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DH551F/DH550F/DL550F
Double Sided Display
User Manual

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Table of Contents
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Summary of Contents for BenQ DH551F

  • Page 1 DH551F/DH550F/DL550F Double Sided Display User Manual...
  • Page 2: Disclaimer

    Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Disclaimer................i Copyright................i Important safety instructions..........1 Safety precautions and maintenance ........... 1 Usage ....................3 Package content ..............6 Unpacking ..................6 Packing list..................7 Overview ................... 8 Setting up the display ............10 Putting the display front side up..........
  • Page 4: Important Safety Instructions

    • When turning off the display by disconnecting the power cord, wait 6 seconds or more before reconnecting the power cord for normal operation. • Ensure the use of an approved power cord provided by BenQ at all times. If your power cord is missing, please contact your local service center.
  • Page 5 Important safety instructions Read and follow these instructions when connecting and using your display • Unplug the display if you are not going to use it for an extensive period of time. • Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off.
  • Page 6: Usage

    Important safety instructions Usage • Don’t turn the ventilation hole of power box upside down as shown below. The ventilation hole of power box The ventilation hole of power It is prohibited to turn the It is prohibited to place tilt ventilation hole of Power Box upside down.
  • Page 7 Important safety instructions • When the display is in use, as shown below, please do not open the cover of “bottom side” I/O ports. Do not open the cover of “bottom side” I/O ports.
  • Page 8 Important safety instructions Remote controller precautions • Power function of the remote controller works only when pointing to the front side of the display; the other functions work at either side. • To differentiate between the front and the back side, check the side label of a barcode. The barcode is near the front side, while the series number is near the back side.
  • Page 9: Package Content

    Package content Package content Unpacking • This product is packed in a carton together with its standard accessories. • Due to the size and weight of this display, it is recommended to move it with at least two persons. • After opening the carton, ensure that the contents are complete and in good condition.
  • Page 10: Packing List

    Package content Packing list Power box x1 Double sided display x1 (with 24V &12V line) Remote controller x1 Power cord x1 (Battery: CR 2025 3V) HDMI cable x2...
  • Page 11: Overview

    Package content Overview Top view Diagonal view Front view Side view...
  • Page 12 Package content Name Double sided display Display Set Double sided remote control sensor Use hole x 8 (4 at each side) I/O cover x 3...
  • Page 13: Setting Up The Display

    Setting up the display Setting up the display Putting the display front side up barcode is near the front side. While putting the front side up, the screw of the display will be seen on the left side of the I/O cover. Refer to Remote controller precautions on page 5 for more information on how to...
  • Page 14: Removing I/O Covers At The Sides

    Setting up the display Removing I/O covers at the sides Remove I/O covers by loosening 3 screws (M3x6mm).
  • Page 15: Removing The Downside Cover

    Setting up the display Removing the downside cover Tear down the downside cover by loosening 10 screws (M3x6mm). barcode is near the front side. Refer to Remote controller precautions on page 5 for more information on how to differentiate the front and the back side.
  • Page 16: Connecting Power Box To The Display

    Setting up the display Connecting power box to the display 24V*1 Red line (10 pin) 12V*1 Yellow line (8 pin) Power box Double sided display 24V*1 12V*1 Red line Yellow line (10 pin) (8 pin) Name Connect the 12V (8 pin) power line Connect the 24V (10 pin) power line...
  • Page 17: Connecting Hdmi Cables And Connectors

    Setting up the display Connecting HDMI cables and connectors Plug two HDMI cables into the cabinet, and ensure that all cable plugs are firmly fitted into the jacks. The main signal input source is HDMI 1. Make sure HDMI 1 is well connected before establishing HDMI 2 connection.
  • Page 18: Putting Back The Downside Cover And I/O Covers

    Setting up the display Putting back the downside cover and I/O covers 1. Putting back the downside cover and tightening with 10 screws (M6x30mm). 2. Putting back other I/O covers not use with tightening screws.
  • Page 19: Connecting The Power Cord

    Setting up the display Connecting the power cord Plug in the power cable and turn on the AC power switch. Power box AC in / switch...
  • Page 20: Using The Remote Control

    Setting up the display Using the remote control Name Description Power Press to turn power on/off. Press to enter OSD setting menu. MENU Press to move up in OSD setting menu.  Press to move down in OSD setting menu. ...
  • Page 21: Osd Menu

    Setting up the display OSD menu Press MENU to pop up the OSD setting menu, and then press “” or “” to select the item. Press MENU to enter submenu. Press EXIT to exit. Luminance menu Press MENU to select one of the following, and then press “” or “” to select the desired level.
  • Page 22 Setting up the display Color menu Press MENU to select one of the following, and then press “” or “” to select the desired level. Press EXIT when done. Name Description Color Temperature Range: 6500K, 9300K, 11500K, User Define. If you choose User Define, gains and offsets of red, green, and blue are adjustable.
  • Page 23 Setting up the display OSD setting menu Press MENU to select one of the following, and then press “” or “” to select the desired level. Press EXIT when done. Name Description Horizontal Default: 50 Default: 50 Vertical Transparency Default: 0 Default: 50 OSD Time Out OSD Rotation...
  • Page 24: Setup Menu

    Setting up the display Setup menu Press MENU to select one of the following, and then press “” or “” to select the desired level. Press EXIT when done. Name Description Language English/Español/Français/Deutsche/Italiano/Português/ Русский/ 简体中文 / 日本語 / 繁體中文 HDMI1/HDMI2 Input Display Size Full Screen / Smart Fit / 4:3 / Smart4:3...
  • Page 25: Troubleshooting

    Troubleshooting Troubleshooting Symptom Possible Cause Remedy No picture is displayed. 1. The power cord is Plug in the power cord. disconnected. Make sure the power switch is 2. The main power switched on. switch on the back of Connect a signal connection to the display is not the display.
  • Page 26: Specifications

    Specifications Specifications Item Specifications DH551F DH550F DL550F Model name 55 inch (diagonal) Screen size 1920 x1080 (Pixel) Resolution Display Area 1209.6(H) x 680.4(V) 3000:1 LCD Display Contrast Ratio 55” 700 nits / 700 450 nits / 700 450 nits / 450...
  • Page 27: Product Dimensions

    Product Dimensions Product Dimensions A,B,C: I/O covers...

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