Canon 9491B003 Online Manual page 517

• If you are unable to proceed beyond the Printer Connection screen:
Note
• The printer is not detected. Check the connection. may be displayed depending on the
computer you use.
Make sure that the USB cable is securely plugged in to the printer and the
Check1
computer.
Follow the procedure below to connect the printer and the computer again.
Check2
1. Turn the printer off.
2. Unplug the USB cable from the printer and the computer, then connect it again.
3. Turn the printer on.
If you cannot resolve the problem, follow the procedure below to reinstall the
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printer driver.
1. Click Cancel.
2. Click Start Over on the Installation Failure screen.
3. Click Exit on the "MAXIFY XXX" screen (where "XXX" is your printer's name), then remove the CD-
ROM.
4. Turn the printer off.
5. Restart the computer.
6. Make sure that you have no application software running.
7. Insert the CD-ROM again, then install the printer driver.
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