FLIR LOREX NR810 Series Instruction Manual
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FLIR LOREX NR810 Series Instruction Manual

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  • Page 1 Instruction Manual NR810 Series...
  • Page 3 Instruction Manual NR810 Series #LX400094; r.43927/43955; en-US...
  • Page 4 Thank you for purchasing this product. Lorex, Inc. is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: NR814 (4-channel) NR818 (8-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com WARNING...

  • Page 5: Table Of Contents

    Table of contents Important Safeguards ................1 General Precautions..............1 Installation................. 1 Service ..................3 Use..................4 Getting Started..................5 Top Panel....................6 Back Panel..................7 Basic Setup ..................8 Step 1: Connect the Network Cameras ..........8 Step 2: Connect the Mouse............8 Step 3: Connect the Ethernet Cable ..........8 Step 4: Connect the Monitor............
  • Page 6 Table of contents 11.2 Backing up Video..............37 11.3 Using Video Clip Backup ............38 11.4 Viewing Backup Files..............39 11.4.1 Viewing Backup Files on PC ..........39 11.4.2 Viewing Backup Files on Mac ........... 42 Managing Passwords and User Accounts..........45 12.1 Changing Passwords..............
  • Page 7 Step 2 of 3: Obtain the system’s Device ID........97 14.4 Step 3 of 3: Connect to the System Over the Internet ......97 Using FLIR Cloud™ Client for PC or Mac ..........103 15.1 Home Page ................103 15.2 Live View ................
  • Page 8 Table of contents 16.1.4 Controlling PTZ Cameras..........141 16.1.5 Viewing Snapshots and Videos with Local Files ....142 16.1.6 Using Playback Mode on iPhone / iPad ......143 16.1.7 Enabling Push Notifications ..........144 16.1.8 Using the Event List ............148 16.1.9 Using Favorites ............
  • Page 9 Table of contents 21.2 Installing a Hard Drive.............. 205 21.3 Formatting Hard Drives ............207 Troubleshooting ................209 Technical Specifications..............211 23.1 System ................. 211 23.2 Inputs/Outputs ............... 211 23.3 Display ................. 211 23.4 Recording ................211 23.5 Playback and Backup .............. 212 23.6 Storage &...

  • Page 11: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
  • Page 12 Important Safeguards 4. Polarization: Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety.

  • Page 13: Service

    Important Safeguards 12. Water and Moisture: Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like. 13. Heat: The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

  • Page 14: Use

    Important Safeguards 1.4 Use 1. Cleaning: Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 2. Product and Cart Combination: When product is installed on a cart, product and cart combination should be moved with care.

  • Page 15: Getting Started

    Getting Started Your security NVR package includes the following components: NVR (Network Video Recorder) Power Adapter USB Mouse HDMI Cable Ethernet Cable Quick Start Guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have re- ceived the complete system, including all components shown above.

  • Page 16: Top Panel

    Top Panel LED Indicators: 1. Hard Drive: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error. 2. Power: Glows to indicate the system is on. 3. Network: Glows when network is in normal state. Turns off for network error. #LX400094;...

  • Page 17: Back Panel

    Back Panel 1. Power: Connect the included power adapter. 2. PoE Ports: Connect Lorex network cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR. 3. LAN: Connect a CAT5 RJ45 Ethernet cable to a router or switch on your network for lo- cal and remote connectivity.

  • Page 18: Basic Setup

    Basic Setup 5.1 Step 1: Connect the Network Cameras • Connect network cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher grade Ethernet cable. The cameras will appear on the NVR without any addi- tional configuration when the system starts up.

  • Page 19: Step 5: Connect To Power

    Basic Setup 1. VGA cable (not included) — supports up to 1080p output. 2. HDMI cable (included) — supports up to 4K output. 5.5 Step 5: Connect to Power Connect the included power adapter to the NVR and connect the other end to a wall sock- et or surge protector.

  • Page 20: Step 8: Verify Camera Image

    Basic Setup 3. Click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded. WARNING DO NOT POWER OFF THE NVR OR DISCONNECT THE POWER ADAPTER DURING FIRM- WARE INSTALLATION 5.8 Step 8: Verify Camera Image •...

  • Page 21: Default System Password & Port Numbers

    • Port 35000 (Client port) 5.12 Connect to Your NVR Over the Internet This system features FLIR Cloud Services. This is a cloud service that allows you to con- nect with your system over the Internet via a secure handshake with FLIR servers. This means you can easily connect to your system without requiring any port forwarding or oth- er network configuration.

  • Page 22: Connecting Cameras To The Local Area Network (Lan)

    Basic Setup 5.13 Connecting Cameras to the Local Area Network (LAN) For flexibility, you may also connect network cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR.
  • Page 23 Basic Setup Step 1 of 2 — Option B: Connecting Cameras to Your Local Network Using a Router (Power Adapters Required) 1. Connect each camera to a compatible power adapter. 2. Connect the camera to your router using a CAT5e or higher Ethernet cable. Step 2 of 2: Add Cameras to your NVR: 1.
  • Page 24 Basic Setup 4. Check the camera (s) you would like to add. 5. Click Add. The status indicator turns green to show the camera is successfully connected. NOTE If the status indicator is red, click . Update the camera user name, password, ports, and manu- facturer as needed.

  • Page 25: Mouse Control

    Mouse Control The NVR is designed for mouse navigation. Connect the included mouse to one of the USB ports on the NVR. To use the USB mouse: 1. Left Button: • During split-screen display mode, click an individual channel to view it in full-screen. Click again to return to the split-screen display mode.

  • Page 26: Using The Nvr On-Screen Display

    Using the NVR On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 7.1 Using the Quick Menu The Quick Menu gives you quick access to the system’s key functions. To use the Quick Menu: •...

  • Page 27: Adjusting Camera Image Settings

    Using the NVR On-Screen Display 6. Sequence: Click to start or stop Sequence Mode, which cycles through connected cameras automatically during Live View. will appear to show that sequence mode is on. Click the icon to pause sequence mode on the channel that is currently shown (icon changes to ).
  • Page 28 Using the NVR On-Screen Display 2. Configure the following settings as needed: NOTE The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings. • Mirror: Select Enable to flip the image horizontally. •...

  • Page 29: Configuration Profiles

    Using the NVR On-Screen Display determine whether to use color or black and white mode. Select Black&White for the camera to use black and white mode at all times. NOTE It is recommended to select Auto mode, as using Color mode may impact the camera’s perform- ance at night.

  • Page 30: Setting A Day And Night Schedule

    Using the NVR On-Screen Display 7.2.2 Setting a Day and Night Schedule You can schedule your camera to automatically switch between day and night mode. Fol- low the steps below: 1. During Live View, right-click on the channel you would like to configure and select Camera Setting.

  • Page 31: Using The Navigation Bar

    Using the NVR On-Screen Display 6. Click the Configuration dropdown again and select Switch By Period. 7. Choose the Sunrise Time and the Sunset Time (The sunrise time must be earlier than the sunset time.) 8. Click OK to save changes. 7.3 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus.

  • Page 32: Using The Camera Tool Bar

    Using the NVR On-Screen Display 1. Main Menu: Opens the Main Menu for browsing. For details on Main Menu func- tions, see 13 Using the Main Menu, page 50 2. Collapse 3. Viewing Options: Select how many channels are shown on screen during Live View.

  • Page 33: Using Instant Playback

    Using the NVR On-Screen Display 2. Zoom 3. Realtime Backup 4. Snapshot 5. Audio Talk 6. Remote Device 7.4.1 Using Instant Playback Instant Playback is used to playback the last 5~60 minutes of video from the selected channel. You can also access Instant Playback in split-screen mode, while still viewing live video from the other channels.

  • Page 34: Using The Virtual Keyboard

    Using the NVR On-Screen Display 3. Click again to end Real-time Backup. The file is saved to your USB device. NOTE If the system prompts you to log in, you will need to click again to start Real-time Backup after logging in.
  • Page 35 Using the NVR On-Screen Display 3. Adjust the zoom and focus using the following options: • Use the sliders to adjust the Zoom or Focus settings for the camera. • Click the AutoFocus button to automatically focus the camera at the current zoom level.

  • Page 36: Setting The Time

    Setting The Time CAUTION It is highly recommended to set the correct date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In Live View, right-click and click Main Menu. 2.
  • Page 37 Setting The Time 7. Click Apply to save changes. #LX400094; r.43927/43955; en-US...

  • Page 38: Recording

    Recording By default, the system is set to immediately record video from all connected cameras in both continuous recording and motion recording modes. When a camera is recording video, the type of recording is indicated by icons in the bot- tom-left corner of the camera image.
  • Page 39 Recording To configure the recording schedule, see 13.3.14 Configuring the Video Recording Sched- ule, page 80. To select between scheduled and manual recording: 1. During Live View, right-click and then select Manual Control > Record. 2. Under Main Stream, select how the system will record the Main Stream for each channel.

  • Page 40: Configuring Hard Drive Overwrite

    Recording 9.4 Configuring Hard Drive Overwrite By default, the hard drive in your unit is set to overwrite automatically, meaning that the system deletes the oldest footage when the hard drive is full to make way for new record- ings. This is recommended, as it makes sure that your system will continue to record with- out any input from you.

  • Page 41: Playback

    Playback You can view and back up recorded video on the NVR. To access playback, right-click dur- ing Live View to open the Quick Menu, then click Playback. 10.1 Using Playback Play back video recordings from a specific date and time. To use video playback: 1.

  • Page 42: Video Playback Controls

    Playback 10.2 Video Playback Controls 1. Video Playback Area: Click any channel to view in full screen. 2. Play / Pause 3. Stop 4. Play Backward 5. Previous / Next Frame 6. Slow Play: Click to slow playback by half-speed. Click repeatedly to play as slow as 1/ 4 of normal speed.

  • Page 43: Using Smart Search

    Playback 3. From the dropdown list located in the top-right corner of the display, select From IO Device . Click Browse to open the USB drive and manually select the video file. 4. Double click the video file you would like to open. 10.4 Using Smart Search Smart Search allows you to review events intelligently, with the ability to clearly see when there was activity in a specific part of the camera image.
  • Page 44 Playback 2. Click the Smart Search icon ( 3. Click and drag over areas of the camera image to set an active area for Smart Search. NOTE Repeat these steps for each channel that you want to use Smart Search. 4.

  • Page 45: Search & Backup

    Search & Backup You can back up video recordings and snapshots to a USB flash drive (not included) con- nected to the NVR. 11.1 Formatting the USB Flash Drive It is recommended to format your USB flash drive (not included) before using it with the system.
  • Page 46 Search & Backup 5. Click Format. 6. Select a format mode. 7. Click OK to confirm. #LX400094; r.43927/43955; en-US...

  • Page 47: Backing Up Video

    Search & Backup 11.2 Backing up Video 1. Insert a USB flash drive (not included) into one of the USB ports. 2. From Live View, right-click and then select Main Menu. If prompted, enter the system user name (default: admin) and your secure password. 3.

  • Page 48: Using Video Clip Backup

    Search & Backup 6. Check files you would like to backup, and then click Start. Wait for the backup to complete. NOTE HD video files saved on the system may take up a large amount of disk space. The size of video files selected and the amount of free space on your USB device is shown at the top of the screen.

  • Page 49: Viewing Backup Files

    Search & Backup 11.4 Viewing Backup Files To playback .dav backup video files, a FLIR Cloud™ Player is available for PC and Mac at www.lorextechnology.com. 11.4.1 Viewing Backup Files on PC You need a video player to play back .dav backup video files. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your...
  • Page 50 Search & Backup Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. •...
  • Page 51 Search & Backup 4. Playback controls: • : Playback files in sequence. • : Synchronize playback times. • : Play/pause playback. • : Stop playback. • : Previous frame. • : Next frame. • : Playback speed. • : Volume control. 5.

  • Page 52: Viewing Backup Files On Mac

    Search & Backup 11.4.2 Viewing Backup Files on Mac You need a video player to play back .dav backup video files. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab. To view backup video files using the Player on Mac: 1.
  • Page 53 Search & Backup Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. •...
  • Page 54 Search & Backup 4. Playback controls: • : When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file. • : Play/pause playback. • : Stop playback. •...

  • Page 55: Managing Passwords And User Accounts

    Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system us- ing a computer or mobile device. You will be prompted to create a new 6 character pass- word the first time you power up your system.

  • Page 56: Adding Users

    Managing Passwords and User Accounts 7. Click OK to save changes. 12.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

  • Page 57: Modifying Users

    Managing Passwords and User Accounts 12.3 Modifying Users 1. In the Account menu, click next to the user account you would like to modify. 2. Update the user’s account details as needed, and then click OK to save changes. 12.4 Deleting Users 1.
  • Page 58 Managing Passwords and User Accounts 4. Click Add Group. #LX400094; r.43927/43955; en-US...

  • Page 59: Modifying Groups

    Managing Passwords and User Accounts 5. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under the System tab, select the menus the group may access. •...

  • Page 60: Using The Main Menu

    Using the Main Menu To open the Main Menu: • Using the mouse: Right-click and click Main Menu. The system password is required to access the Main Menu. Enter the system user name (default: admin) and your se- cure password. 1.

  • Page 61: Viewing Camera Status

    Using the Main Menu Local Area Network (LAN), page 12 for instructions on connecting cameras to the NVR over the network. 13.1.2 Viewing Camera Status The Status menu allows you to view the connection status for all connected cameras. To view camera status: 1.

  • Page 62: Upgrading Camera Firmware

    Using the Main Menu To view camera firmware versions: 1. From the Main Menu, click and select Remote Device > Firmware. 13.1.4 Upgrading Camera Firmware You can update the firmware for select Lorex network camera models through the NVR. Firmware upgrades provide enhanced functionality for the cameras. NOTE Firmware upgrade via NVR is supported only on select Lorex network cameras.

  • Page 63: Recording

    Using the Main Menu 4. Right-click and select Main Menu. Click and select Remote Device > IPC Upgrade. 5. Click Select. Select the firmware file on the USB drive and click OK. 6. Check the cameras you would like to apply the upgrade to in the list and then click Start Upgrade.
  • Page 64 Using the Main Menu NOTE For select cameras, you can configure the live video stream to Display Stream. You can view display stream only in multiple channel (8 or more) live view. It is recommended to set the resolution to D1. To configure recording quality: 1.
  • Page 65 Using the Main Menu 4. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. NOTE For select cameras, you can configure settings for display stream on the right column. •...

  • Page 66: Configuring Audio Recording

    Using the Main Menu 5. (Optional) Click the Copy button to copy recording settings to other channels. 6. Click OK to save changes. 13.1.7 Configuring Audio Recording The system supports audio recording. Audio-enabled cameras (not included) are required to use audio recording. The MIC IN port is reserved for two-way audio. To configure audio recording: 1.

  • Page 67: Creating Custom Channel Names

    Using the Main Menu To configure snapshot recording settings: 1. From the Main Menu, click and select Recording > Snapshot. 2. Under Snapshot, select the number of snapshots the NVR will take when the snap- shot button is pressed. 3. Configure the following settings for snapshots saved automatically from motion detec- tion or the snapshot schedule: •...

  • Page 68: System Information

    Using the Main Menu 2. Enter a custom name for each channel. 3. Click OK to save changes. 13.2 System Information View system information such as device model, hard drive information, connected users and more. 13.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type.

  • Page 69: Record Info

    Using the Main Menu To access the HDD Info menu: • From the Main Menu, click and then click Info > HDD Info. 13.2.2 Record Info The Record Info menu shows the start and end times of recordings saved on the hard drive.

  • Page 70: Version

    Using the Main Menu To access the Record Info menu: • From the Main Menu, click and then select Info > Record Info. 13.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system. #LX400094;...

  • Page 71: Event

    Using the Main Menu To access the Version menu: • From the Main Menu, click and then click Info > Version. 13.2.4 Event The Event menu shows you a display of system alarms. Activated alarms are highlighted in white. Additional info such as channels that are currently detecting motion is shown. #LX400094;...

  • Page 72: Online Users

    Using the Main Menu The following alarms are shown in the Event menu: • No HDD: No hard drive is detected. • Disk Error: Hard drive error detected. • Disk Full: Hard drive is full. • IP Conflict: More than one device on the network is using the same IP address. •...

  • Page 73: Load

    Using the Main Menu To access Online Users: • From the Main Menu, click and then select Network. 13.2.6 Load The Load menu shows you the network traffic your system is sending and receiving. #LX400094; r.43927/43955; en-US...

  • Page 74: Test

    Using the Main Menu To access Load: • From the Main Menu, click and then select Network > Load. 13.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.

  • Page 75: Bps

    Using the Main Menu To access Test: • From the Main Menu, click and then select Network > Test. 13.2.8 BPS The BPS sub-menu shows the bitrates of connected cameras. The bitrate is the amount of data the camera is sending to the system. #LX400094;...

  • Page 76: Log

    Using the Main Menu To access BPS: • From the Main Menu, click and then select BPS. 13.2.9 Log The Log sub-menu allows you to search for system logs. #LX400094; r.43927/43955; en-US...

  • Page 77: Setting

    Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Type, select the log type to search for. 3. Under Start Time and End Time, select the start and end time for your search. 4.

  • Page 78: Configuring System Ports (Connection)

    13.3.3 Configuring System Ports (Connection) The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™. If you are using DDNS connectivity, port forwarding is required for the HTTP Port (defaut: 80) and TCP (Client Port) (default: 35000).

  • Page 79: Configuring Ddns Settings

    2. Configure the ports as needed and click OK to save changes. NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud™. 13.3.4 Configuring DDNS Settings Lorex DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 180 for details.

  • Page 80: Configuring Email Alerts

    Using the Main Menu 2. From the Main Menu, click and then select Network > DDNS. 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request you received in the email after registering for DDNS. 5. Under User ID, enter your DDNS User Name. 6.
  • Page 81 Using the Main Menu To configure Email Alerts: 1. From the Main Menu, click and then select Network > Email. 2. Check Enable to enable email notifications. #LX400094; r.43927/43955; en-US...

  • Page 82: Configuring Switch Settings (Advanced)

    Using the Main Menu 3. Configure the following: • Mail Select: Select Lorex to use the Lorex email server to send out notifications. This is the recommended setting. • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. •...

  • Page 83: Event

    Using the Main Menu 4. Configure the IP Address, Subnet Mask, and Default Gateway for the internal PoE switch. 5. Click OK. Click Save to save changes. The system will restart. 13.3.7 Event The Event menu allows you to configure settings for motion detection, video loss, and sys- tem warnings.
  • Page 84 Using the Main Menu 1. From the Main Menu, click and then click Event > Motion > Motion Detect. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable motion detection on the selected channel. #LX400094;...
  • Page 85 Using the Main Menu 4. Click Set next to Region to configure which areas of the image will be enabled for mo- tion detection. The camera image appears with a red grid overlay on the entire image, letting you know that motion detection is active for the entire image. Click or click-and- drag to add/remove area from the red grid.

  • Page 86: Configuring Video Loss Settings

    Using the Main Menu 6. Check boxes to your preference: • Show Message: Check to have a message appear on the system when motion is detected. • Send Email: Check to receive an email notification when motion is detected. En- sure you have enabled email notifications (see 13.3.5 Configuring Email Alerts, page 70).

  • Page 87: Configuring Tampering Settings

    Using the Main Menu 4. Configure the following to customize settings for video loss events: • Period: Click Set to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

  • Page 88: Configuring Hard Drive Warnings

    Using the Main Menu 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable video tamper alarm for the selected channel. 4. Configure the following to customize settings for video tamper events: • Period: Click Set to configure a schedule when video tamper alarm will be acti- vated.

  • Page 89: Configuring Network Warnings

    Using the Main Menu To configure hard drive warnings: 1. From the Main Menu, click and then click Event > Warning > HDD. 2. Under Event Type, select the hard drive event you would like to configure. • No HDD: No hard drive detected. •...

  • Page 90: Storage

    Using the Main Menu To configure network warnings: 1. From the Main Menu, click and then click Event > Warning > Network. 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. •...

  • Page 91: Configuring Pre-Recording

    Using the Main Menu To configure the video recording schedule: 1. From the Main Menu, click and then click Storage > Schedule > Record. 2. Under Channel, select the channel you would like to configure or select All. 3. Configure the schedule as needed: •...

  • Page 92: Configuring The Snapshot Schedule

    Using the Main Menu To configure pre-recording: 1. From the Main Menu, click and then click Storage > Schedule > Record. 2. Under Channel, select the camera you would like to configure or select All. 3. Under PreRecord, select the duration for pre-recording. 4.

  • Page 93: Configuring Holidays

    Using the Main Menu 1. From the Main Menu, click and then click Storage > Schedule > Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3. Configure the schedule as needed: • Check Continuous or Motion to select the recording type you would like to configure.
  • Page 94 Using the Main Menu To configure holidays: 1. From the Main Menu, click and then click Setting > General > Holiday. 2. Click Add New Holidays. #LX400094; r.43927/43955; en-US...

  • Page 95: Formatting The Hard Drive

    Using the Main Menu 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once for the holiday to occur only this year or Always for the holiday to be repeated each year. •...

  • Page 96: Configuring Hard Drive Type

    Using the Main Menu 1. From the Main Menu, click and then click Storage > HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. 13.3.19 Configuring Hard Drive Type The system supports the following hard drive types: •...

  • Page 97: Configuring General System Settings

    Using the Main Menu 1. From the Main Menu, click and then click Storage > HDD Manager. 2. Click the hard drive you would like to configure. 3. Under Type, select Read/Write or Read only. 4. Click OK to save changes. The system will restart to complete this operation. 13.3.20 Configuring General System Settings You can use the General menu to configure miscellaneous system settings.

  • Page 98: Changing The Nvr's Output Resolution

    Using the Main Menu To configure general settings: 1. From the Main Menu, click and then click Setting > General > General. 2. Configure the following: • Device Name: Enter a name for your NVR. • Language: Set the language for the NVR’s on-screen display. •...
  • Page 99 Using the Main Menu NOTE Maximum supported output resolutions: • Up to 1080p resolution using a VGA cable (not included). • Up to 4K resolution using the included HDMI cable (4K monitor or TV required). To change the NVR’s output resolution: 1.

  • Page 100: Saving Your System Configuration To A Usb Flash Drive

    Using the Main Menu To configure other display settings: 1. From the Main Menu, click and then click Setting > Display > Display. 2. Configure the following: • Transparency: Adjust the menu transparency. • Time Display: Check to show the time on the live display. •...
  • Page 101 Using the Main Menu 2. From the Main Menu, click and then click Setting > Config Backup. 3. Under Device Model, select the USB device where you would like to save the configuration. 4. Click Export to save your current system configuration. To restore a saved system configuration: 1.

  • Page 102: Restoring Default Settings

    Using the Main Menu 2. From the Main Menu, click and then click Setting > Config Backup. 3. Under Device Model, select the USB device. 4. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled “Config”...

  • Page 103: Upgrading Firmware From A Usb Flash Drive

    Using the Main Menu To restore default settings: 1. From the Main Menu, click and then click Setting > Default. 2. Do one of the following: • Check the menus you would like to reset to default settings, or click All to reset all menus.

  • Page 104: Shutdown

    Using the Main Menu 4. Right-click and then click Main Menu. Click > Setting > Upgrade. 5. Click Upgrade. 6. Select the firmware file on the USB flash drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE UPGRADE.
  • Page 105 Using the Main Menu 4. Select one of the following: • Shutdown: Shuts down the NVR. You must enter the system user name (default: admin) and your secure password before the unit shuts down. • Logout: Logs out the account that is currently active. •...

  • Page 106: Connecting To Your System Over The Internet On Pc Or Mac

    Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

  • Page 107: Step 1 Of 3: Connect Your System To Your Router

    3. Reconnect the power adapter to power the system back on. 14.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
  • Page 108 • Mac Users: Download and install the Client Software for Mac. Double click to ex- tract the software. Then, drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
  • Page 109 Connecting to Your System Over the Internet on PC or Mac 4. Click Add Device. 5. Enter the following: #LX400094; r.43927/43955; en-US...
  • Page 110 Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
  • Page 111 Connecting to Your System Over the Internet on PC or Mac 6. Click Add. If this is the first time you are connecting, you will be prompted to change the system password. 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on.
  • Page 112 Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.

  • Page 113: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 15.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 114: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual cameras, you can click + to expand groups or systems. 15.2.1 Live View Controls...
  • Page 115 Using FLIR Cloud™ Client for PC or Mac 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.

  • Page 116: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac 7. View: Click View to access view menu. Then double-click on a view to open it in the display area. 8. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video.

  • Page 117: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 15.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 118: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac To control PTZ cameras: • Click the display area with the PTZ cameras and use the on-screen PTZ controls. PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models.

  • Page 119: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 2. Click 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset.

  • Page 120: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.

  • Page 121: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 3. Move the camera into the desired start position. 4. Click to start recording the pattern. 5. Move the camera to the desired end position. Then, click to stop recording the pattern.
  • Page 122 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.

  • Page 123: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 6. Click inside the play back bar to start playback. 15.5 Playback Controls #LX400094; r.43927/43955; en-US...

  • Page 124: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 125: Alarm

    • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 15.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.

  • Page 126: Log

    Using FLIR Cloud™ Client for PC or Mac NOTE You must set up alarms in the Alarm CFG menu before they will appear in this list. See 15.12 Alarm CFG, page 123 for more details. To access Alarms: • Click...
  • Page 127 Using FLIR Cloud™ Client for PC or Mac To view client logs: 1. Click Client Log to view logs for the client software. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs.

  • Page 128: E-Map

    Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
  • Page 129 Using FLIR Cloud™ Client for PC or Mac 2. Click Add Map. 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
  • Page 130 Using FLIR Cloud™ Client for PC or Mac 5. Click Edit to edit the e-map. 6. Click and drag cameras from the device list to place them on the map. To open cameras from the e-map: 1. Click View. #LX400094; r.43927/43955; en-US...

  • Page 131: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 15.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...

  • Page 132: Device Config

    Using FLIR Cloud™ Client for PC or Mac 1. Devices Found: Shows systems that are connected to the same network as the com- puter where the client is installed. Once you connect to the system, it moves to the bot- tom of the screen.

  • Page 133: Alarm Cfg

    Using FLIR Cloud™ Client for PC or Mac 15.12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts. NOTE Alarm upload must be enabled on the system in order for it to send the alarm to the client software.
  • Page 134 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
  • Page 135 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
  • Page 136 Using FLIR Cloud™ Client for PC or Mac 6. In the Period window, configure times the alarm will be activated. 7. Click Confirm to save the alarm. To manage alarms: 1. Export: Export current list of alarms as an xml file.

  • Page 137: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac 4. Add: Add new alarm. 5. Alarms. 6. On/off: Click to enable/disable alarm. 7. Delete: Click to delete alarm. 8. Edit: Click to edit alarm settings. 15.13 Tour & Task The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

  • Page 138: Account

    Using FLIR Cloud™ Client for PC or Mac 5. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.
  • Page 139 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. #LX400094; r.43927/43955; en-US...

  • Page 140: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
  • Page 141 Using FLIR Cloud™ Client for PC or Mac To create a role: 1. Click the Role tab. 2. Click Add. #LX400094; r.43927/43955; en-US...

  • Page 142: General

    Using FLIR Cloud™ Client for PC or Mac 3. Configure the following settings for the role: • Role Name: Enter a name for the role. • Remarks (Optional): Enter a text description of the role. • Role Rights: Check the permissions that will apply to user accounts assigned this role.

  • Page 143: File

    Using FLIR Cloud™ Client for PC or Mac The Basic menu contains the following settings: • Log Saved Time: Select the number of days you would like the client to save log entries. • Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

  • Page 144: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.

  • Page 145: Version

    Using FLIR Cloud™ Client for PC or Mac The Alarm Prompt menu has the following options: • Open Audio: Check to enable audio alerts. • Loop: Check to repeat audio alerts until acknowledged. • Camera Masking: Select or preview the sound that will play for camera masking alarms.
  • Page 146 Using FLIR Cloud™ Client for PC or Mac #LX400094; r.43927/43955; en-US...

  • Page 147: Connecting To Your System Using Smartphone Or Tablet Apps

    16.1 iPhone / iPad FLIR Cloud™ is an iPhone / iPad app that allows you to remotely view your system. 16.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).
  • Page 148 Connecting to your System Using Smartphone or Tablet Apps 5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device. Under Device ID, manually enter the Device ID printed on the label. 5.2.

  • Page 149: Live View Interface

    • If you have reset the default system password through your recorder, enter your secure password. (Or) • If you are accessing your system for the first time using the FLIR Cloud™ app: 5.5.1. Enter the default system password (000000). You will be prompted to change the default system password.
  • Page 150 Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap for Menu options. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.

  • Page 151: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps 5. Snapshot: Tap to take a snapshot from the currently selected channel. 6. Control Bar: Contains the following options. Swipe left or right to access more options. 1. Quick Playback: Tap to start/stop quick playback. 2.

  • Page 152: Viewing Snapshots And Videos With Local Files

    Connecting to your System Using Smartphone or Tablet Apps PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4. Iris: Tap to show iris controls. 5.

  • Page 153: Using Playback Mode On Iphone / Ipad

    Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.

  • Page 154: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Time Bar: Shows the length of the recording. Swipe left or right to select the time you wish to view.
  • Page 155 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. #LX400094; r.43927/43955; en-US...
  • Page 156 Connecting to your System Using Smartphone or Tablet Apps 2. Tap the system you would like to configure. #LX400094; r.43927/43955; en-US...
  • Page 157 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. #LX400094; r.43927/43955; en-US...

  • Page 158: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 16.1.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications.
  • Page 159 Connecting to your System Using Smartphone or Tablet Apps 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3. To add cameras to the group, tap #LX400094;...
  • Page 160 Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. #LX400094; r.43927/43955; en-US...

  • Page 161: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete. To open Favorites in Live View: 1. Tap to access the Menu, and then tap Live View.
  • Page 162 Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. #LX400094; r.43927/43955; en-US...
  • Page 163 Connecting to your System Using Smartphone or Tablet Apps 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. #LX400094; r.43927/43955; en-US...
  • Page 164 Connecting to your System Using Smartphone or Tablet Apps 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1. Tap in Live View. 2. Select the E-Map in the Device List. #LX400094;...
  • Page 165 Connecting to your System Using Smartphone or Tablet Apps 3. Tap the camera or cameras to select and then tap Connect to open the cameras. #LX400094; r.43927/43955; en-US...

  • Page 166: Device Manager

    16.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...

  • Page 167: Android

    • If you have reset the default system password through your recorder, enter your secure password. (Or) • If you are accessing your system for the first time using the FLIR Cloud™ app: 2.6.1. Enter the default system password (000000). You will be prompted to change the default system password.

  • Page 168: Connecting To Your System On Android

    For the latest list of supported apps and devices, visit www.lorextechnology.com. 16.2.2 Connecting to your System on Android 1. Download FLIR Cloud™ for free from the Google Play Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app.

  • Page 169: Live View Interface

    • If you have reset the default system password through your recorder, enter your secure password. (Or) • If you are accessing your system for the first time using the FLIR Cloud™ app: 5.5.1. Enter the default system password (000000). You will be prompted to change the default system password.

  • Page 170: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Video Quality: Open/close streaming quality panel. 6.4. Alarms: Not supported. 6.5. Audio: Audio enabled cameras required.

  • Page 171: Viewing Snapshots And Videos With Local Files

    Connecting to your System Using Smartphone or Tablet Apps 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4. Iris: Tap to show iris controls. 5.
  • Page 172 Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Sub Stream Recording to use playback mode on mobile devices. For details on enabling Sub Stream Recording, see 9.3 Setting up Scheduled or Manual Recording, page 28. To use Playback Mode: 1.

  • Page 173: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 16.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.
  • Page 174 Connecting to your System Using Smartphone or Tablet Apps 2. Tap the system you would like to configure. #LX400094; r.43927/43955; en-US...
  • Page 175 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.

  • Page 176: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 5. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 16.2.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications.
  • Page 177 Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, press and hold to delete cameras from the group.

  • Page 178: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps To open Favorites in Live View: 1. Tap to access the Menu, and then tap Live View. 2. Tap , and then tap to open the group. 16.2.10 Using the E-Map E-Map allows you to place cameras over a still image.
  • Page 179 Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. #LX400094; r.43927/43955; en-US...
  • Page 180 Connecting to your System Using Smartphone or Tablet Apps 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. #LX400094; r.43927/43955; en-US...

  • Page 181: Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1. Tap in Live View. 2. Select the E-Map in the Device List. 3.

  • Page 182: Adding Devices Using An Ip Or Ddns Address (Advanced)

    16.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 183 • If you have reset the default system password through your recorder, enter your secure password. (Or) • If you are accessing your system for the first time using the FLIR Cloud™ app: 2.6.1. Enter the default system password (000000). You will be prompted to change the default system password.

  • Page 184: Remote Viewing On Internet Explorer

    Internet Explorer to ensure full functionality. 2. In the address bar, enter your system’s IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80. NOTE You MUST include http:// in order to access your system.

  • Page 185: Ie Live Display Overview

    Remote Viewing On Internet Explorer 7. Double click on cameras in the camera list to open them in live view. 17.1.1 IE Live Display Overview NOTE Some options are not available in WAN mode. 1. Cameras: Double-click cameras to open in live view. #LX400094;...

  • Page 186: Using Search Mode In Ie (Playback)

    Remote Viewing On Internet Explorer 2. Camera Controls: 2.1. Digital zoom: Click and drag to select the zoom area. 2.2. Manual record. 2.3. Snapshot. 2.4. Mute/unmute. 2.5. Close. NOTE Manual Recordings are saved to C:\RecordDownload. Snapshots are saved to C:\PictureDownload. You must select Run as Administrator when you open Internet Explorer to use these functions.
  • Page 187 Remote Viewing On Internet Explorer 2.1. Select the date you would like to playback. 2.2. Select the channel or channels you would like to playback from. The time bar will populate with times that have video available. 2.3. Click in side the time bar to start playback. #LX400094;...

  • Page 188: Rtsp Streaming (Advanced)

    RTSP Streaming (Advanced) RTSP streaming allows you to stream video from a specific camera using a web address. It is an optional connectivity method used by 3rd party software applications. NOTE The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided www.videolan.org.
  • Page 189 RTSP Streaming (Advanced) 3. Enter the RTSP address in the following format: • rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel= <channelNo>&subtype=<typeNo> • <username>: The user name of the system (default: admin). • <password>: The password for the system (default: 000000). • <IP address>: The IP address of the system. NOTE In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the system’s IP address.

  • Page 190: Ddns Setup (Advanced)

    Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. DDNS Service is not required to connect to your system, since the system supports FLIR Cloud™. For details on setting up your system using FLIR Cloud™, see 14 Connecting to Your System Over the Internet on PC or Mac, page 96.

  • Page 191: Step 2 Of 3: Obtain The System's Local Ip Address

    DDNS Setup (Advanced) 3. Reconnect the power adapter to power the system back on. 19.1.2 Step 2 of 3: Obtain the System’s Local IP Address 1. Right-click to open the Quick Menu and click Info. Enter the system user name (de- fault: admin) and password (default: 000000).
  • Page 192 • Mac Users: Download and install the Client Software for Mac. Double click to ex- tract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
  • Page 193 DDNS Setup (Advanced) 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b). 5. Enter the password for your system (default: 000000) and click OK. 6. If this is the first time you are connecting, you will be prompted to change the system password.
  • Page 194 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. #LX400094;...

  • Page 195: Ddns Setup-Access Your System Remotely Over The Internet

    DDNS Setup (Advanced) Result 19.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com- patible mobile device with Internet access. To set up remote connectivity with your system, you must: 1.

  • Page 196: Step 2 Of 4: Create A Ddns Account

    To setup your free Lorex DDNS account: 1. In your browser, go to http://ddns.myddns-flir.com and click Step 1. 2. The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
  • Page 197 DDNS Setup (Advanced) 3. Click Warranties to register your product for warranty. NOTE Warranty registration is required to register for DDNS. 4. The Warranty page opens. Click Activate Warranty to register your product for warranty. 5. Under Your Address, select an address or click Enter a New Address to create a new address.
  • Page 198 DDNS Setup (Advanced) 6. Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your system for the Product Model Number and Serial Number. You can also upload a scan, photo, or electronic copy of your receipt or bill of sale. Click Save Warranty.
  • Page 199 DDNS Setup (Advanced) 7. A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. 8. Configure the following: 8.1. Product Warranty: Select the product warranty you created in the previous steps.

  • Page 200: Step 2 Of 4: Create A Ddns Account

    URL Request: Enter the web site address that will be used to connect to your Lorex product. For example, if you enter tomsmith, the address to access your video will be tomsmith.myddns-flir.com. 9. Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex.
  • Page 201 DDNS Setup (Advanced) 2. Complete the Account Information fields with your personal information. Complete the Warranty Information with your purchase details (optional). #LX400094; r.43927/43955; en-US...

  • Page 202: Step 3 Of 4: Enable Ddns On The System

    DDNS Setup (Advanced) 3. Complete the System Information fields: • Product License: Select your product model from the Product License drop down menu (i.e. NR810 Series). • <Product Code> - <MAC Address>: Enter the MAC address of your system. ◦ To find the MAC address, right-click to open the Quick Menu and click Info. •...

  • Page 203: Step 4 Of 4: Connect To The System's Ddns Address

    DDNS Setup (Advanced) 2. Click and then click Network > DDNS. 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS. 5. Under User ID, enter your DDNS User Name. 6.
  • Page 204 DDNS Setup (Advanced) 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop. 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.
  • Page 205 IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 5.4. Client Port: Enter the Client Port (default: 35000).
  • Page 206 DDNS Setup (Advanced) 6. Click Add. If this is the first time you are connecting, you will be prompted to change the system password. 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on.
  • Page 207 DDNS Setup (Advanced) 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. #LX400094; r.43927/43955; en-US...

  • Page 208: Connecting Ptz Cameras To The Nvr

    Connecting PTZ Cameras to the You can connect PTZ cameras (not included) to the system. You must use Lorex network PTZ cameras with the system. Lorex network PTZ cameras can accept PTZ commands directly through the Ethernet cable. There is no need to run special wiring to use PTZ cameras.

  • Page 209: Presets

    Connecting PTZ Cameras to the NVR Advanced PTZ controls overview: 1. No.: Select the number of the action you want to perform. 2. Not supported. 3. PTZ camera menu: Click to open the camera’s OSD menu. This may not be sup- ported on all camera models.

  • Page 210: Tours

    Connecting PTZ Cameras to the NVR 2. Click the Preset tab. 3. Enter the number of the preset you want to create under Preset. 4. Move the camera to the desired position and click Set. To go to a preset: •...

  • Page 211: Pattern

    Connecting PTZ Cameras to the NVR 2. Click the Tour tab. 3. Under Patrol No., select the tour you would like to configure. 4. Under Preset, select a preset you would like to add to the tour. 5. Click Add Preset. 6.

  • Page 212: Auto Scan

    Connecting PTZ Cameras to the NVR 2. Click the Pattern tab. 3. Under Pattern, enter the pattern you would like to configure. 4. Move the camera into the desired start position and click Begin. 5. Move the camera into the desired end position and click End. To run a pattern: •...
  • Page 213 Connecting PTZ Cameras to the NVR 2. Click the Border tab. 3. Move the camera into the desired left position and click Left. 4. Move the camera into the desired right position and click Right. To run an auto scan: •...

  • Page 214: Hard Drive Installation

    Hard Drive Installation The system comes with a pre-installed SATA hard drive. You can replace the hard drive with one up to a maximum size of 8TB. NOTE NVR images in this section are used for illustration only. 21.1 Removing the Hard Drive WARNING Make sure that the power cable has been disconnected from the NVR before removing / installing the hard drive.

  • Page 215: Installing A Hard Drive

    Hard Drive Installation 4. Carefully turn the NVR over and remove the cover. The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit. 5. Disconnect the power and data cables from the hard drive. 6.
  • Page 216 Hard Drive Installation To install the hard drive: 1. Insert hard drive screws (4x) on the hard drive and tighten them half way. 2. Power off the system, and unplug all cabling from the system. 3. Turn the NVR over and remove the cover screws (4x). 4.

  • Page 217: Formatting Hard Drives

    Hard Drive Installation 5. Place the hard drive over the screw slots on the bottom of the NVR and then slide the hard drive into place. The SATA connectors on the hard drive should face the front of the unit. 6.
  • Page 218 Hard Drive Installation 1. From the Main Menu, click and then click Storage > HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. CAUTION Formatting the hard drive deletes all saved files.

  • Page 219: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling Lorex Technical Support: Error Possible Causes Solutions Cable from power adapter is •...
  • Page 220 Troubleshooting Error Possible Causes Solutions Camera cables are loose or have • There is no picture on se- • Check the camera video ca- become disconnected. lected channels / camera ble and connections. picture is not being displayed. • Disconnect and reconnect the cable at the system and at the camera.

  • Page 221: Technical Specifications

    Technical Specifications 23.1 System Operating System Linux (embedded) Pentaplex Simultaneous View, Record, Playback, Backup, and Remote Monitoring Number of Channels 4/8 Channels 23.2 Inputs/Outputs Video IN 4 ch: 4 PoE Video Input 8 ch: 8 PoE Video Input Video OUT VGA OUT HDMI Audio IN...

  • Page 222: Playback And Backup

    Client Software (PC/Mac) Email Notification Text with snapshot Instant Smart Phone & Tablet Support iPad®, iPhone®, Android™ DDNS Free FLIR DDNS System Configuration Full setup configuration over network Ports Programmable by user Network Protocol HTTP, IPv4/IPv6, TCP/IP, UPNP, RTSP, UDP, SMTP,...
  • Page 223 Technical Specifications Unit Weight (lbs / kg) 4 ch:: 1.1lbs / 0.5kg (without HDD) 8ch:: 1.5lbs / 0.7kg (without HDD) Unit Dimensions (W x H x D) 4 ch: 8.1” x 1.8” x 8.1” (205mm x 45mm x 205mm) 8ch: 10.6” x 1.8” x 8.1” (270mm x 45mm x 205mm) Operating Temperature 14°...

  • Page 224: Notices

    Notices This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid im- proper usage which may result in damage to the unit, electrical shock and fire hazard injury.
  • Page 226 last page Website www.lorextechnology.com Copyright © 2017, Lorex Corporation All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of Lorex Corporation and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners. Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation &...

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