Page 1: Online Manual
Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English...
Page 2: Table Of Contents
Troubleshooting Canon Inkjet Cloud Printing Center........
Page 3 Preparing to Use Print from E-mail........... . . 97 Timezone List.
Page 4 Checking the Ink Status from Your Computer..........154 Checking the Ink Status.
Page 5 Canon IJ Network Tool Menus........
Page 6 Canon IJ Printer Driver........
Page 7 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 331 Before Installing the Printer Driver.
Page 8 Problems with Printing........... 367 Printing Does Not Start.
Page 9 1314................417 In Other Cases.
Page 10 5205..............456 5206.
Page 11 7100..............490 7200.
Page 12: Read Me First
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
Page 13: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 14: Trademarks And Licenses
• Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
Page 15 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 16 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
Page 17 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Page 18: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
Page 19 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 20: Notes On Operation Explanations
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
Page 21: Useful Functions Available On The Machine
Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Use the Printer More Conveniently with Quick Toolbox Connection Methods Available on the Printer Notice for Web Service Printing Use MAXIFY Cloud Link Printing with Google Cloud Print...
Page 22: Connect Wirelessly With Ease In "Access Point Mode
Connect Wirelessly with Ease in "Access Point Mode" The printer supports "access point mode" in which you can connect to the printer wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...
Page 23: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note...
Page 24: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 25: Use The Printer More Conveniently With Quick Toolbox
Use the Printer More Conveniently with Quick Toolbox Quick Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Toolbox, they will be added to this menu. The Quick Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
Page 26: Connection Methods Available On The Printer
Connection Methods Available on the Printer The following connection methods are available on the printer. Wireless Connection With an access point Without an access point Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
Page 27: Usb Connection
• When the connection between a device and an access point is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the access point. Connection without Using an Access Point •...
Page 28: Connection Without Using An Access Point (Windows Xp)
Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Make sure that the screen below is displayed. If another screen is displayed, press the Setup button (A) on the printer. 2. Press the Setup button. 3.
Page 29 7. Select SSID, then press the OK button. 8. Check SSID information in the printer screen, then press the Back (C). You will use the SSID information in the subsequent steps. 9. Select Security protocol, then press the OK button. 10.
Page 30 13. Select the network name (SSID) you want to use, then click Connect. 14. Enter the Password (Network key), then click Connect. 15. When connection is complete, click Back until the screen below appears. Proceed with the setup.
Page 31: Restrictions
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Page 32 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
Page 33: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 34 When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
Page 35: Use Maxify Cloud Link
Use MAXIFY Cloud Link By using MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 36: Using Maxify Cloud Link From Your Smartphone, Tablet, Or Computer
Using MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a MAXIFY Cloud Link User...
Page 37: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 38: Requirements For Canon Inkjet Cloud Printing Center Operation
Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
Page 39 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Page 40: Preparations Before Using Canon Inkjet Cloud Printing Center
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
Page 41 Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important • Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly.
Page 42 2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered. Important • There are character restrictions for the e-mail address, as shown below. •...
Page 43: User Registration
Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
Page 44 3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~).
Page 45 Important • The User name entry field has the following character restrictions: • The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list.
Page 46 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 47: Printing Your Printer Registration Id
Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
Page 48: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 49: Description Of The Main Screen
About this service This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. Important • With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
Page 50 If you are using a smartphone or tablet Left context menu Printer name area Right context menu Display area Menu area (1) Left context menu When you select , the Mng. printer screen of the Manage users screen appears. For general users, the Select printer screen appears. Mng.
Page 51 From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, printers, and copy apps. • Check the printer information* The registered printer name is displayed.
Page 52 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
Page 53 • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user information screen. • Adding a user Select Add user. The user registration screen appears. •...
Page 54 This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
Page 55 (5) Menu area The following 4 menu buttons are displayed: • Apps* This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps.
Page 56 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 57: If You Are Using A Pc
: Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
Page 58 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
Page 59 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
Page 60 Set the Destination printer and the Source printer. Then select OK. (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings.
Page 61 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
Page 62 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected.
Page 63 (5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information.
Page 65: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 66 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
Page 67 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 68 6. A print job completion message appears, and printing starts To end the printing, select Apps and return to the Apps list screen. To continue printing, select Continue and repeat the procedure from step 3. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 69: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site 3.
Page 70 Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. 6. Enter the Password for the account you obtained beforehand, and select OK Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen. Adding a MAXIFY Cloud Link User...
Page 71: Adding A Maxify Cloud Link User
Adding a MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of users has been reached.
Page 72 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. 4. Access the URL reported in the e-mail 5. Read the terms displayed in the License agreement and Privacy statement screens. If you agree to the terms, select Agree.
Page 73 Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 7.
Page 74 • The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 8. Set Time zone and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 75 If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng. printer screen set the printer to Multiuser mode. Each user can then start an app and print documents. Troubleshooting Canon Inkjet Cloud Printing Center...
Page 76: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 77 If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.
Page 78: What Is A Security Code
• If you do not set a Security code, another user may use your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Page 79: Printing With Google Cloud Print
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
Page 80: Preparations For Printing With Google Cloud Print
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
Page 81 2. From the operation panel, select the Setup button. 3. Select Web service setup -> Connection setup -> GoogleCloudPrint -> Register w/ service Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed.
Page 82 3. Select Web service setup -> Connection setup -> GoogleCloudPrint -> Delete from service 4. When the confirmation screen to delete the printer is displayed, select Yes...
Page 83: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Page 84 • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...
Page 85: Printing From Airprint Compliant Device
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Page 86 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
Page 87: Paper Size
5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
Page 88: Deleting A Print Job
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job.
Page 89 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
Page 90: Checking Printer Information
You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and MAXIFY Printing Solutions. You can also use the convenient web services presented by Canon.
Page 91 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Page 92 Manual (Online) This function displays the Online Manual.
Page 93: How To Use Print From E-Mail
You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
Page 94 4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Smartphone, Tablet, or Computer 1.
Page 95 Use the Service With More Than One Person To allow multiple users to use this function, register users (other than the printer's owner) as members. 1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's login URL (https://pr.mp.c-ij.com/po) and logs in 2.
Page 96 If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c- ij.com/po). Note • For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and then try printing.
Page 97: Preparing To Use Print From E-Mail
Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.
Page 98 • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.com" Note • The e-mail address of the printer owner cannot be changed once the printer owner is registered. To change the e-mail address, delete the registration of the registered printer, and re-register the printer owner by using the new e-mail address.
Page 99 6. In the Confirm Owner Registration window, check the registration information, and select Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen. Check if an E-mail Has Been Sent to the E-mail Address You Entered A URL is notified to complete the registration to the e-mail address that for the registered printer's owner.
Page 100: Timezone List
Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
Page 101: Print Easily From A Smartphone Or Tablet With Maxify Printing Solutions
Print Easily from a Smartphone or Tablet with MAXIFY Printing Solutions Use MAXIFY Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. MAXIFY Printing Solutions can be downloaded from App Store and Google Play.
Page 102: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 103: Overview Of The Printer
Overview of the Printer Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Printer LCD and Operation Panel Loading Paper / Originals Loading Paper Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status from Your Computer Checking the Ink Status...
Page 104: Safety Guide
Safety Guide Safety Precautions Regulatory and Safety Information...
Page 105: Safety Precautions
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 106: Regulatory And Safety Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 107: Users In Canada
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 108: Environmental Information
If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
Page 109: Energy Star
® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. ® Products which meet the stringent requirements of the Energy Star programme for both environmental ®...
Page 110: Main Components And Basic Operations
Main Components and Basic Operations Main Components About the Power Supply of the Printer LCD and Operation Panel...
Page 111: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 112: Front View
Front View (1) operation panel Use to change the settings of the printer or to operate it. Operation Panel (2) front cover Open to replace an ink tank or remove jammed paper inside the printer. (3) paper output tray Pull out to support printed paper. It will then cover the cassette. Pull out for normal use. (4) cassette 1 Accepts all sizes of paper compatible with this printer (plain paper, photo paper, envelopes, etc.).
Page 113: Rear View
Rear View (1) rear cover Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) wired LAN connector Plug in the LAN cable to connect the printer to a LAN. (4) USB port Plug in the USB cable to connect the printer with a computer. Important •...
Page 114: Inside View
Inside View (1) ink tank eject lever Push up when removing an ink tank. (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing an Ink Tank.
Page 115: Operation Panel
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. (2) ON button Turns the power on or off. Turning the Printer On and Off (3) POWER lamp Lights after flashing when the power is turned on.
Page 116: About The Power Supply Of The Printer
About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 117: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Even if the LCD is off, if the POWER lamp is lit, the printer is on. Note • It takes about 10 seconds until you can operate the printer after you turn on its power. Wait until the standby screen is displayed on the LCD.
Page 118: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It takes about 10 seconds until you can operate the printer after you turn on its power. Wait until the standby screen is displayed on the LCD.
Page 119 Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This is the default setting. For details on the auto power off feature, see below. From the printer Turning on/off the Printer Automatically From the computer...
Page 120: Notice For The Power Plug/Power Cord
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
Page 121: Notice For Unplugging The Power Cord
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced.
Page 122: Lcd And Operation Panel
LCD and Operation Panel Pressing the Setup button (A) on the operation panel shows the Setup menu screen to select various functions or settings. Selecting a Menu or Setting Item On the menu screen or settings screen, use the button (B) to select an item or option, then press the OK button (C) to proceed with the procedure.
Page 123 Use the button (B) to change the setting, then press the OK button (C).
Page 124: Loading Paper
Loading Paper Loading Paper...
Page 125: Loading Paper
Loading Paper Paper Sources to Load Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
Page 126: Paper Sources To Load Paper
Paper Sources to Load Paper Page Sizes and Media Types compatible with the printer Paper can be loaded into two sources, the upper cassette 1 (A) and lower cassette 2 (B). In the upper cassette 1 (A), all sizes of paper compatible with this printer (plain paper, photo paper, envelopes, etc.) can be loaded.
Page 127 D: Lock position for stowing the cassette When not using this printer for long period of time or moving it, set it to the position D. The cassette will fit into the width of the printer. Paper cannot be loaded while in this position. E: Lock position for A4 or Letter-sized paper or smaller For A4 or Letter-sized paper or smaller, set it to the position E.
Page 128: Loading Plain Paper / Photo Paper
• In the cassette 1, you can load all sizes of paper compatible with this printer (plain paper, photo paper, envelopes, etc.). • In the cassette 2, you can load A4, Letter, and Legal-sized plain paper. • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
Page 129 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
Page 130 • To load 5" x 7" (13 x 18 cm) size paper or smaller, raise the tab (F) of the paper guide. (5" x 7" (13 x 18 cm) size paper or smaller can be loaded in the cassette 1 only.) •...
Page 131 Note • Do not load sheets of paper higher than the load limit mark (H). • Keep the paper stack height below the tabs (I) of the paper guides. 7. Insert the cassette into the printer. Push the cassette into the printer until it stops. After inserting the cassette into the printer, the paper information registration screen for the cassette is displayed on the LCD.
Page 132 8. Press the OK button. 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The asterisk " " will appear with the current page size and media type settings. Paper setting for Printing 10.
Page 133: Loading Envelopes
Loading Envelopes You can load envelopes in the cassette 1. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
Page 134 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the envelopes WITH THE PRINT SIDE FACING DOWN, and place them in the center of the cassette 1. The folded flap of the envelope will be faced up as shown in the figure below (C). C: Rear side D: Address side Up to 10 envelopes can be loaded at once.
Page 135 5. Align the paper guide (A) in front with the envelopes. 6. Slide the paper guide (B) on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note •...
Page 136 8. Press the OK button. 9. Use the button to select the size of the loaded envelopes in the cassette, then press the OK button. Note • The asterisk " " will appear with the current page size and media type settings. Paper setting for Printing 10.
Page 137 Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Page 138: Media Types You Can Use
Canon genuine paper, access our website. Note • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
Page 139: Paper Weight
• 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer. Notes on Storing Paper •...
Page 140: Paper Load Limit
Envelopes 10 envelopes N/A*2 Canon Genuine Papers Note • Feeding the following papers from the cassette 2 can damage the printer. Always load in the cassette • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Page 141 *4 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time.
Page 142: Media Types You Cannot Use
• Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 143: Printing Area
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
Page 144: Printing Area
Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Page 145: Other Sizes Than Letter, Legal, Envelopes
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
Page 146: Letter, Legal
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.80 inches (45.8 mm) B: 1.45 inches (36.8 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)
Page 147: Envelopes
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 6.69 inches (98.8 x 170.0 mm) Envelope Com 10 3.68 x 8.24 inches (93.5 x 209.3 mm) Recommended printing area Envelope DL A: 0.83 inch (21.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm) Envelope Com 10...
Page 148: Replacing An Ink Tank
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
Page 149: Replacing An Ink Tank
Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
Page 150 Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
Page 151 3. Remove the ink tank from the package. Important • Do not touch the contact (C) and joint (D) of the ink tank. 4. Insert a new ink tank aligning it with the installation guide (E) of the printer.
Page 152 Important • You cannot insert the ink tank in the wrong position. Check the label under the installation position, then install the ink tank in the correct position. 5. Push the ink tank until it snaps firmly into place. 6. Press the OK button to select [OK]Exit. If [OK]Next is displayed on the screen, it means there is another ink tank that can be replaced.
Page 153 After replacing the ink tanks, the printer starts mixing the ink automatically. Wait until the printer has stopped making operating noise. (This takes about 1 to 2 minutes.) Note • If the error message appears on the LCD, take appropriate action. A Message Is Displayed •...
Page 154: Checking The Ink Status From Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 155: Checking The Ink Status
Checking the Ink Status Checking the Ink Status with the LCD on the Printer You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
Page 156: Checking The Ink Status With The Lcd On The Printer
Checking the Ink Status with the LCD on the Printer You can check the ink status on the LCD. A symbol appears in the area (A) if there is any information about the remaining ink level. Example: Ink tank is running low. Prepare a new ink tank. Note •...
Page 157: Maintenance
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer...
Page 158: When Printing Becomes Faint Or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
Page 159: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Note • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Print the nozzle check pattern.
Page 160 When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head. Step From the printer Aligning the Print Head From the computer Aligning the Print Head Position from Your Computer...
Page 161: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the LCD.
Page 162: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. C: Number of sheets printed so far If there are missing lines in the pattern A: Cleaning the print head is required.
Page 163: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Note •...
Page 164: Cleaning The Print Head Deeply
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 165: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the LCD.
Page 166 Aligning the Print Head Position Manually from Your Computer...
Page 167: Performing Maintenance From A Computer
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
Page 168: Cleaning The Print Heads From Your Computer
The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Page 169 When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears.
Page 170: Use Your Computer To Print A Nozzle Check Pattern
Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
Page 171: Aligning The Print Head
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
Page 172: Aligning The Print Head Position From Your Computer
The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 1.
Page 173 Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Page 174: Aligning The Print Head Position Manually From Your Computer
Check the Align heads manually check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. 4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 5. Click the Print Head Alignment icon A message is displayed.
Page 175 Important • Do not open the front cover while printing is in progress. 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes, and click Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
Page 176 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
Page 177: Cleaning The Printer
Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning) Cleaning the Pad in the Cassette...
Page 178: Cleaning The Exterior Of The Printer
Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...
Page 179: Cleaning The Paper Feed Roller
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 180 If the problem is not resolved after cleaning the paper feed roller, contact the service center.
Page 181: Cleaning The Inside Of The Printer (Bottom Plate Cleaning)
Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 182 5. Extend the output tray extension, then open the paper output support. 6. Press the Setup button, use the button to select Maintenance, then press the OK button. LCD and Operation Panel 7. Use the button to select Bottom cleaning, then press the OK button. The paper cleans the inside of the printer as it feeds through the printer.
Page 183: Cleaning The Pad In The Cassette
Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab 1.
Page 184: Changing The Printer Settings
Changing the Printer Settings Changing Printer Settings from Your Computer Changing the Machine Settings on the LCD...
Page 185: Changing Printer Settings From Your Computer
Changing Printer Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 186 You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 187: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 188: Deleting Unnecessary Printing Profile
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.
Page 189: Managing The Printer Power
The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Page 190 Important • If you connect this printer to a network and use it, you can set Auto Power Off but the power will not be turned off automatically.
Page 191: Reducing The Printer Noise
The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Page 192 Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the paper source and the print quality settings.
Page 193: Changing The Printer Operation Mode
Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
Page 194 display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.
Page 195: Changing The Machine Settings On The Lcd
Changing the Machine Settings on the LCD Changing the Printer Settings on the LCD Output settings LAN settings Dev. user settings Firmware update Cassette settings Reset setting About Quiet setting Turning on/off the Printer Automatically Using the Printer with the Access Point Mode...
Page 196: Changing The Printer Settings On The Lcd
Changing the Printer Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent abrasion as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure that the printer is turned on.
Page 197 About Quiet setting...
Page 198: Output Settings
Output settings • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 199: Lan Settings
LAN settings • Change LAN Enables either wireless LAN, wired LAN, or access point mode. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting Wireless LAN setup from the Setup menu screen.
Page 200 Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows 8.1, Windows 8, Windows 7, and Windows Vista. Timeout setting Specifies the timeout length. ◦ Bonjour settings Setting items for LAN using Bonjour for Mac OS. Enab./disab.
Page 201: Dev. User Settings
• Device info sending Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon server.
Page 202: Firmware Update
Firmware update You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen. Note • Only Current version is available when LAN inactive is selected for Change LAN in LAN settings. • Install update Performs the firmware update of the printer.
Page 203: Cassette Settings
Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. In addition, you can allow the printer to switch the paper source automatically when a cassette runs out of paper.
Page 204: Reset Setting
Reset setting Reverts all settings you made to the printer back to the default. However, some data may not be changed, depending on the current usage state of your printer. • Web service setup Reverts the Web service settings back to the default. •...
Page 205: About Quiet Setting
About Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed.
Page 206: Turning On/Off The Printer Automatically
Turning on/off the Printer Automatically You can enable the printer to turn on/off automatically considering the environment Turning on the Printer Automatically Turning off the Printer Automatically Turning on the Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer. Make sure that the printer is turned on.
Page 207: Using The Printer With The Access Point Mode
Using the Printer with the Access Point Mode By using the printer as an access point in an environment that does not have wireless LAN router or access point, or by using the printer as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the printer to an external device such as a computer or a smartphone and print from them.
Page 208: How To Terminate The Access Point Mode
Note • If you select SSID or Security protocol using the button and press the OK button, you can confirm the current access point name (SSID) and the current security setting. Printing with the Access Point Mode Print with the access point mode following the procedure below. 1.
Page 209: Setting Of The Access Point Mode
Setting of the Access Point Mode The initial value of the access point mode is set as follows. SSID (access point name) XXXXXX-iB4000series * "XXXXXX" is the last six digits of MAC address of the printer. Security setting WPA2-PSK (AES) Password Serial number of the printer Note...
Page 210: Information About Network Connection
Information about Network Connection Useful Information about Network Connection...
Page 211: Useful Information About Network Connection
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
Page 212: Default Values Set At Factory (Network)
Enable/disable IPv6 Active Enable/disable WSD Active Timeout setting 1 minute Enab./disab. Bonjour Active Service name (Bonjour settings) Canon iB4000 series LPR setting Active DRX setting (Wireless LAN) Active DRX setting (Wired LAN) Active Default Values of the Access Point Mode...
Page 213: Connecting The Printer To The Computer Using A Usb Cable
Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below. The USB port is located on the rear of the printer.
Page 214: When Detecting The Printers Have The Same Name
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour.
Page 215: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, perform setup according to the instructions on our website.
Page 216: Printing Out Network Setting Information
Printing Out Network Setting Information You can print out the current network settings of the printer. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the printer is turned on. Load a sheet of A4 or Letter-sized plain paper. 3.
Page 217 IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *2 Selected IP Address (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPv6 Default Gateway *2 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length *2 Subnet Prefix Length IPsec *3 IPsec setting Active Security Protocol *3...
Page 218 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) DNS Server Getting DNS Server automatically Auto/Manual Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server Secondary server address XXX.XXX.XXX.XXX Proxy Server Proxy Server setting Enable/Disable Proxy Port Specifying Proxy Port 1 to 65535 Proxy Address...
Page 219: About Network Communication
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
Page 220: Changing And Confirming Network Settings
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
Page 221: Ij Network Tool
• Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 222: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
Page 223 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Page 224: Canon Ij Network Tool Menus
• If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
Page 225 Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note •...
Page 226: Changing The Settings In The Wireless Lan Sheet
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 227 Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. •...
Page 228 The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5.
Page 229 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).
Page 230: Changing The Wep Detailed Settings
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 231 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
Page 232: Changing The Wpa/Wpa2 Detailed Settings
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 233 • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).
Page 234: Changing The Settings In The Wired Lan Sheet
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
Page 235: Changing The Settings In The Admin Password Sheet
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed.
Page 236 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...
Page 237: Monitoring Wireless Network Status
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
Page 238 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.
Page 239: Initializing The Network Settings Of The Machine
Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
Page 240: Viewing The Modified Settings
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Page 241: Appendix For Network Communication
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
Page 242: Using The Card Slot Over A Network
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
Page 243 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
Page 244: About Technical Terms
About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
Page 245 • AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
Page 246 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
Page 247 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
Page 248 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
Page 249 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
Page 250 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Page 251: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 252: Tips For Ensuring Optimal Printing Quality
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer...
Page 253: Useful Information About Ink
Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Page 254: Key Points To Successful Printing
Key Points to Successful Printing Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
Page 255: Be Sure To Check Paper Settings Before Printing
Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
Page 256: Be Sure To Set Cassette Paper Information After Loading Paper
Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the printer after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this printer has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
Page 257: Canceling A Print Job
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the Stop button to cancel printing.
Page 258: Key To Enjoying Consistent Printing Quality
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying.
Page 259: Precautions For Safe Transport Of The Printer
Precautions for Safe Transport of the Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
Page 260 7. Use adhesive tape to secure all the covers on the printer to keep them from opening and to prevent the cassettes from falling out during transportation. Then pack the printer in the plastic bag. 8. Attach the protective material to the printer when packing the printer in the box.
Page 261: Legal Limitations On Use Of Your Product And Use Of Images
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money • Money orders •...
Page 262: Specifications
Specifications General Specifications Printing resolution (dpi) 600 (horizontal) x 1200 (vertical) Interface USB Port: Hi-Speed USB *1 LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Page 263: Network Specifications
Network Specifications Communication protocol TCP/IP Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 M/100 Mbps (auto switching) Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region.
Page 264 Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
Page 265: About The Administrator Password
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
Page 266: Printing
Printing Printing from a Computer Paper setting for Printing...
Page 267: Printing From A Computer
Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
Page 268: Printing With Application Software That You Are Using (Printer Driver)
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
Page 269: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 270 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
Page 271 7. Select the paper source Select Cassette (Auto Select), Cassette 1, or Cassette 2 that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 8.
Page 272 Important • The print quality settings that can be selected may differ depending on a printing profile. 9. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Important •...
Page 273 • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 274: Paper Settings On The Printer Driver And The Printer (Media Type)
Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Canon genuine papers (Business Letter Printing) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer High Resolution Paper <HR-101N> High Resolution Paper...
Page 275: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Cassette paper information registered on the printer US Letter...
Page 276: Various Printing Methods
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)
Page 277: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 278 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 279: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
Page 280: Scaling The Printing To Fit The Paper Size
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
Page 281 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 282: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
Page 283: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 284 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 285: Duplex Printing
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3.
Page 286 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time from Custom Settings in the Canon IJ Printer Utility. Note •...
Page 287: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...
Page 288: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a cassette 1 and a cassette 2. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 289 Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper setting for Printing."...
Page 290: Displaying The Print Results Before Printing
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.
Page 291: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 292 Printing." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 293: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance...
Page 294: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
Page 295: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
Page 296 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Page 297: Optimal Photo Printing Of Image Data
Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 298: Adjusting Colors With The Printer Driver
You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 299: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Page 300 Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 301: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 302: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 303: Related Topics
Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
Page 304: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
Page 305 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
Page 306: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 307 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 308: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 309 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
Page 310: Overview Of The Printer Driver
Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 311: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 312: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 313: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 314: Print Dialog
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 315 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order.
Page 316: Quality & Media
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
Page 317 Related Topics Switching the Paper Source to Match the Purpose Printing a Color Document in Monochrome...
Page 318: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
Page 319 Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right.
Page 320: Margin
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).
Page 321: Canon Ij Printer Utility
The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 322 Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 323: Opening The Canon Ij Printer Utility
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options &...
Page 324: Maintenance Of This Printer
Maintenance of this Printer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 325: Display The Printing Status Screen
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
Page 326 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Page 327: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2.
Page 328: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
Page 329: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 330: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 331: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
Page 332: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 333: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 334: Paper Setting For Printing
Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 335 When you start printing, a message is displayed. Confirm the message, then press the OK button. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Use cass.
Page 336: Troubleshooting
Troubleshooting The Printer Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer...
Page 337: Problems With Network Communication
Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network...
Page 338: Problems With The Printer While Using With Network
Problems with the Printer While Using with Network The Printer Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings...
Page 339: The Printer Stopped Working Suddenly
The Printer Stopped Working Suddenly Cannot Communicate with the Printer over the Wireless LAN Cannot Communicate with the Printer Using the Access Point Mode Cannot Communicate with the Printer over the Wired LAN Cannot Print from a Computer Connected to the Network Cannot Communicate with the Printer over the Wireless LAN Make sure that the printer is turned on.
Page 340 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 341 Make sure that there is no source of radio wave interference in your vicinity. Check7 If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible.
Page 342: Printing Speed Is Slow
Printing Speed Is Slow The printer may be printing out a large job issued from another computer. Check1 When using wireless LAN, make sure that the radio status is good and adjust Check2 the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the printer.
Page 343: Cannot Use The Printer On Replacing An Access Point Or Changing Its Settings
Cannot Use the Printer on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the printer again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Printer After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Printer After the Encryption Type Was...
Page 344 When Encryption Is Enabled, Cannot Communicate With the Printer After the Encryption Type Was Switched on the Access Point If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point matches that set to the printer. Cannot Communicate with the Printer After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point...
Page 345: Cannot Detect A Printer On A Network
Cannot Detect a Printer on a Network Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN The Printer Cannot Be Detected in the Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
Page 346: Cannot Detect The Printer When Setting Up Network Communication
Cannot Detect the Printer When Setting up Network Communication If the printer could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the printer. Cannot Detect the Printer during Wireless LAN Setup: Check 1 Cannot Detect the Printer during Wired LAN Setup: Check 1 Important •...
Page 347: Cannot Detect The Printer During Wireless Lan Setup: Check 1
Cannot Detect the Printer during Wireless LAN Setup: Check 1 Are the printer and network device (router, access point, etc.) turned on? Make sure that the printer is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the printer or the network device is turned off: Turn on the printer or the network device.
Page 348: Cannot Detect The Printer During Wireless Lan Setup: Check 2
Cannot Detect the Printer during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the printer enabled? Make sure that the icon is displayed on the LCD. If the icon is not displayed: The wireless LAN setting of the printer is disabled. Enable the wireless LAN setting of the printer. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
Page 349: Cannot Detect The Printer During Wireless Lan Setup: Check 3
Cannot Detect the Printer during Wireless LAN Setup: Check 3 Is the printer connected to the access point? By using the icon on the LCD, make sure that the printer is connected to the access point. If the icon is displayed: The printer may be placed far away from the access point.
Page 350: Cannot Detect The Printer During Wireless Lan Setup: Check 4
• When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
Page 351: Cannot Detect The Printer During Wireless Lan Setup: Check 5
Cannot Detect the Printer during Wireless LAN Setup: Check 5 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the printer are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
Page 352: Cannot Detect The Printer During Wired Lan Setup: Check 1
Cannot Detect the Printer during Wired LAN Setup: Check 1 Is the LAN cable connected, and are the printer and the router turned on? Make sure that the LAN cable is connected. Make sure that the printer is turned on. Confirming that the Power Is On Make sure that the router is turned on.
Page 353: Cannot Detect The Printer During Wired Lan Setup: Check 2
Cannot Detect the Printer during Wired LAN Setup: Check 2 Are the computer and the router configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
Page 354: Cannot Detect The Printer During Wired Lan Setup: Check 3
Cannot Detect the Printer during Wired LAN Setup: Check 3 Enable the wired LAN setting of the printer. Press the Setup button, then select Device settings and LAN settings in this order, then select Wired LAN active for Change LAN. icon is displayed on the LCD.
Page 355: The Printer Cannot Be Detected In The Wireless Lan
If not, perform setup according to the instructions on our website. When using IJ Network Tool, click Update to search for the printer again. Check5 Canon IJ Network Tool Screen Make sure that the network settings in the printer are identical with those of the Check6 access point.
Page 356 Make sure that the firewall of the security software is disabled. Check11 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 357: The Printer Cannot Be Detected In The Wired Lan
The Printer Cannot Be Detected in the Wired LAN Make sure that the printer is turned on. Check1 Is Change LAN in LAN settings under Device settings set to LAN inactive? Check2 LAN settings Make sure that the LAN cable is connected properly. Check3 Make sure that the printer is connected to the router with the LAN cable.
Page 358: Other Problems With Network
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer's Network Settings to Factory Default...
Page 359: Forgot An Access Point Name, Ssid, Or A Network Key
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
Page 360 • Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the printer via the access point. • When using WPA/WPA2 The authentication method, passphrase, and dynamic encryption type must match on the access point, the printer, and the computer. Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).
Page 361: The Message Is Displayed On The Computer Screen During Setup
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the printer to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the printer which has already been set up to use via a network.
Page 362 "You are connecting the printer to the non encrypted wireless network" Is Displayed Security is not configured on the access point. The printer can still be used, so continue the setup procedure to complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
Page 363: The Administrator Password Set To The Printer Was Forgotten
The Administrator Password Set to the Printer Was Forgotten Initialize the printer settings. Select All data, then the administrator password reverts to the default. Reset setting After initializing the printer settings, perform setup according to the instructions on our website.
Page 364: Checking Information About The Network
To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
Page 365 Click Ethernet, then see Ethernet ID to confirm the MAC address. Checking If the Computer and the Printer, or Computer and the Access Point Can Communicate To check that communication is available, perform the ping test. 1. Open the Utilities folder in the Applications folder. 2.
Page 366: How To Restore The Printer's Network Settings To Factory Default
How to Restore the Printer's Network Settings to Factory Default Important • Note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website.
Page 367: Problems With Printing
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Printing Stops Before It Is Completed...
Page 368: Printing Does Not Start
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the printer on. While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit.
Page 369: Restart Your Computer
Make sure that your printer's name is selected in the Print dialog. Check6 The printer will not print properly if you are using a printer driver for a different printer. Make sure that your printer's name is selected in Printer in the Print dialog. Note •...
Page 370: Paper Jams
Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. •...
Page 371: Paper Does Not Feed Properly/"No Paper" Error Occurs
Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. In addition, when you load paper with some paper remaining in the cassette, flip through the remaining paper and the newly loaded paper before loading.
Page 372 Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly. Confirm that the media type and the paper size settings correspond with the Check5 loaded paper. Clean the paper feed roller.
Page 373: Cannot Print Properly With Automatic Duplex Printing
Cannot Print Properly with Automatic Duplex Printing Is the setting for automatic duplex printing selected? Check1 Make sure that the Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure that the actual size of the paper is suitable for automatic duplex Check2 printing.
Page 374: Printing Stops Before It Is Completed
Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the printer has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the printer and the computer to process, the printer may appear to have stopped operating.
Page 375: Problems With Printing Quality
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
Page 376: Print Results Not Satisfactory
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
Page 377: Cannot Print To End Of Job
Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.
Page 378: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong...
Page 379 White Streaks Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Check the status of ink tanks. Replace the ink tank if the ink has run out. Check2 Replacing an Ink Tank Print the Nozzle Check Pattern and perform any necessary maintenance Check3 operations such as Print Head Cleaning.
Page 380: Lines Are Misaligned
Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 381: Printed Paper Curls Or Has Ink Blots
Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
Page 382: Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check2 Check to see if the paper you are printing on is suitable for your printing purpose.
Page 383 Changing the Printer Settings on the LCD • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 384 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the printer is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.
Page 385: Back Of The Paper Is Smudged
Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the printer. Check2 Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note •...
Page 386: Colors Are Uneven Or Streaked
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Page 387 If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Perform Print Head Alignment. Check3 Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position Manually from Your Computer.
Page 388: Ink Is Not Ejected
Ink Is Not Ejected Has the ink run out? Check1 Check the Support Code on the LCD and take the appropriate action to resolve the error. Support Code List Are the print head nozzles clogged? Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...
Page 389: Problems With The Printer
Problems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Print Head Holder Does Not Move to the Position for Replacing...
Page 390: The Printer Cannot Be Powered On
The Printer Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the printer, then turn it back on. Unplug the printer from the power supply, then plug the printer back in and turn Check3 the printer back on after leaving it for at least 2 minutes.
Page 391: The Printer Turns Off Unintentionally
The printer turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the printer to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
Page 392: Cannot Connect To Computer With A Usb Cable Properly
Cannot Connect to Computer with a USB Cable Properly Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed.
Page 393: Cannot Communicate With The Printer With Usb Connection
Cannot Communicate with the Printer with USB Connection Make sure that the printer is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
Page 394: Lcd Cannot Be Seen At All
LCD Cannot Be Seen At All • If the POWER lamp is off: The printer is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The LCD may be in the screen-saver mode. Press one of the buttons on the operation panel.
Page 395: An Unintended Language Is Displayed On The Lcd
An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1. Press the Setup button, then wait for about 5 seconds. 2. Press the button once, then press the OK button. 3.
Page 396: Print Head Holder Does Not Move To The Position For Replacing
Print Head Holder Does Not Move to the Position for Replacing Important • The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink tanks run out of ink, the print head holder does not move even though you open the front cover. Is the POWER lamp off? Check1 Check if the POWER lamp is lit.
Page 397: Problems With Installation/Downloading
Problems with Installation/Downloading Cannot Install the Printer Driver Uninstalling IJ Network Tool...
Page 398: Cannot Install The Printer Driver
Cannot Install the Printer Driver Download the driver from the support page of our website, then reinstall it.
Page 399: Uninstalling Ij Network Tool
• Even if IJ Network Tool is uninstalled, you can print over network. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.
Page 400: About Errors/Messages Displayed
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed...
Page 401: If An Error Occurs
If an Error Occurs When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the LCD. •...
Page 402: A Message Is Displayed
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to Support Code List.
Page 403 • To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.
Page 404 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.
Page 405: If You Cannot Resolve The Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the printer or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
Page 406: Support Code List
Support Code List The support code appears on the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
Page 407 7205 7300 • A000 to ZZZZ B202 B203 B204 B502 B503 B504 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
Page 408: Support Code List (When Paper Is Jammed)
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If the paper is jammed inside the front cover: 1300 • If the paper is jammed inside the rear cover: 1303 •...
Page 409 1300 Cause Paper is jammed inside the front cover. Action If the paper is jammed inside the front cover, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the printer.
Page 410 If the paper is rolled up, pull it out. 4. Pull the paper slowly not to tear it, then pull the paper out. 5. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the printer. Check the following and remove the piece of paper if it remains.
Page 411 6. Close the front cover. 7. Press the printer's OK button. If you turned off the printer, all print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.
Page 412 1303 Cause Paper is jammed inside the rear cover. Action If the paper is jammed inside the rear cover, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the printer.
Page 413 Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper.
Page 414 1313 Cause Paper is jammed inside the rear cover as the printer pulled in the printed paper. Action If the paper is jammed inside the rear cover as the printer pulled in the printed paper, remove the paper following the procedure below. Important •...
Page 415 4. Pull out the paper slowly. Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. •...
Page 416 Align the paper guides with the both edges of the paper when you load paper. If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center.
Page 417 1314 Cause Paper is jammed inside the rear cover when performing automatic duplex printing. Action If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the printer.
Page 418 Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper.
Page 419: In Other Cases
In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are the rear cover attached properly? Check2 Is the paper curled? Check3 Load the paper after correcting its curl.
Page 420 1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. Action Take the corresponding actions below. • Load paper in the cassette 1. • Align the paper guides with the both edges of the paper when you load paper in the cassette 1. After carrying out the above measures, press the OK button to dismiss the error.
Page 421 1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. Action Take the corresponding actions below. • Load paper in the cassette 2. • Align the paper guides with the both edges of the paper when you load paper in the cassette 2. After carrying out the above measures, press the OK button to dismiss the error.
Page 422 1200 Cause The front cover is open. Action Close the front cover and wait for a while. Do not close it while you are replacing an ink tank.
Page 423 1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the printer is correct. Pressing the OK button will eject the paper and restart printing from the front side of the next paper.
Page 424 If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 425 1600 Cause Ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
Page 426 1660 Cause The ink tank is not installed. Action Install the ink tank.
Page 427 Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 428 1700 Cause The ink absorber is almost full. Action Press the printer's OK button to continue printing. Contact the service center.
Page 429 1701 Cause The ink absorber is almost full. Action Press the printer's OK button to continue printing. Contact the service center.
Page 430 1754 Cause The ink tank is not installed properly. Action Open the front cover. Then push the ink tank. After installing the ink tank properly, close the front cover. If the problem is not resolved, contact the service center. Important •...
Page 431 1755 Cause The ink has run out. Action To maintain both machine and print quality, the machine cannot continue printing under the ink out condition. Cancel printing and replace the ink tank before printing again. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
Page 432 1872 Cause The cassette 1 is not inserted. Action Insert the cassette 1. Note • The cassette paper information registration screen is displayed after inserting the cassette 1. Register the cassette paper information according to the paper you loaded in the cassette 1. •...
Page 433 1873 Cause The cassette 2 is not inserted. Action Insert the cassette 2. Note • The cassette paper information registration screen is displayed after inserting the cassette 2. Register the cassette paper information according to the paper you loaded in the cassette 2. •...
Page 434 1874 Cause The cassette 1 and the cassette 2 are not inserted. Action Insert the both cassettes. Note • The cassette paper information registration screen is displayed after inserting the cassettes. Register the cassette paper information according to the paper you loaded in the cassette 1 and the cassette •...
Page 435 1890 Cause The protective material for the print head holder or the tape may remain attached to the holder. Action Open the front cover, then confirm that the protective material or the tape does not remain attached to the print head holder. If you find the protective material or the tape remains attached, remove it, then close the front cover.
Page 436 2111 Cause The paper settings for printing are different from the cassette paper information registered to the printer. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer...
Page 437 Replace the paper Select if you want to print after replacing the paper of the cassette 1. For example, when the paper setting for printing is B5 and the cassette paper information registered to the printer is A4, you load B5 sized paper in the cassette 1 before you start printing. The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette 1.
Page 438 2112 Cause The paper settings for printing are different from the cassette paper information registered to the printer. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer...
Page 439 Replace the paper Select if you want to print after replacing the paper of the cassette 2. For example, when the paper setting for printing is A4 and the cassette paper information registered to the printer is Legal, you load A4 sized paper in the cassette 2 before you start printing. The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette 2.
Page 440 2113 Cause The paper settings for printing are different from the cassette paper information registered to the printer. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer...
Page 441 For example, when the paper setting for printing is A4 and the cassette paper information registered to the printer is Legal, the printer starts printing with A4 on the paper loaded in the cassette 1 and the cassette 2. Replace the paper Select if you want to print after replacing the paper of the cassette 1 and the cassette 2.
Page 442 2121 Cause The paper settings of the cassette 1 is not complete. Action If the following screen is displayed, the paper settings of the cassette 1 is not complete. Press the printer's OK button to terminate the paper settings of thecassette.
Page 443 2122 Cause The paper settings of the cassette 2 is not complete. Action If the following screen is displayed, the paper settings of the cassette 2 is not complete. Press the printer's OK button to terminate the paper settings of thecassette.
Page 444 2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded in the cassette 1. • The paper output slot is exposed to strong light. Action Press the printer's OK button to dismiss the error, then take the actions described below.
Page 445 The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
Page 446 4103 Cause Cannot perform printing with the current print settings. Action Press the printer's Stop button to cancel printing. Then change the print settings and print again.
Page 447 4104 Cause The paper size or the media type that cannot be fed from the cassette 2 is specified. Action Press the printer's Stop button to cancel printing. Specify the paper size setting to A4, Letter, or Legal and specify the media type setting to Plain Paper. Then print again.
Page 448 5100 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 449 5102 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 450 5103 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 451 5104 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 452 5105 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 453 5200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 454 5203 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 455 5204 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 456 5205 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 457 5206 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 458 5207 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 459 5208 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 460 5209 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 461 5400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 462 5500 Cause Ink tank has not been properly recognized. Action Contact the service center.
Page 463 5501 Cause Ink tank has not been properly recognized. Action Contact the service center.
Page 464 5B00 Cause Printer error has occurred. Action Contact the service center.
Page 465 5B01 Cause Printer error has occurred. Action Contact the service center.
Page 466 5C01 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 467 6000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 468 6500 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 469 6502 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 470 6800 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 471 6801 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 472 6900 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 473 6901 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 474 6902 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 475 6910 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 476 6911 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 477 6920 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 478 6921 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 479 6930 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 480 6931 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 481 6932 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 482 6933 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 483 6940 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 484 6941 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 485 6942 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 486 6943 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 487 6944 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 488 6945 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 489 6946 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 490 7100 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 491 7200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 492 7201 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 493 7202 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 494 7203 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 495 7204 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 496 7205 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 497 7300 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 498 B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center.
Page 499 B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center.
Page 500 B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center.
Page 501 B502 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 502 B503 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 503 B504 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 504 C000 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.

Canon IB4000 series Online Manual

Quick Links

Online Manual

Troubleshooting

Related Manuals for Canon IB4000 series

Summary of Contents for Canon IB4000 series