Troubleshooting - SmartWitness KP1S Installation Manual

Troubleshooting

8.
The KP1S has a solid RED light on as well as solid GREEN and Blue
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Solid RED LED indicates the 2
o
camera connection.
The KP1S Blue light is solid but the Green light is blinking or off
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Check the "Link" LED on the modem.
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If Link LED is solid, check to make sure the SIM card is inserted properly
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If Link LED is OFF, check the USB connection of the cable and modem
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If Link LED is blinking and the KP1S Green LED is also blinking, it may be a camera

configuration issue or server issue. Please contact SmartWitness.
The 3G modem Link LED is solid on

The SIM card is not registering with the cellular network. Please verify the SIM is inserted correctly,
o
as seen on page 7.
If it looks to be inserted correctly, please remove and re-insert the SIM card and try again
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Power cycle the camera
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The KP1S RED LED is blinking

There is an SD card error/corruption. Please replace the SD card or contact SmartWitness
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3G Modem LED specification
"LINK" Status LED
Signal Strength LEDs
LED
camera channel is not receiving video signal. Please check the
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