transportation. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
  • Page 197 Appendix > > Where to Get Help Contacting Epson Support Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id...
  • Page 198 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail MAKASSAR Epson Sales and Jl. Cendrawasih NO. 3A, kunjung 0411- 8911071 Service Makassar mae, mariso, MAKASSAR - SULSEL mksr-technical@epson-indonesia.co.id 90125 mksr-admin@epson-indonesia.co.id MEDAN Epson Service Jl.
  • Page 199 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail MADIUN EPSON SERVICE Jl. Diponegoro No.56, MADIUN - 0351- 4770248 CENTER MADIUN JAWA TIMUR mun-admin@epson-indonesia.co.id mun-technical@epson-indonesia.co.id PURWOKERTO EPSON SALES AND Jl. Jendral Sudirman No. 4 Kranji...
  • Page 200 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 201 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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