Canon 9491B003 Online Manual page 534

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Cause
Paper is jammed inside the front cover.
Action
If the paper is jammed inside the front cover, remove the paper following the procedure below.
Note
• If you need to turn off the printer to remove jammed paper during printing, press the Stop button to
cancel print jobs before turning off the printer.
1. Open the front cover.
Important
• Do not touch the clear film (A) or the white belt (B).
If the paper or your hands touch these parts and blot or scratch them, the printer can be
damaged.
2. Make sure that the jammed paper is not under the print head holder.
If the jammed paper is under the print head holder, move the print head holder to the right edge or the
left edge whichever is easier to remove the paper.
When you move the print head holder, press either the right side or the left side of the print head
holder with your fingertips and slide the print head holder slowly to the right edge or the left edge.
3. Hold the jammed paper with your hands.
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