FLIR LOREX LHV0000 Series Instruction Manual

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Instruction Manual

LHV0000 Series

Table of Contents

Summary of Contents for FLIR LOREX LHV0000 Series

Page 1 Instruction Manual LHV0000 Series...
Page 3 Instruction Manual LHV0000 Series #LX400071; r.36874/36880; en-US...
Page 4 Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LHV0004 (4-channel) LHV0008 (8-channel) LHV0016 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com WARNING...
Page 5: Table Of Contents
Step 7: Verify Camera Image ............10 Step 8: Set the Time ..............10 Default System Password & Port Numbers ........10 5.9.1 FLIR Cloud™ ..............10 5.10 Quick Access to System Information ..........11 5.11 Connecting Cameras ..............11 5.11.1 About Lorex HD Wired Cameras........
Page 6 Table of contents 11.3 Using Video Clip Backup ............30 11.4 Viewing Backup Files..............31 11.4.1 Viewing Backup Files on PC ..........31 11.4.2 Viewing Backup Files on Mac ........... 34 Managing Passwords and User Accounts..........37 12.1 Changing Passwords..............37 12.2 Adding Users ................
Page 7 16.1.1 iPhone ............... 112 16.1.2 iPad ................126 16.1.3 Android ..............141 16.2 FLIR Secure™ ............... 152 16.2.1 Connect to Your Mobile Device Using FLIR Secure™ ... 152 16.2.2 iPhone ............... 153 16.2.3 Android Phone ............162 DDNS Setup (Advanced) ..............172 17.1 Accessing your System within a Local Network (LAN) .....
Page 8 Table of contents 17.1.1 Step 1 of 3: Connect your System to Your Router ....172 17.1.2 Step 2 of 3: Obtain the System’s Local IP Address ....173 17.1.3 Step 3 of 3: Connect to the System’s Local IP Address ..............
Page 9: Important Safeguards
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
Page 10 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
Page 11: Service
Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.
Page 12: Getting Started (Lhv0000 Series)
Getting Started (LHV0000 Series) The system comes with the following components: USB mouse DVR (Digital Video Recorder) 12V DC Power Adapter (may not be exactly as shown) Quick start guides Ethernet cable HDMI cable Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.
Page 13: Front Panel (Lhv0000 Series)
Front Panel (LHV0000 Series) 1. NET: Glows when network is in normal state. Turns off for network error. 2. Power Indicator: Glows to indicate the system is on. 3. HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.
Page 14: Rear Panel (Lhv0000 Series)
Rear Panel (LHV0000 Series) LHV0004 (4-channel) LHV0008 (8-channel) 1. DC12V: Connect the included AC power adapter. 2. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. 3. A/B: Connect RS485 cables for analog PTZ cameras. See 19 Connecting a PTZ Cam- era (LHV0000 Series), page 188for more details.
Page 15 Rear Panel (LHV0000 Series) 1. DC12V: Connect the included AC power adapter. 2. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. 3. A/B: Connect RS485 cables for analog PTZ cameras. See 19 Connecting a PTZ Cam- era (LHV0000 Series), page 188 for more details.
Page 16: Basic Setup (Lhv0000 Series)
Basic Setup (LHV0000 Series) 5.1 Step 1: Connect the BNC Cameras • Connect cameras to the Video Input ports on the rear panel of the DVR. NOTE Connect Lorex 720p HD, or analog cameras to the system. For a list of compatible cameras, please visit www.lorextechnology.com/support.
Page 17: Step 4: Connect The Monitor
Basic Setup (LHV0000 Series) 5.4 Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended). • Connect a VGA cable (not included) from the VGA port to the monitor. 1.
Page 18: Step 7: Verify Camera Image
• Port 35000 (Client port) 5.9.1 FLIR Cloud™ This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.
Page 19: Quick Access To System Information
Basic Setup (LHV0000 Series) 5.10 Quick Access to System Information To quickly open a window that displays vital system information: • Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000). NOTE The QR code shown in the System Info screen can be scanned during mobile setup to enter the sys- tem’s Device ID.
Page 20: Connecting Camera Extension Cables
Basic Setup (LHV0000 Series) • Avoid pointing the camera at a glass window to see outside. This may result in a bright white ring in the night vision image, as the light from the night vision LEDs may reflect off the glass. •...
Page 21: Extension Cable Options
Basic Setup (LHV0000 Series) Camera Installation Diagram 1. Camera. 2. End of extension cable with male power connector. 3. Extension cable. 4. End of extension cable with female power connector. 5. Camera power adapter. 6. DVR. 5.11.3.1 Connecting and Removing BNC Cables BNC (Bayonet Nut Connector) is a special connector that locks on to the system port and cannot be accidently removed.
Page 22 Basic Setup (LHV0000 Series) NOTE • For cable runs above 300ft / 92m (option 3), you must connect the power adapter directly to the cam- era, rather than at the end of the extension cable (see diagram below). • Indicators that your cable run may be too long: ◦...
Page 23: Mouse Control
Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. • In live view, hover the mouse cursor over the bottom of the screen to open the Naviga- tion Bar.
Page 24: Using The System
Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 7.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Click on a channel to view in full-screen; click again to return to split screen. •...
Page 25: Adjusting Camera's Color Setting
Using the System The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. • Pan/Tilt/Zoom: Access controls for PTZ cameras (not included). • Camera Setting: Configure color settings for cameras. • Info: Opens the system information window. •...
Page 26: Using The Navigation Bar
Using the System 2. Adjust the following color settings: • Saturation • Brightness • Contrast • Chroma (Tint) • Sharpness 3. Click OK to save changes. 7.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: •...
Page 27: Using The Camera Toolbar
Using the System 1. Main Menu. 2. Collapse. 3. Select display layout. 4. Sequence Control: Click to start/stop sequence mode. 5. PTZ: Click to open PTZ controls. 6. Camera: Click to open camera image settings. 7. Search: Search and playback recorded video. See 15.4 Playback, page 93. 8.
Page 28: Using Digital Zoom In Live Display
Using the System To use Instant Playback: 1. Move your mouse to the top of the channel display and click NOTE By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 mi- nutes using the Instant Playback setting in Main Menu >...
Page 29 Using the System 1. Backspace. 2. Enter capital letters. 3. Confirm entry. #LX400071; r.36874/36880; en-US...
Page 30: Setting The Time
Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.
Page 31: Recording
Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 9.1 Video Recording Types The system supports the following recording types. •...
Page 32: Configuring Hard Drive Overwrite
Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.
Page 33: Search (Playback)
Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 10.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.
Page 34: Playback Controls
Search (Playback) 10.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.
Page 35 Search (Playback) 4. Click From HDD and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. #LX400071; r.36874/36880; en-US...
Page 36: Backup
Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 11.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.
Page 37: Backing Up Video
Backup 5. Click Format. Click OK to confirm. 11.2 Backing up Video 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu. Login if prompted. 3. Click >Backup.
Page 38: Using Video Clip Backup
Backup 4. Configure your search options: • Select the USB device you would like to format under Device Name. • Type: Select the recording type you would like to search for or select All to search all recording types. • Record CH: Select the channel you would like to search or select All to search all channels.
Page 39: Viewing Backup Files
Backup 3. Click to mark the beginning of the video clip. Click to mark the end of the video clip. 4. Click to open the Backup menu. 5. Configure the following: 5.1. Check the USB device where you would like to save the file. 5.2.
Page 40 Backup 2. Click to open a back up video file. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. #LX400071; r.36874/36880; en-US...
Page 41 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...
Page 42: Viewing Backup Files On Mac
Backup 10. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player. 11.4.2 Viewing Backup Files on Mac You need a video player to play back .dav backup video files. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.
Page 43 Backup 4. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: •...
Page 44 Backup 3. Hide/show file list. 4. Playback controls: • : When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file. • : Play/pause playback. •...
Page 45: Managing Passwords And User Accounts
Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system us- ing a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.
Page 46: Adding Users
Managing Passwords and User Accounts 5. Check Modify Password. 6. Under Old Password, enter the account’s previous password. 7. Under New Password, enter a new 6 character password for the account. Repeat the new password under Confirm Password. 8. Click OK to save changes. 12.2 Adding Users You can allow multiple users to log in to the system.
Page 47: Modifying Users
Managing Passwords and User Accounts 5. Configure the following: • User Name: Enter a name for the user account. • Password: Enter a 6 character password for the user account. Enter the password again under Confirm Password. • Memo (optional): Enter a description of the user account. •...
Page 48: Account Groups
Managing Passwords and User Accounts 2. Click OK to confirm. NOTE The admin and default user accounts cannot be deleted from the system. 12.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permis- sions that the group does not have.
Page 49: Modifying Groups
Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts as- signed to this group can not be given any permissions the group does not have.
Page 50: Using The Main Menu
Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1.
Page 51: Configuring Recording Quality
Using the Main Menu 13.1.2 Configuring Recording Quality The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system’s hard drive. The Sub Stream re- cords lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs.
Page 52 Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Type: For the Main Stream, you can set different recording quality settings for Con- tinuous, MD (Motion Detect), and Alarm recording.
Page 53: Configuring Snapshot Recording Settings
Using the Main Menu 13.1.3 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications.
Page 54: Creating Custom Channel Names
Using the Main Menu 3. Configure the following settings for snapshots saved automatically from motion detec- tion or the snapshot schedule: • Channel: Select the channel you would like to configure. • Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 13.3.14 Configuring the Snapshot Schedule, page 67) Select Trig- ger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu (see 13.3.7 Configuring Mo-...
Page 55: Selecting Cable Type (Advanced)
Using the Main Menu 2. Enter a custom name for each channel. 3. Click OK to save changes. 13.1.5 Selecting Cable Type (Advanced) From the Main Menu, click and select Cable Type. The default settings in this menu should work well for almost all types of installations. This menus should only be used to troubleshoot issues with picture quality caused by cabling with a resistance higher than 10Ω...
Page 56: Hdd Info
Using the Main Menu 13.2.1 HDD Info The HDD INFO sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: • From the Main Menu, click and then click INFO.
Page 57: Record Info
Using the Main Menu 13.2.2 Record Info The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select INFO > RECORD INFO. 13.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system.
Page 58: Alarm Status
Using the Main Menu 13.2.4 Alarm Status The Alarm Status menu shows you a display of system alarms. Activated alarms are high- lighted in white. Additional info is shown, such as channels that are currently detecting motion. To access the Alarm Status menu: •...
Page 59: Online Users
Using the Main Menu The following alarms are shown in the Alarm Status menu: • No HDD: No hard drive is detected. • Disk Error: Hard drive error detected. • Disk Full: Hard drive is full. • Net Disconnection: System is not connected to the network. •...
Page 60: Test
Using the Main Menu 13.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.
Page 61: Bps
Using the Main Menu 13.2.8 BPS The BPS sub-menu shows the bitrates of connected cameras. the bitrate is the amount of data the camera is sending to the system. To access BPS: • From the Main Menu, click and then select BPS. 13.2.9 Log The Log sub-menu allows you to search for system logs.
Page 62: Setting
Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Type, select the log type to search for. 3. Under Start Time and End Time, select the start and end time for your search. 4.
Page 63: Selecting Dhcp Or Static Ip Address (Tcp/Ip)
The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps. If you are using DDNS connectivity, port forwarding is required for the HTTP Port (defaut: 80) and TCP (Client Port) (default: 35000).
Page 64: Configuring Ddns Settings
Lorex DDNS is available as an optional connectivity option. Please see 17 DDNS Setup (Advanced), page 172 for details. The primary connectivity option uses FLIR Cloud™ to connect to your system over the In- ternet without requiring port forwarding or DDNS registration. For details, see 14 Connect- ing to Your System Over the Internet on PC or Mac, page 81.
Page 65: Configuring Email Alerts
Using the Main Menu 2. From the Main Menu, click and then select NETWORK > DDNS. 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS. 5. Under User ID, enter your DDNS User Name. 6.
Page 66 Using the Main Menu To configure Email Alerts: 1. From the Main Menu, click and then select NETWORK > EMAIL. 2. Check Enable to enable email notifications. If you want to use Lorex’s email server (recommended): 1. Select Lorex Mail from the Mail Select drop-down list to use the Lorex email server to send out alarm notifications.
Page 67: Event
Using the Main Menu If you want to use your own email server (advanced): 1. Configure the following: • Select Gmail, Yahoo Mail, or Customize from the Mail Select drop-down list. • SMTP Server: Enter the SMTP server address. NOTE •...
Page 68 Using the Main Menu 1. From the Main Menu, click and then click Event>Motion>Motion Detect. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable motion detection on the selected channel. #LX400071; r.36874/36880; en-US...
Page 69 Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
Page 70: Configuring Video Loss Settings
Using the Main Menu 7. To configure a schedule when motion detection will be enabled on this channel, click Setup next to Period. Configure times when motion detection will be enabled. For ex- ample, you may want to disable motion detection during business hours and enable it outside of business hours.
Page 71 Using the Main Menu To configure Video Loss settings: 1. From the Main Menu, click and then click Event>Motion>Video Loss. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable video loss events for the selected channel. 4.
Page 72: Configuring Hard Drive Warnings
Using the Main Menu 13.3.9 Configuring Hard Drive Warnings Hard drive warnings will notify you if an issue is detected with the hard drive. To configure hard drive warnings: 1. From the Main Menu, click and then click Event>Warning>HDD. 2. Under Event Type, select the hard drive event you would like to configure. •...
Page 73: Storage
Using the Main Menu To configure network warnings: 1. From the Main Menu, click and then click Event>Warning>Network. 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. •...
Page 74: Configuring The Video Recording Schedule
Using the Main Menu 13.3.12 Configuring the Video Recording Schedule You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detec- tion only outside of business hours. A custom recording schedule helps reduce the amount of hard drive space required, in- creasing the time your system can retain recordings.
Page 75: Configuring Pre-Recording
Using the Main Menu 13.3.13 Configuring Pre-Recording The system can pre-record video when motion detection events occur. To configure pre-recording: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2. Under Channel, select the camera you would like to configure or select All. 3.
Page 76: Configuring Holidays
Using the Main Menu 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure.
Page 77 Using the Main Menu To configure holidays: 1. From the Main Menu, click and then click Setting>General>Holiday. 2. Click Add New Holidays. #LX400071; r.36874/36880; en-US...
Page 78: Formatting The Hard Drive
Using the Main Menu 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year. •...
Page 79: Configuring Hard Drive Type
Using the Main Menu 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. 13.3.17 Configuring Hard Drive Type The system supports the following hard drive types: •...
Page 80: Configuring General System Settings
Using the Main Menu 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Click the hard drive you would like to configure. 3. Under Type, select Read-write HDD or Read-only HDD. 4. Click OK to save changes. The system will restart to complete this operation. 13.3.18 Configuring General System Settings You can use the General menu to configure miscellaneous system settings.
Page 81: Setting The Monitor Resolution (Display)
Using the Main Menu To configure general settings: 1. From the Main Menu, click and then click Setting>General>General. 2. Configure the following: • Device Model: Shows the model number of your system. • Language: Set the system languages. Available options are English, French, and Spanish.
Page 82 Using the Main Menu To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768. 3. Click OK to save changes. Click OK again to restart the system using the new resolution.
Page 83: Saving Your System Configuration To A Usb Flash Drive
Using the Main Menu To configure other display settings: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Configure the following: • Transparency: Select the menu transparency. • Time Display: Check to show the time on the monitor. •...
Page 84 Using the Main Menu 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device where you would like to save the configuration. 4. Click EXPORT to save your current system configuration. To restore a saved system configuration: 1.
Page 85: Setting The System To Factory Defaults
Using the Main Menu 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device. 4. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled “Config” and then the time and date the configuration was saved (e. g.
Page 86: Upgrading Firmware From Usb
Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 13.3.22 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality.
Page 87: Shutdown
Using the Main Menu 4. Right-click and then click Main Menu. Click >Setting>Upgrade. 5. Click Start. 6. Select the firmware file on the USB drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION 13.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system.
Page 88 Using the Main Menu 4. Select one of the following: • Logout: Log out the account that is currently active. • Shutdown. • Restart. #LX400071; r.36874/36880; en-US...
Page 89: Connecting To Your System Over The Internet On Pc Or Mac
Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.
Page 90: Step 2 Of 3: Obtain The System's Device Id
3. Reconnect the power adapter to power the system back on. 14.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
Page 91 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400071;...
Page 92 Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
Page 93 Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Page 94: Using Flir Cloud™ Client For Pc Or Mac
Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 15.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.
Page 95: Live View Controls
Using FLIR Cloud™ Client for PC or Mac 15.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.
Page 96: Opening Live View In Multiple Monitors
Using FLIR Cloud™ Client for PC or Mac Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.
Page 97: Controlling Ptz Cameras
Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 15.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.
Page 98: Ptz Presets
Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera.
Page 99: Ptz Tours
Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.
Page 100: Ptz Pattern
Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.
Page 101: Ptz Scan
Using FLIR Cloud™ Client for PC or Mac 15.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
Page 102 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.
Page 103: Playback Controls
Using FLIR Cloud™ Client for PC or Mac 15.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...
Page 104: Downloading Video To Your Computer Hard Drive
It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.
Page 105: Alarm
• Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 15.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.
Page 106: Log
Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.
Page 107: E-Map
Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
Page 108 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
Page 109: Devices
Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 15.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...
Page 110: Device Config
Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 15.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click •...
Page 111 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
Page 112 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
Page 113: Tour & Task
Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms.
Page 114: Account
Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
Page 115 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
Page 116: Managing Roles
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 15.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.
Page 117: General
Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 15.15 General The General menu is where you can configure application settings for the client software.
Page 118: Alarm Prompt
Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.
Page 119: Version
Using FLIR Cloud™ Client for PC or Mac • Motion Detect: Select or preview the sound that will play for motion detection. • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms.
Page 120: Connecting To Your System Using Smartphone Or Tablet Apps
16.1.1 iPhone FLIR Cloud™ is an iPhone app that allows you to remotely view your system. 16.1.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).
Page 121 7. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 8. The app opens in Live View and streams video from your cameras. 16.1.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. #LX400071; r.36874/36880; en-US...
Page 122 Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.
Page 123 Connecting to your System Using Smartphone or Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4.
Page 124 Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.
Page 125 Connecting to your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause.
Page 126 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400071;...
Page 127 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.
Page 128 Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.
Page 129 Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
Page 130 Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.
Page 131 Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 16.1.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
Page 132 16.1.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
Page 133 Connecting to your System Using Smartphone or Tablet Apps 2.6. Password: Enter the system’s Password (default: 000000). 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
Page 134: Ipad
Connecting to your System Using Smartphone or Tablet Apps 16.1.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 16.1.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
Page 135 8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 9. The app opens in Live View and streams video from all connected cameras. 16.1.2.3 Live View Interface You can use FLIR Cloud™ in landscape or portrait mode. #LX400071; r.36874/36880; en-US...
Page 136 Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.
Page 137 Connecting to your System Using Smartphone or Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3.
Page 138 Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.
Page 139 Connecting to your System Using Smartphone or Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect from the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7.
Page 140 Connecting to your System Using Smartphone or Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 16.1.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
Page 141 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400071;...
Page 142 Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.
Page 143 Connecting to your System Using Smartphone or Tablet Apps 16.1.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.
Page 144 Connecting to your System Using Smartphone or Tablet Apps 16.1.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
Page 145 Connecting to your System Using Smartphone or Tablet Apps 4.1. Select Image: Select a different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3.
Page 146 16.1.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
Page 147 • For more information on port forwarding and DDNS, visit www.lorextechnology.com/support. To add a device using an IP or DDNS address: 1. Install FLIR Cloud™ for free from the App Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app.
Page 148 Connecting to your System Using Smartphone or Tablet Apps 6.6. Password: Enter the system’s Password (default: 000000) 6.7. Channel Amount: Enter the number of channels your system has. 7. Tap Start Live View. You will be prompted to change the system password. 8.
Page 149: Android
Connecting to your System Using Smartphone or Tablet Apps 16.1.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 16.1.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.
Page 150 8. The app opens in Live View and streams video from your cameras. 16.1.3.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.
Page 151 Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6.
Page 152 Connecting to your System Using Smartphone or Tablet Apps 4. Iris: Tap to show iris controls. 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature.
Page 153 Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.
Page 154 Connecting to your System Using Smartphone or Tablet Apps 16.1.3.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.
Page 155 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
Page 156 Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3.
Page 157 Connecting to your System Using Smartphone or Tablet Apps 16.1.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
Page 158 Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 16.1.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
Page 159 16.1.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
Page 160: Flir Secure
If you already have an account, enter your email address and password and tap LOG IN . If you re-in- stall FLIR Secure™ and log in, the app prompts you to re-enter login credentials for all the devices in your account.
Page 161: Iphone
Home Screen : Tap to add new devices or create new groups. : Tap to view the FLIR Secure™ app information. You can also log out from the FLIR Secure™ app in this screen by tapping Log Out. 3. Device Name / ID...
Page 162 Connecting to your System Using Smartphone or Tablet Apps 4. View All: Tap to stream live video from all connected cameras. Tap (hold for one sec- ond) and drag a camera channel to rearrange it. 5. Camera channels Single-Channel Live View 1.
Page 163 The CREATE GROUP function allows you to group multiple cameras from various devices in your FLIR Secure™ account. You can then quickly bring up the selected group of cam- eras in Live View without having to individually select each camera.
Page 164 Connecting to your System Using Smartphone or Tablet Apps 5. On the home screen, you will notice a new tab called Groups. Tap to view the new group you created. 6. Tap the group to stream live video from all the cameras in the group. 16.2.2.2.1 How to Edit a Group To edit a group: 1.
Page 165 1. From the Home screen, tap View All next to the device name / device ID of the record- er you would like to play back from. The FLIR Secure™ app will stream live video from all cameras connected to your recorder.
Page 166 Connecting to your System Using Smartphone or Tablet Apps 3. The History screen appears. History Screen • 1. Go back to Live View • 2. Device Name / ID of your recorder • 3. Shows the number of cameras connected to your recorder •...
Page 167 To play multiple recordings within a desired time frame for a single channel: 1. From the Home screen, tap the camera channel under the recorder you would like to play back from. The FLIR Secure™ app will stream live video from the selected cam- era channel.
Page 168 5. Tap Save after you make your changes. NOTE You can change the password of your recorder through the FLIR Secure™ app (for Admin users only). From the Device Settings screen, tap Change password and enter a new password for your recorder.
Page 169 To delete a device: 1. From the Home screen, tap a camera channel under the recorder you want to delete. The FLIR Secure™ app will stream live video from the selected camera channel. 2. Tap . The app opens a channel settings screen.
Page 170: Android Phone
Home Screen : Tap to add new devices or create new groups. : Tap to view the FLIR Secure™ app information. You can also log out from the FLIR Secure™ app in this screen by tapping Log Out. 3. Device Name / ID 4.
Page 171 The CREATE GROUP function allows you to group multiple cameras from various devices in your FLIR Secure™ account. You can then quickly bring up the selected group of cam- eras in Live View without having to individually select each camera.
Page 172 Connecting to your System Using Smartphone or Tablet Apps 1. From the home screen, tap 2. Tap CREATE GROUP. The FLIR Secure™ app displays all cameras that are con- nected to your FLIR Secure™ account. 3. Tap the Name text box and enter a group name of your choice.
Page 173 Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to include in the new group and tap CREATE. NOTE You can add a maximum of 8 cameras in a group. 5. On the home screen, you will notice a new tab called GROUPS. Tap to view the new group you created.
Page 174 Connecting to your System Using Smartphone or Tablet Apps 16.2.3.2.1 How to Edit a Group To edit a group: 1. On the home screen, tap the GROUPS tab. 2. Tap next to the group you want to edit. The Edit Group screen appears. 3.
Page 175 1. From the Home screen, tap VIEW ALL next to the device name / device ID of the re- corder you would like to play back from. The FLIR Secure™ app will stream live video from all cameras connected to your recorder.
Page 176 Connecting to your System Using Smartphone or Tablet Apps 3. The History screen appears. History Screen • 1. Go back to Live View • 2. Device Name / Device ID of your recorder • 3. Play multiple recordings within a desired time frame. •...
Page 177 To play multiple recording within a desired time frame for a single channel: 1. From the Home screen, tap the camera channel under the recorder you would like to play back from. The FLIR Secure™ app will stream live video from the selected cam- era channel.
Page 178 5. Tap SAVE after you make your changes. NOTE You can change the password of your recorder through the FLIR Secure™ app (for Admin users only). From the Device Settings screen, tap Change password and enter a new password for your recorder.
Page 179 To delete a device: 1. From the Home screen, tap a camera channel under the recorder you want to delete. The FLIR Secure™ app will stream live video from the selected camera channel. 2. Tap . The app opens a channel settings screen.
Page 180: Ddns Setup (Advanced)
Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. DDNS Service is not required to connect to your system, since the system supports FLIR Cloud™. For details on setting up your system using FLIR Cloud™, see 14 Connecting to Your System Over the Internet on PC or Mac, page 81.
Page 181: Step 2 Of 3: Obtain The System's Local Ip Address
• Mac Users: Download and install the Client Software for Mac. Double click to ex- tract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
Page 182 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).
Page 183: Ddns Setup-Access Your System Remotely Over The Internet
DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Result 17.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com-...
Page 184: Step 1 Of 4: Port Forwarding
DDNS Setup (Advanced) To set up remote connectivity with your system, you must: 1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system’s IP address. 2. Create a DDNS account. 3. Enable DDNS on the system. 4.
Page 185 DDNS Setup (Advanced) 3. Click Warranties to register your product for warranty. NOTE Warranty registration is required to register for DDNS. 4. The Warranty page opens. Click Activate Warranty to register your product for warranty. 5. Under Your Address, select an address or click Enter a New Address to create a new address.
Page 186 DDNS Setup (Advanced) 6. Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your system for the Product Model Number and Serial Number. You can also upload a scan, photo, or electronic copy of your receipt or bill of sale. Click Save Warranty.
Page 187 DDNS Setup (Advanced) 8.1. Product Warranty: Select the product warranty you created in the previous steps. 8.2. Device Name: Enter a name for your device. You can enter your name, busi- ness name, or anything of your choice. This is used to identify this device in your list of activated DDNS accounts that appears anytime you visit the DDNS page.
Page 188: Step 3 Of 4: Enable Ddns On The System
• PC Users: Download and install the Client Software for PC. • Mac Users: Download and install the Client Software for Mac. Double click to ex- tract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop.
Page 189 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400071; r.36874/36880; en-US...
Page 190 DDNS Setup (Advanced) 5.1. Check By IP/Domain to add a system using the DDNS address. 5.2. Device Name: Choose a name for your system of your choice. 5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .lorexddns.net. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.lorexddns.net 5.4.
Page 191 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.
Page 192: Lhv0000 Series Hard Drive Installation
LHV0000 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 4TB. 18.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing the hard drive.
Page 193: Removing The Hard Drive
LHV0000 Series Hard Drive Installation 5. Connect the SATA power and data cable to the hard drive. 6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system. 7.
Page 194: Formatting Hard Drives
LHV0000 Series Hard Drive Installation 3. Turn the system over and loosen the hard drive screws (4x), but do not remove them. 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6.
Page 195 LHV0000 Series Hard Drive Installation 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. #LX400071;...
Page 196: Connecting A Ptz Camera (Lhv0000 Series)
Connecting a PTZ Camera (LHV0000 Series) You can connect PTZ cameras (not included) to the system. You can use Lorex 720p HD and analog PTZ cameras with the system. Lorex PTZ cameras can accept PTZ com- mands directly through the video cable. Lorex 720p HD PTZ cameras do not require wiring for RS485.
Page 197: Controlling A Ptz Camera (Local Dvr)
Connecting a PTZ Camera (LHV0000 Series) 2. Click >Setting>Pan/Tilt/Zoom. 3. Under Channel, select the channel your PTZ camera is connected to. 4. Under Control Mode, select Serial. Configure the following settings for your PTZ camera. NOTE See the instruction manual for your PTZ camera for details on how to find the information below. •...
Page 198: Advanced Ptz Controls
Connecting a PTZ Camera (LHV0000 Series) PTZ Controls 1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action. 2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode: • Click and drag to move the camera. •...
Page 199: Presets
Connecting a PTZ Camera (LHV0000 Series) 5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°. 6. Tour: Click to run the selected tour. 7. Flip: Click to flip the camera 180°. 8. Pattern: Click to run the selected pattern. 9.
Page 200: Pattern
Connecting a PTZ Camera (LHV0000 Series) 5. Click Add Preset. 6. Repeat steps 4 and 5 to add additional presets to the tour. NOTE Click Del Tour to clear all presets from a tour. To run a tour: • Under No., select the number of the tour you would like to go to and click 19.2.3 Pattern Patterns automatically cycle the camera between two positions.
Page 201 Connecting a PTZ Camera (LHV0000 Series) 3. Move the camera into the desired left position and click Left. 4. Move the camera into the desired right position and click Right. To run an auto scan: • Click #LX400071; r.36874/36880; en-US...
Page 202: Recording Audio
Recording Audio The system supports one channel of audio recording. You must connect a self-powered microphone (not included). NOTE Audio recording without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does not confirm with local laws. 20.1 Step 1 of 2: Connecting a Self-powered Microphone 1.
Page 203 Recording Audio 2. Click and select Recording>Recording. 3. Under Channel, select the channel where the audio-capable camera is connected. 4. Under Audio/Video, check the box on the left to enable audio recording. 5. Under Audio Format, select the format that will be used to record audio. G711a is recommended.
Page 204: Troubleshooting
Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling Lorex Technical Support: Error Possible Causes Solutions •...
Page 205 Troubleshooting Error Possible Causes Solutions • Mouse not detected by • Mouse cable is not firmly • Firmly connect the mouse ca- system. connected to the system. ble to one of the USB ports. Mouse is not connected to the system. •...
Page 206: Lhv0000 Series System Specifications
LHV0000 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & re- mote monitoring Number of Channels 4/8/16 Inputs/Ouputs Video IN 4/8/16 x 1Vp-p, CVBS, 75ohms, BNC Video OUT VGA OUT HDMI Audio IN 1 Line in (RCA) Audio OUT 1 line out (RCA) USB Port...
Page 207 Up to 1x4TB Backup Media USB flash drive & HDD Backup File Format DAV or ASF file Connectivity Cloud Connection FLIR Cloud™ Supported Operating Systems Windows™, Mac OSX Remote Software Client Software (PC/Mac) Email Notification Text with snapshot Instant Smart Phone & Tablet Support iPad®, iPhone®, Android™...
Page 208 LHV0000 Series System Specifications Operating Temperature 14° ~ 131° F / -10° ~ 55° C Humidity 10 ~ 90% RH Recording Resolution (Pixels) & Speed (FPS - Frames per second) 720P 960H (960x480/ FPS (NTSC/PAL) Model 960x576) 1280x720 Total 120/100 60/48 Per channel 30/25...
Page 209: Notices
Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is impera- tive that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
Page 212 last page Website www.lorextechnology.com Copyright © 2016, Lorex Corporation All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of Lorex Corporation and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners. Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation &...

FLIR LOREX LHV0000 Series Instruction Manual

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