Cleaning The Pad In The Cassette - Canon 9491B003 Online Manual

Cleaning the Pad in the Cassette

If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected.
Follow the procedure below to clean the pad in a cassette.
You need to prepare: cotton swab
1. Pull out the cassette 1 or cassette 2 from the printer, then remove all the paper.
2. Clean the pad (A) sideways with a moistened cotton swab.
Important
• After cleaning the smeared pad, dry it completely.
For an example of the cassette 1:
3. Reload the paper, then insert the cassette into the printer.
Note
• If a message is displayed on the screen after inserting the cassette into the printer, press the OK
button.
If the problem is not resolved, contact the service center.
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