Figure 20 - Wan Ip Being Displayed After The Modem Successfully Connects To The Cellular Network - red lion BT-6821-AT-AC User Manual

12.2.3 Configuring the Connection Initiation
The modem must be configured to connect to the network.
To do this, open BlueVue Device Manager and navigate to WAN (WAN Settings), and then ensure that the following
settings are applied:
1) The Dial String is #777 for CDMA networks and *99***1# or *99# for GSM networks
2) The Connection Initiation is Always On (default setting for firmware 3.60 and later)
Click Submit to apply any changes. The modem should now connect to the cellular network. Refer to this section's
introduction for instructions on how to verify whether your modem is connected to the network or not.
12.2.4 Configuring the User Profile
If the modem's Signal LED turns on for a few seconds then turns off, this indicates that authentication on the cellular
network is failing. The modem's User Profile will need to be configured.
Navigate to WAN (WAN Settings). Enter the user name and password as provided by the cellular service provider.
12.2.5 Conclusion
As mentioned previously, when the modem is connected to the cellular network, BlueVue Device Manager's Modem
Diagnostic screen will display a valid WAN IP and the WAN LED will remain on and flashing to indicate activity of the
cellular interface.
Figure 20 – WAN IP being displayed after the modem successfully connects to the cellular network
If after going through all of the above troubleshooting steps, the modem still does not acquire a WAN IP, then it is very
likely that the account is not enabled by the cellular carrier. Contact the cellular service provider and ask them:
-
CDMA: to confirm that the phone number assigned matches the modem's ESN (electronic serial number) as
shown in DIAG (Modem Diagnostic), and that the account is ready to be used.