Foscam Synology DS218play User Manual page 67

Replaced products are warranted from the balance of the former warranty period.
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Warranty Forfeiture
Warranty is void if purchase from unauthorized distributor or reseller.
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Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or
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tampered with.
Warranty is void for mishandling, improper use, or defacing the product.
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Warranty is void for physical damage, altered, either internally or externally, improper or inadequate
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packaging when returned for RMA purposes.
Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by
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someone other than the appointed vendor, souse, fission or the spare part has been over the period of
warranty.
Warranty is void if product is damaged due to improper working environment or operation. (For example,
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improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation
of electrical power, static electricity, using wrong power adapter, etc.)
Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.
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Damage caused by improper installation of third-party products.
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Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.
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Product beyond limited warranty.
Shipping Fee
If products are defective or damaged under normal use or operation in the replacement limit, distributors
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or resellers are responsible for the shipping cost the product back to customers, customers should
assume the shipping cost send the product to the point-of-purchase.
During replacement limit, if customers ask for replacement due to the product does not fit for customer's
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personal expectation, customers should responsible for both shipping fee.
Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still
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in warranty limit.
Repair Service Out Of Warranty
FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee
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contains device cost and service fee. Device cost (including accessories) is the standard uniform price
provide by FOSCAM.
Different region may have different service fee, please contact the point-of-purchase to confirm that before
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you ask for this service.
Our technicians will quote the total price after detect the product, If customers refused to repair after the
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quotation, customers need pay for the test fee, $3.5 / hour. If agree with the quotation, test will be free.
Repaired product out of warranty will obtains 3-month warranty from the date of the product back to
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customers.
Limitation of Liability
FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller
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promised some extra commitment or warranty; please ask for written documents to protect your rights and
interests.
FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and
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follow their refund / return policy.
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