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BenQ SL Series User Manual

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SL Series / IL Series
Digital Signage
User Manual

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Summary of Contents for BenQ SL Series

  • Page 1 SL Series / IL Series Digital Signage User Manual...

  • Page 2: Disclaimer

    Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

  • Page 3: Table Of Contents

    Important safety instructions..........6 Notes on the LCD panel of this display........6 Safety notice for remote control..........7 Battery safety notice ............... 7 BenQ ecoFACTS................8 Package contents ..............9 Optional accessory................9 Setting up the display ............10 Mounting the display..............
  • Page 4 The OSD (On-Screen Display) menu ......37 OSD menu overview ..............37 Operations in the OSD menu............ 38 Picture menu ................39 Sound menu................. 40 Screen menu................41 Setting menu................44 Multimedia OSD operation..........47 Multimedia buttons on the remote control ......47 Viewing files..................

  • Page 5: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...

  • Page 6: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

  • Page 7: Safety Notice For Remote Control

    Important safety instructions screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible.

  • Page 8: Benq Ecofacts

    Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...

  • Page 9: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. D-Sub (15-pin) LCD display Power cord Remote control cable AAA batteries Quick start guide USB cable (IL series only) •...

  • Page 10: Setting Up The Display

    Setting up the display Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation: •...
  • Page 11 Setting up the display 5. Install the wall mounting bracket on the display and attach the display to the wall according to Thickness of the the mounting bracket’s wall mounting instructions. The length of the LCD display screw should exceed the bracket thickness of the wall mounting bracket by at least 10 mm.
  • Page 12 Setting up the display 3. Place the desktop stands on the Screw Type: M6 x 10 mm 42"/46" display as illustrated. Torque: 10 4. Use the screws and a suitable screwdriver to secure the stands on the display. Screw Type: M8 x 15 mm 65"...

  • Page 13: Parts Of The Display And Their Functions

    Parts of the display and their functions Parts of the display and their functions Front panel SL420/IL420 IL650 Rear panel SL420/IL420 SL460 IL460 IL650...
  • Page 14 Parts of the display and their functions Name Description • Receives command signals from the remote control. • Detects ambient lighting conditions around the display and Remote control sensor / adjusts screen brightness automatically when the Ambient Ambient light sensor / Light Sensor function is activated.

  • Page 15: Input/Output Terminals

    Parts of the display and their functions Input/output terminals SL series RS-232C-OUT RS-232C-IN IL650 IL420/IL460 Name Description AC OUT Relays the AC power from the AC IN jack to another display. Connects to a power outlet via the supplied power cord.
  • Page 16 Connects to the RJ-45 port on your Ethernet or router. Connects to a computer for USB display. USB B (Mini B) (SL series only) Connects to a USB flash drive or WiFi dongle. USB A (Type A) (SL series only)

  • Page 17: Remote Control

    • Turns on or off the mute function. Scrolls through settings and options in the OSD menu. MULTI-MEDIA buttons (SL series only) See Multimedia OSD operation on ON/OFF page 47 for details. Turns the display on or off.

  • Page 18: Using The Remote Control

    Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. The supplied batteries are provided for your convenience so that you can operate the display straight away.
  • Page 19 Parts of the display and their functions source, readjust the angle of the display or operate the remote control from a location closer to display’s remote control sensor window. SL460 SL420/IL420 IL650 IL460 Max. 10 m (32.8 feet)

  • Page 20: Connection

    3. To view images from this input, press the VGA button on the remote control. To select an appropriate audio source, see Audio Source on page 40 for details. IL420/IL460 IL650 SL series MULTI-MEDIA RS-232C-OUT RJ-45 DVI-IN RS-232C-IN USB A...
  • Page 21 3. To view video image from this input, press the DVI or DP/HDMI-1 button on the remote control. To select an appropriate audio source, see Audio Source on page for details. IL420/IL460 IL650 SL series MULTI-MEDIA RS-232C-OUT RJ-45 DVI-IN RS-232C-IN...
  • Page 22 3. To view video image from this input, press the YPbPr button on the remote control. To select an appropriate audio source, see Audio Source on page 40 details. IL420/IL460 IL650 SL series MULTI-MEDIA RS-232C-OUT RJ-45 DVI-IN RS-232C-IN USB B...
  • Page 23 3. To view video image from this input, press the AV button on the remote control for the AV signal, or press the INPUT button repeatedly for the S-Video signal. To select an appropriate audio source, see Audio Source on page 40 for details. IL420/IL460 IL650 SL series MULTI-MEDIA RS-232C-OUT RJ-45 DVI-IN RS-232C-IN USB B...
  • Page 24 Connection Connecting the multimedia inputs (SL series only) To connect to a network, do one of the following steps. • Take a RJ-45 cable and connect one end to the RJ-45 jack on the display and the other end to the RJ-45 port on your Ethernet or router.
  • Page 25 Connecting external speakers (not for the IL650) The built-in amplifier on the display allows you to output audio signals through external speakers. Connect external speakers to the SPEAKERS (R/L) jacks on the display. IL420/IL460 (not for the IL650) SL series MULTI-MEDIA RS-232C-OUT RJ-45...
  • Page 26 You can connect multiple displays serially (daisy chain) to a computer for management. The number of displays you can connect serially depends on the resolution of the input signal you use. Additional display IL420/IL460 IL650 SL series MULTI-MEDIA RS-232C-OUT RJ-45 DVI-IN RS-232C-IN...

  • Page 27: Connecting The Touch Module (Il Series Only)

    Connection Connecting the touch module (IL series only) Connect the USB cable on the display to a computer. The touch module supports easy Plug-and-Play operations. There is no need to install additional drivers on the computer. • Avoid blocking the touch screen frame (where sensors are located) when initiating the touch module.

  • Page 28: Connecting Power

    Connection Connecting power 1. Plug one end of the power cord into the AC IN jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). 2. Press the power switch to turn on the main power. •...

  • Page 29: Using The Touch Screen (Il Series Only)

    Using the touch screen (IL series only) Using the touch screen (IL series only) You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*.
  • Page 30 Using the touch screen (IL series only) OS functions Gesture actions For Windows Vista and Windows 7 Selection Drag one finger left or right. Pan up / Pan down / Back / Quickly drag your finger (Flick) in a desired direction. Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions...
  • Page 31 Using the touch screen (IL series only) OS functions Gesture actions Supported by specific • Move two fingers in opposing directions. applications • Use one finger to pivot around another. Supported by specific Tap two fingers simultaneously. applications The target should be the midpoint between the fingers. For Windows XP, Windows Vista and Windows 7 Wakeup from Windows Press and hold for 4 seconds.

  • Page 32: Supported Operating Systems

    Using the touch screen (IL series only) Gesture Description Slide to pan Slide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons).

  • Page 33: Important Instructions For Using The Touch Screen

    Using the touch screen (IL series only) Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make sure the display is turned off, and unplug the power cord.

  • Page 34: Basic Operations

    Basic operations Basic operations Turning the display on or off To turn on or off the display, press the power button on the display’s control panel or on the remote control. • The display’s standby mode still consumes power. To completely cut off power supply, set the power switch to the off position or disconnect the power cord from the power outlet.

  • Page 35: Network Connection

    Network connection Network connection Connecting to a LAN To set the display to connect to a local area network: 1. Connect a RJ45 cable to the corresponding ports on the display and your LAN switch or router. 2. Enter the OSD menu Setting > Control Setting. Select LAN. 3.
  • Page 36 Network connection address Main menus...

  • Page 37: The Osd (On-Screen Display) Menu

    The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Options/functions See page • Picture Mode • Backlight • Contrast • Brightness • Chroma • Phase Picture • Sharpness • Color Temp. • Noise Reduction •...

  • Page 38: Operations In The Osd Menu

    The OSD (On-Screen Display) menu Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. ENTER VIDEO SOURCE 2. In the OSD menu, press 2.

  • Page 39: Picture Menu

    The OSD (On-Screen Display) menu Picture menu Picture Picture Mode Standard Backlight Contrast Brightness Chroma Phase Sharpness Color Temp. Cool Noise Reduction Film Mode Auto Reset :Move :Exit :Enter EXIT ENTER Name Description Picture Mode Sets the display mode. Adjusts the backlight intensity for the screen. Backlight This feature is not available if the Ambient Light Sensor or Adaptive Contrast function is set to On.

  • Page 40: Sound Menu

    Sets the audio input source. Source MULTI-MEDIA RJ-45 DVI-IN USB B USB A HDMI Audio1 Audio2 DisplayPort HDMI Multi-Media (SL series only): The audio source is from the built-in multi- media board. Resets all settings in the Sound menu. Reset...

  • Page 41: Screen Menu

    The OSD (On-Screen Display) menu Screen menu Screen PAP Setting Display Wall Aspect Full Adjust Screen Freeze Touch Feature :Move :Exit :Enter EXIT ENTER Name Description PAP Setting • PAP: Turns on or off the PIP (Picture in Picture) and PBP (Picture by Picture) functions.
  • Page 42 The OSD (On-Screen Display) menu Aspect • Full: Enlarges the picture horizontally to fill the screen when the picture source is 4:3 (Standard definition). When the picture source is 16:9 (High (continued) definition), it displays in the same 16:9 aspect ratio. •...
  • Page 43 The OSD (On-Screen Display) menu Adjust Screen • Auto Adjustment: Sets whether to optimize image display for each VGA input. • Phase: Adjusts the phase of the VGA input image. • Clock Frequency: Adjusts the clock frequency of the VGA input image.

  • Page 44: Setting Menu

    The OSD (On-Screen Display) menu Setting menu Setting Language English Schedule Power Save High Control Setting RS-232C Network Settings Set Monitor ID HDMI Control Advanced Information All Reset :Move :Enter :Exit EXIT ENTER Name Description Sets your preferred language for the OSD menu. Language Schedule •...
  • Page 45 The OSD (On-Screen Display) menu Control • RS-232C/LAN: Sets a terminal to control the display. Setting • IR Passthrough: Select it when multiple displays are connected via RS-232C cables. - Primary: Designate the display as the primary unit for remote control operation.
  • Page 46 The OSD (On-Screen Display) menu Information Displays the following information of your display. • Date • Model Name • Serial Number • Operating Time • Software Version • LAN Version • IP Address All Reset Returns all settings to factory default values.

  • Page 47: Multimedia Osd Operation

    To access the multimedia OSD system: 1. Make sure the display is correctly connecting to a multimedia device. See Connecting the multimedia inputs (SL series only) on page 24 for details. 2. Press MULTI-MEDIA on the remote control or select MULTI-MEDIA from the source selection bar to access the multimedia OSD system.

  • Page 48: Viewing Files

    Multimedia OSD operation Plays/Pauses the video/audio clips. Stops the video/audio clips. Fast forwards the video/audio clips. Viewing files • Files on the built-in storage device The display is built-in an approximate 3GB storage device. To transfer files to the display, you need to take a USB cable, connect the type A plug to your computer and connect the mini B plug to the display.
  • Page 49 Multimedia OSD operation Remote control key function in browse mode Icon Description Rotation Press /ENTER to rotate the picture clockwise (0 > 90 > 180 > 270). Press to rotate the picture counterclockwise (0 > 270 > 180 > 90 > 0). Zoom Press ENTER to zoom in/out the picture.
  • Page 50 Multimedia OSD operation • Video: Lists all supported files. Select the video you want to display and perform the functions as provided on the screen according to your needs. Remote control key function in list view Name Description HOME Goes back to the main page. Goes back to the previous page.
  • Page 51 Multimedia OSD operation Control user interface Remote control key function: when the control user interface is displayed Name Description HOME Goes back to the main page. When the video is playing, hides the control user interface. When the video is not playing, goes back to the previous page.
  • Page 52 Multimedia OSD operation : N/A (PREV) (NEXT) : Plays the previous video. : Plays the next video. Shows the control user interface. Shows the control user interface. Shows the control user interface. Shows the control user interface. • Audio: Lists all supported files. Select the audio you want to play and perform the functions as provided on the screen according to your needs.
  • Page 53 Multimedia OSD operation : Moves up/down to select an item. (PREV) (NEXT) : Sorts items by file names (alphabetically) or created time. : N/A Remote control key function when playback Name Description HOME Goes back to the main page. Goes back to the previous page. Plays/Pauses the audio.
  • Page 54 Multimedia OSD operation • Office Viewer: Supports PowerPoint/Word/Excel/PDF files. Select the document you want to display and perform the functions as provided on the screen according to your needs. Remote control key function in list view Name Description Goes back to the main page. HOME Goes back to the previous page.

  • Page 55: Making Connections

    Multimedia OSD operation Remote control key function when a document is opened Name Description HOME Goes back to the main page. Closes the document. Zooms in to the maximum view or zooms out to the ENTER minimum view. : Moves to the top of the page or goes back to the (PREV) (NEXT) previous page.
  • Page 56 Multimedia OSD operation 3. Go to the EZ Display > EZ USB menu and confirm your selection. 4. Use the EZ USB software to set how you will use the display. You can send your computer screen directly to the display by selecting Mirror mode, or treat the display as an extended desktop by selecting Extension mode.
  • Page 57 Multimedia OSD operation 4. Go to the EZ Display > EZ WiFi menu and confirm your selection. The password of the display appears on the screen. 5. Open the EZ WiFi/LAN software or EZ Display app, and enter the password for the display.
  • Page 58 Multimedia OSD operation (EZ Display) 1. Connect to a display. 2. Enter the password 3. Select the function icon for the selected display. on the bottom to display your file. 6. More options are 5. In this example picture, 4. You can also click available.

  • Page 59: Menu System

    Multimedia OSD operation 2. Take another RJ-45 cable and connect it to the display, and your Ethernet or router. Make sure that your computer and the display is on the same local area network (LAN). You can also use your Android/iOS device to connect to the display if the network equipment is wireless enabled.
  • Page 60 Multimedia OSD operation • Audio: MP1/MP2/MP3, WMA, OGG, ADPCM-WAV, PCM-WAV, AAC, MPEG Layer- 3 (.mp3), IMA-ADPCM (.wav) • Video: avi, divx, mkv, ts, dat, vob, mpg, mpeg, mov, mp4, rm, mvb, wmv • Subtitle: Standard SRT (UTF-8/UTF-16) Do not support mixed code in subtitle files. •...
  • Page 61 Multimedia OSD operation EZ LAN Connects to a computer via RJ-45 cables. See Making connections on page 55 for details. Settings: Name Description • Version: Displays the version number of the firmware. System • Language: Sets your preferred language for the OSD menu. •...
  • Page 62 Multimedia OSD operation WiFi • AP Mode: Fills in the information required for WiFi connection. - SSID: Sets a name for your display. - Security: Selects a security level. - PSK: Sets an access password. - Channel: Selects a channel to communicate. •...

  • Page 63: Product Information

    Product information Product information Specifications Item Specifications SL420 SL460 Backlight D-LED E-LED Panel size 42" 46" Pixel pitch (mm) 0.4833 x 0.4833 0.17675 x 0.53025 Native resolution 1920 x 1080 (pixels) Brightness (cd/m LCD panel (typical) Contrast (typical) 1000:1 4000:1 Adaptive Contrast 10,000 40,000...
  • Page 64 Product information Weight (kg) < 18 < 22 Dimensions 981 x 571 x 106 1052 x 606 x 84 Mechanical (W x H x D) (mm) Bezel Dimension - T/B/ 14.9 x 14.9 x 14.9 x 22.5/22.5/22.5/22.5 L/R (mm) 14.9 VGA daisy chain DVI daisy chain RS232 control daisy...
  • Page 65 Product information Item Specifications IL420 IL460 Backlight D-LED E-LED Panel size 42" 46" Pixel pitch (mm) 0.4833 x 0.4833 0.17675 x 0.53025 Native resolution 1920 x 1080 (pixels) Brightness (cd/m LCD panel (typical) Contrast (typical) 1000:1 4000:1 Adaptive Contrast 10,000 40,000 Response time (ms) (typical)
  • Page 66 Product information Operating Temperature 0 - 40 C, 32 - 104 Operating Humidity 10 - 90% (without condensation) Environment Storage Temperature -20 - 60 C, 4 - 140 Storage Humidity 10 - 95% (without condensation) Display Orientation Landscape/Portrait Weight (kg) <...
  • Page 67 Product information Item Specifications IL650 Backlight E-LED Panel size 65" Pixel pitch (mm) 0.744 Native resolution 1920 x 1080 (pixels) Brightness (cd/m LCD panel (typical) Contrast (typical) 4000:1 Adaptive Contrast Response time (ms) (typical) Panel Bit 10 bit Technology IR Touch 2 points Resolution 32767 x 32767 Capacity...
  • Page 68 Product information Operating Temperature 0 - 40 C, 32 - 104 Operating Humidity 10 - 90% (without condensation) Environment Storage Temperature -20 - 60 C, 4 - 140 Storage Humidity 10 - 95% (without condensation) Display Orientation Landscape/Portrait Weight (kg) Dimensions 1520.4 x 882 x 107.1 Mechanical...

  • Page 69: Dimensions

    Product information Dimensions • SL420 183.8 22.5 22.5 525.2 570.2 Unit: mm...
  • Page 70 Product information • SL460 201.83 14.9 14.9 575.87 605.67 Unit: mm...
  • Page 71 Product information • IL420 22.5 22.5 525.2 570.2 Unit: mm...
  • Page 72 Product information • IL460 22.4 22.4 575.87 620.66 209.34 Unit: mm...
  • Page 73 Product information • IL650 Unit: mm...

  • Page 74: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution Display S-Video YPbPr HDMI Port 640 x 480 @ 60Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 1280 x 768 @ 60Hz...
  • Page 75 Product information 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (50Hz) 1080p (60Hz) • : supported • Blank: not supported...

  • Page 76: Supported Pap Input Signal Combination

    Product information Supported PAP input signal combination Main/Left picture signal source Displa Multi- YPbPr HDMI Video yPort media S-Video YPbPr Sub/ Right pictur signal HDMI sourc Display Port Multi- media...

  • Page 77: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 78 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. •...

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