Xerox VersaLink C405/N User Manual page 208

Troubleshooting
Symptom
Only one color is faded.
Color around the edge of
printing is incorrect.
Stray black dots or white areas
(dropouts).
• Vertical black or color streaks
or multiple colored streaks or
lines.
• Streaks in only one color.
208 Xerox VersaLink
®
User Guide
Probable Causes
Toner cartridge is empty or
damaged.
The color registration is
incorrect.
The paper is outside the
recommended specification
range.
There is debris on the rollers.
The toner cartridges are not
Xerox toner cartridges.
®
The toner cartridges are not
Xerox toner cartridges.
®
Debris in the printer is dragging
against the toner before it is
fused.
There is a problem with the
toner cartridge for that color.
C405 Color Multifunction Printer
®
Solutions
Check the condition of the toner cartridge
and replace it if necessary.
Adjust the color registration. For details,
see details, refer to Color Registration
page 172.
Replace the paper with a recommended size
and type, and confirm that your control
panel and print driver settings are correct.
For details, refer to Supported Paper
page 140.
Wipe the feed rollers with a clean damp cloth
to remove debris from the rollers.
Note: Do not touch the transfer roller or the
exposed end of the transfer belt. Fingerprints
can cause print-quality issues.
Ensure that the toner cartridges meet
specifications and replace them if necessary.
For details, refer to Consumables
page 176.
Ensure that the toner cartridges meet
specifications and replace them if necessary.
For details, refer to Consumables
page 176.
Remove any debris or paper scraps from the
paper path under the rear cover.
Check the toner cartridge for damage and
replace if necessary. For assistance, go to
the Xerox Support website at
®
www.xerox.com/office/VLC405support.
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