Samsung BD-DT7800 User Manual page 73

PROBLEM
AllShare connection between Samsung
SMART PVR and PC is unstable.
Recording
"Performance test failed." message appears,
and also Timer recording and Time Shift
function does not work.
Smart Hub
Most of the Smart Hub issue can be
Happened due to the slow internet
environment.
You can reset the Smart Hub configuration.
You may try reset when your Smart Hub is
not working correctly.
Repairs
If you contact us to repair your product, an administration fee may be charged if either:
1. An engineer is called out to your home at your request and there is no defect in the product.
2. You bring the unit to a repair centre and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any
work on your product.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com, or
contact Samsung Customer Care before seeking to repair your product.
• The IP address under the same subnetwork should be unique. If they are
not, IP interference can cause this phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
• Using lower quality USB storage device not supporting Recording function
can cause this kind of problem.
It is recommended to use USB HDD storage device.
• Recommended specification of USB HDD is at least 5400 rpm.
USB HDD of RAID type is not supported.
You can follow below steps.
• Execute 'Smart Hub'.
• Press 'D' button on the remote.
• Select 'Properties' on the 'Settings' PopUp screen.
• Select 'Chect the speed of your internet connection' on the 'Properties'
PopUp screen.
• Any speed lower than 1.5 Mbps can limit your enjoyment of Smart Hub
especially for the video streaming services.
You can follow below steps.
• Execute 'Smart Hub'.
• Press 'D' button on the remote
• Select 'Reset' on the 'Settings' PopUp menu.
SOLUTION
English
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