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Troubleshooting LR-5200 Receivers:
The receiver has no power.
Make sure the unit has either a fully charged battery or a Listen approved wall charging transformer is connected.
Make sure the Power button on the top of the unit has been pressed to turn the unit ON. If this does not work,
make sure the battery is installed properly and / or install a different battery.
There is no audio.
Make sure the volume control is turned up on the receiver to at least 25%. Check the Intelligent Earphone/Neck
Loop Lanyard to insure it's plugged all the way into the jacks on the top of the unit. Make sure the Ear Phone is
plugged into the Earphone/Neck Loop Lanyard. Check to insure the transmitter is broadcasting an audio source.
Verify the receiver is tuned to the same channel as the transmitter. If the RF signal is too weak, the receiver will
squelch and mute the audio source; move closer to the antenna or make sure the transmitter's output RF power
switch is set on "FULL" (LT-800).
The audio is distorted.
Check the receiver is on the correct channel and make sure your using the clearest channel possible. Verify the
audio on the transmitter is not turned up too loud; this will cause distortion. Insure the Intelligent Ear Phone/Neck
Loop Lanyard connectors are pushed all the way into the jacks on top of the unit. Check the Ear Phone to verify it
is plugged all the way into the Ear Phone/Neck Loop Lanyard. Review the SQ™ settings on your transmitter and
receivers to verify both are turned ON (or OFF, if some of your equipment is not SQ™ capable). Make sure the
receiver is not too close to the transmitting antenna. If the receiver can't get farther away from the antenna, turn
down the RF output power on the stationary (LT-800) transmitter.
I cannot pick up the signal on the receiver.
Check to make sure the receiver and the transmitter are on the same exact channel frequency. Also verify
the receiver is in broadcast range of the transmitter. Move the receiver closer to the transmitter.
I can pick up the signal on the receiver, but it sounds like it's not tuned in.
Check the transmitter and receiver and verify they are both on exactly the same channel number/letter.
Make sure you are using a clear channel that is free from noise and interference.
I'm using another brand of transmitter - how do I tell which channel to use?
Refer to Listen's Frequency Compatibility Table (page 20). Adjust either the transmitter or the receiver to a
common channel.
There is not sufficient range.
Inspect the transmitting antenna verify it is located as close as possible to the receiving area. Place the
antenna as high as possible and check to see it is free from obstacles. Check the squelch setting on the unit;
perhaps it is too sensitive.
When I change channels, only certain channels are accessible.
The unit is in auto mode or has been limited in manual mode or the unit has been programmed to basic mode
which only shows the wide band channels. The unit can be programmed for expanded mode which will show all
57 channels. This is programmed via the configuration software.
My battery is not charging.
Verify the clear plastic pull tab has been removed from the receiver battery door engaging the battery
connections. Make sure the battery is installed properly and that the unit is plugged into the charging device
correctly. Check the charging device to verify it is plugged in the proper power outlet and power is available
at the outlet. If this does not work, install a different battery.
I want to run the unit from a wall transformer.
Simply plug a Listen approved charging transformer (LA-421) into the Micro USB connector on the side of the
unit. A battery must be installed at all times even when operating the unit with a wall charging transformer.
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L R - 5 2 0 0 R E C E I V E R M A N U A L
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