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Instruction Manual LNR400 Series #LX400021; r.29578/29578; en-US...
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Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LNR408 (8-channel) LNR416 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com WARNING...
Step 7: Verify Camera Image ............11 Step 8: Set the Time ..............11 Default System Password & Port Numbers ........11 6.9.1 FLIR Cloud™ ..............11 6.10 Quick Access to System Information ..........12 6.11 Connecting Cameras to the Local Area Network (LAN) ..... 13 Mouse Control ..................
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Table of contents 12.4 Viewing Backup Files..............32 12.4.1 Viewing Backup Files on PC ..........32 12.4.2 Viewing Backup Files on Mac ........... 35 Managing Passwords and User Accounts..........38 13.1 Changing Passwords..............38 13.2 Adding Users ................39 13.3 Modifying Users ...............
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Step 2 of 3: Obtain the system’s Device ID........79 15.4 Step 3 of 3: Connect to the System Over the Internet ......79 Using FLIR Cloud™ Client for PC or Mac ..........83 16.1 Home Page ................83 16.2 Live View ................
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Table of contents 17.1.4 Controlling PTZ Cameras..........111 17.1.5 Viewing Snapshots and Videos with Local Files ....112 17.1.6 Using Playback Mode on iPhone ........113 17.1.7 Enabling Push Notifications ..........114 17.1.8 Using the Event List ............116 17.1.9 Using Favorites ............117 17.1.10 Using the E-Map ............
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Table of contents 19.2 Advanced PTZ Controls ............156 19.2.1 Presets ..............157 19.2.2 Tours ................. 157 19.2.3 Pattern............... 158 19.2.4 Auto Scan ..............158 LNR400 Series Hard Drive Installation..........160 20.1 Installing a Hard Drive.............. 160 20.2 Removing the Hard Drive............161 20.3 Formatting Hard Drives ............
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
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Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.
• HDMI cable included for simple connection to HD TVs. • Keep up to date with automatic firmware upgrades • 3-Step remote view with FLIR Cloud™ • PC and Mac compatible • Free iOS and Android compatible apps with live viewing, playback, video recording, and snap shot •...
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Instant playback feature available on one camera at a time during live view when in quad or multiple camera viewing mode. The NVR firmware and software must be upgraded to the latest version to use the FLIR Cloud™ service. When the system is connected to the Internet, it will automatically alert you if there is a firm- ware upgrade available.
Getting Started (LNR400 Series) The system comes with the following components: Remote control NVR (Network Video Recorder) AC power cable (may not be exactly as shown) USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.
Front Panel (LNR400 Series) 1. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR re- ceiver clear from obstructions. • Channel Indicators: Glow when camera is connected to the corresponding channel. • NET: Glows when network is in normal state. Turns off for network error. •...
Rear Panel (LNR400 Series) 1. Power input: Connect the included AC power cable. 2. On / Off switch: Turns the NVR on or off. 3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR. 4.
Basic Setup (LNR400 Series) 6.1 Step 1: Connect the IP Cameras Option 1: Direct Connection to NVR • Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher grade Ethernet cable. The cameras will appear on the NVR without any additional con- figuration when the system starts up.
Basic Setup (LNR400 Series) 6.4 Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended). • Connect a VGA cable (not included) from the VGA port to the monitor. 1.
• Port 35000 (Client port) 6.9.1 FLIR Cloud™ This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.
Basic Setup (LNR400 Series) 6.10 Quick Access to System Information To quickly open a window that displays vital system information: • Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000). NOTE The QR code shown in the System Info screen can be scanned during mobile setup to enter the system’s Device ID.
Basic Setup (LNR400 Series) 6.11 Connecting Cameras to the Local Area Network (LAN) For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR. For these installations, an external PoE switch (sold separately) or power adapter (sold separately) must be used to provide power to each IP camera.
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Basic Setup (LNR400 Series) Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters: 1. Connect each camera to a compatible power adapter (visit www.lorextechnology.com for compatible power adapters for your cameras). 2. Connect the camera to your router using a CAT5e or higher Ethernet cable. Step 2 of 2: Add the cameras to your NVR: 1.
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Basic Setup (LNR400 Series) 5. Click Add. The Status indicator turns green to show the camera is successfully connected. 6. Click OK to save changes. NOTE You can also add a camera to a specific channel by hovering the mouse over an empty channel in split- screen view and clicking .
Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar. •...
Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 8.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Double-click on a channel to view in full-screen; double-click again to return to split screen.
Using the System 8.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...
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Using the System 2. Configure the following settings as needed: NOTE The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings. • Mirror: Select Enable to flip the image horizontally. •...
Using the System 8.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: • Left click on the screen to open the Navigation Bar. The Navigation Bar has the follow- ing options: 1.
Using the System To use Quick Playback: 1. Move your mouse to the top of the channel display and click NOTE By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 mi- nutes using the Realtime Play setting in Main Menu>Setting>General.
Using the System 1. Backspace. 2. Enter capital letters. 3. Confirm entry. 8.7 Adjusting Camera Zoom & Focus Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you to control the zoom and focus settings using the menus on your system. To adjust the camera’s zoom focus: 1.
Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.
Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 10.1 Video Recording Types The system supports the following recording types. •...
Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.
Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 11.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.
Search (Playback) 11.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.
Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. 11.4 Using Smart Search Smart Search makes it easy to review motion events in specific zones of your video stream.
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Search (Playback) 2. To create a Smart Search zone, left-click and select the area that you want to detect motion. 3. Repeat these steps for each channel that you want to use Smart Search. 4. Click to start the Smart Search playback. To stop the Smart Search playback, click again.
Backup Backup video files to external USB thumb drive (not included) or self-powered USB exter- nal hard drive (not included). NOTE USB external hard drives (not included) must be formatted in the FAT32 file format to be used with the system.
Backup 12.2 Backing up Video 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu. Login if prompted. 3. Click >Backup. 4. Configure your search options: •...
Backup 2. Start playing back video using the steps in 11.1 Playing Back Video from the Hard Drive, page 26. 3. Click to mark the beginning of the video clip. Click again to mark the end of the video clip. 4.
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Backup 2. Click to open a back up video file. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. #LX400021; r.29578/29578; en-US...
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Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...
Backup 10. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player. 12.4.2 Viewing Backup Files on Mac A Video Player for Mac is available from www.lorextechnology.com/support.
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Backup 4. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: •...
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Backup 3. Hide/show file list. 4. Playback controls: • : When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file. • : Play/pause playback. •...
Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system us- ing a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.
Managing Passwords and User Accounts 13.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
Managing Passwords and User Accounts 13.4 Deleting Users 1. In the Account menu, click next to the user account you would like to delete. 2. Click OK to confirm. NOTE The admin and default user accounts cannot be deleted from the system. 13.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts.
Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts as- signed to this group can not be given any permissions the group does not have.
Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1.
Using the Main Menu 14.1.2 Viewing Camera Status The Camera Status menu allows you to view the connection and alarm status for all con- nected cameras. To view camera status: 1. From the Main Menu, click and select Remote Device>Status. 14.1.3 Viewing Camera Firmware Versions You can use the Firmware menu to view firmware versions for connected cameras.
Using the Main Menu 3. Insert the USB thumb drive (not included) into a USB port on the system. 4. Right-click and select Main Menu. Click and select Remote Device>Upgrade. 5. Click Select. Select the firmware file on the USB drive and click OK. 6.
Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Resolution: Select the resolution that you want to use to record the selected chan- nel.
Using the Main Menu NOTE In order to enable Snapshot recording, the following menu options must be configured: • The Snapshot schedule must be enabled for times that you would like to save snapshots. See 14.3.17 Configuring the Snapshot Schedule, page 66. •...
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Using the Main Menu 2. Enter a custom name for each channel. 3. Click OK to save changes. #LX400021; r.29578/29578; en-US...
Using the Main Menu 14.2 Info Info contains menus that show you system information. 14.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...
Using the Main Menu The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 14.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system.
Using the Main Menu • Camera Masking: Camera masking alarm has been triggered (e.g. someone has cov- ered the camera lens). • Motion Detect: Shows channels with active motion alarms. • IPC Ext Alarm: Alarm/sensor device (not included) connected to camera has been triggered.
Using the Main Menu 14.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.
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Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Type, select the log type to search for. 3. Under Start Time and End Time, select the start and end time for your search. 4.
Using the Main Menu 14.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 14.3.1 Network The Network menu allows you to configure network parameters for your system. NOTE The WiFi menu is not supported.
The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps. If you are using DDNS connectivity, port forwarding is required for the HTTP Port (defaut: 80) and TCP (Client Port) (default: 35000).
Lorex DDNS is available as an optional connectivity option. Please see 18 DDNS Setup (Advanced), page 147 for details. The primary connectivity option uses FLIR Cloud™ to connect to your system over the In- ternet without requiring port forwarding or DDNS registration. For details, see 15 Connect- ing to Your System Over the Internet on PC or Mac, page 78.
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Using the Main Menu To configure Email Alerts: 1. From the Main Menu, click and then select Network>Email. 2. Check Enable to enable email notifications. If you want to use Lorex’s email server (recommended): 1. Check Lorex Mail to use the Lorex email server to send out alarm notifications. This is the recommended setting.
Using the Main Menu If you want to use your own email server (advanced): 1. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. • Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
Using the Main Menu 4. Click OK. Click Save to save changes. The system will restart. 14.3.7 Event The Event menu allows you to configure settings for motion detection, video loss, and sys- tem warnings. 14.3.8 Configuring Motion Detection Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search.
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Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear over the camera’s live view. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
On-screen pop-up shows the channels an event occurred on and the type of event. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 55).
• Show Message: Check to show a popup message on the monitor if one of your cameras loses video. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 55).
• Show Message: Check to enable an on-screen pop-up when the selected device is triggered. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 55).
3. Configure the responses the system will take when the selected event occurs: • Show Message: Show a popup message on the monitor. • Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 55).
Using the Main Menu To configure network warnings: 1. From the Main Menu, click and then click Event>Warning>Network. 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. •...
Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
Using the Main Menu 14.3.17 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras. To set up the snapshot schedule: 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3.
Using the Main Menu To configure holidays: 1. From the Main Menu, click and then click Setting>General>Holiday. 2. Click Add New Holidays. 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year.
Using the Main Menu 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. 14.3.20 Configuring Hard Drive Type The system supports the following hard drive types: •...
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Using the Main Menu How hard drive mirroring works: 1. Security system. 2. Primary hard drive. 3. Mirror hard drive. NOTE • The mirror hard drive must be as large or larger than primary hard drive to backup all recordings. •...
Using the Main Menu 5. Under Channel, select the channel you would like to enable for mirror recording, then check Mirroring. Repeat the process for any additional channels. 6. Click OK to save changes. 14.3.22 Configuring Hard Drive Groups (Advanced) Hard drive groups allow you to balance recordings across multiple hard drives.
Using the Main Menu 5. From the Main Menu, click and then click Storage>HDD Advance>Main Stream. For each channel, select the hard drive group you would like to record the main stream (high quality) video and then click Apply. 6. Click the Sub Stream tab. For each channel, select the hard drive group you would like to record the sub stream (reduced quality) video and then click Apply.
Using the Main Menu To configure general settings: 1. From the Main Menu, click and then click Setting>General>General. 2. Configure the following: • Device Type: Shows the model number of your system. • Device No.: Select the remote control address of the system. See , page . •...
Using the Main Menu To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768. 3. Click OK to save changes. Click OK again to restart the system using the new resolution.
Using the Main Menu To save your system configuration to a USB thumb drive: 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device where you would like to save the configuration.
Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 14.3.27 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality.
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Using the Main Menu 6. Select the firmware file on the USB drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION #LX400021; r.29578/29578; en-US...
Using the Main Menu 14.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.
Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.
3. Reconnect the power adapter to power the system back on. 15.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
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Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400021;...
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Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
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Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 16.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.
Using FLIR Cloud™ Client for PC or Mac 16.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.
Using FLIR Cloud™ Client for PC or Mac Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.
Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 16.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.
Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera.
Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.
Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.
Using FLIR Cloud™ Client for PC or Mac 16.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
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Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.
Using FLIR Cloud™ Client for PC or Mac 16.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...
It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.
• Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 16.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.
Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.
Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
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Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 16.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...
Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 16.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click •...
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Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
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Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms.
Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
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Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 16.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 16.15 General The General menu is where you can configure application settings for the client software.
Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.
Using FLIR Cloud™ Client for PC or Mac • Motion Detect: Select or preview the sound that will play for motion detection. • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms.
17.1 iPhone FLIR Cloud™ is an iPhone app that allows you to remotely view your system. 17.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).
8. The app opens in Live View and streams video from your cameras. 17.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.
Connecting to your System Using Smartphone or Tablet Apps 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3. Pages: Shows the number of pages available and highlights the currently selected page.
Connecting to your System Using Smartphone or Tablet Apps PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4. Iris: Tap to show iris controls. 5.
Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.
Connecting to your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause.
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Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400021;...
Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.
Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.
Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
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Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.
Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 17.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
17.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
Connecting to your System Using Smartphone or Tablet Apps 17.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 17.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 9. The app opens in Live View and streams video from all connected cameras. 17.2.3 Live View Interface You can use FLIR Cloud™ in landscape or portrait mode. #LX400021; r.29578/29578; en-US...
Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.
Connecting to your System Using Smartphone or Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3.
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Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.
Connecting to your System Using Smartphone or Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect from the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7.
Connecting to your System Using Smartphone or Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 17.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
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Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400021;...
Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.
Connecting to your System Using Smartphone or Tablet Apps 17.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.
Connecting to your System Using Smartphone or Tablet Apps 17.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
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Connecting to your System Using Smartphone or Tablet Apps 4.1. Select Image: Select a different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3.
17.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
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• For more information on port forwarding and DDNS, visit www.lorextechnology.com/support. To add a device using an IP or DDNS address: 1. Install FLIR Cloud™ for free from the App Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app.
Connecting to your System Using Smartphone or Tablet Apps 17.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 17.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
8. The app opens in Live View and streams video from your cameras. 17.3.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.
Connecting to your System Using Smartphone or Tablet Apps 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6. Not supported. 6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out. 6.8. Color Settings: Tap to access color controls for the currently selected camera. 7.
Connecting to your System Using Smartphone or Tablet Apps 17.3.5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app, you may open them with Local Files. To access Local Files: • Tap to access the Menu, and then tap Local Files.
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Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.
Connecting to your System Using Smartphone or Tablet Apps 17.3.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.
Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
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Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3.
Connecting to your System Using Smartphone or Tablet Apps 17.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 17.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
17.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. NOTE Except where noted, the instructions in this section are the same on PC or Mac. 18.1 Accessing your System within a Local Network (LAN) You can connect to your system through using the Client Software through the local area network (LAN).
• Mac Users: Download and install the Client Software for Mac from www.lorextechnology.com/support. Double click to extract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
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DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).
DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Result 18.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com-...
DDNS Setup (Advanced) To set up remote connectivity with your system, you must: 1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system’s IP address. 2. Create a DDNS account. 3. Enable DDNS on the system. 4.
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• Mac Users: Download and install the Client Software for Mac from www.lorextechnology.com/support. Double click to extract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop.
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DDNS Setup (Advanced) 5.5. User Name: Enter the system User Name (default: admin). 5.6. Password: Enter the system Password (default: 000000). 6. Click Add. If this is the first time you are connecting, you will be prompted to change the system password. 7.
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DDNS Setup (Advanced) Congratulations! You can now connect over the Internet to view and playback video on your computer. #LX400021; r.29578/29578; en-US...
Connecting a PTZ Camera (LNR400 Series) You can connect PTZ cameras (not included) to the system. You must use Lorex IP PTZ cameras with the system. Lorex IP PTZ cameras can accept PTZ commands directly through the Ethernet cable. There is no need to run special wiring to use PTZ cameras. To connect a PTZ camera to the system: 1.
Connecting a PTZ Camera (LNR400 Series) PTZ Controls 1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action. 2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode: • Click and drag to move the camera. •...
Connecting a PTZ Camera (LNR400 Series) 5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°. 6. Tour: Click to run the selected tour. 7. Flip: Click to flip the camera 180°. 8. Reset: Click to move the camera to the home position. 9.
Connecting a PTZ Camera (LNR400 Series) 5. Click Add Preset. 6. Repeat steps 4 and 5 to add additional presets to the tour. NOTE Click Del Tour to clear all presets from a tour. To run a tour: • Under No., select the number of the tour you would like to go to and click 19.2.3 Pattern Patterns automatically cycle the camera between two positions.
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Connecting a PTZ Camera (LNR400 Series) 3. Move the camera into the desired left position and click Left. 4. Move the camera into the desired right position and click Right. To run an auto scan: • Click #LX400021; r.29578/29578; en-US...
LNR400 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can install up to two hard drives up to a maximum size of 4TB each. 20.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power cable is disconnected before removing/installing the hard drive.
LNR400 Series Hard Drive Installation 5. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system. 6.
LNR400 Series Hard Drive Installation 3. Turn the system over and loosen the hard drive screws (4x), but do not remove them. 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6.
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LNR400 Series Hard Drive Installation CAUTION Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased. To format the hard drive: 1. From the Main Menu, click and then click Storage>HDD Manager. 2.
Recording Audio The system can record audio on any channels that have audio-capable cameras con- nected to them. You must have an audio-capable camera (not included) in order to record audio using the system. The camera must have a built-in microphone or an audio input ca- ble (for example RCA) for connecting a self-powered microphone.
Recording Audio Option B: Connect a camera with audio input. NOTE The microphone must have its own power source. 21.2 Step 2 of 2: Configuring audio recording 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.
Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling Lorex Technical Support: Error Possible Causes Solutions •...
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Troubleshooting Error Possible Causes Solutions • Mouse not detected by • Mouse cable is not firmly • Firmly connect the mouse ca- system. connected to the system. ble to one of the USB ports. Mouse is not connected to the system. •...
LNR400 Series System Specifications 23.1 System Operating System Embedded LINUX Pentaplex Simultaneous View, Record, Playback, Backup, and Remote Monitoring Number of Channels 8/16 Channels 23.2 Inputs/Outputs Video IN 8/16 ch: 8 PoE Video Input Video OUT VGA OUT HDMI Audio IN 1 Line IN (RCA) for service only Audio OUT 1 Line OUT (RCA) for service only...
8/16 ch: Up to 2x4TB Backup Media USB flash drive & HDD Backup File Format DAV or ASF file 23.7 Connectivity Cloud Connection FLIR Cloud™ Supported Operating Systems Windows™ Mac OSX Remote Software Client Software (PC/Mac) Email Notification Text with snapshot Instant Smart Phone &...
LNR400 Series System Specifications Network Protocol HTTP, IPv4/IPv6, TCP/IP, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, PPPOE, DDNS, FTP, IP Filter Network Interface 10/100/1000Mbps, RJ-45 Network Bit Rate 256Mbs total 48~8192kbps per camera 23.8 General Power Consumption Approx. 20 watts (No HDD Installed) Supply Voltage 100VAC-240VAC, 50/60Hz Total PoE Power Output (across all channels)
Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is impera- tive that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
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