Troubleshooting - LevelOne WNC-0302USB User Manual

4 Troubleshooting

This chapter provides solutions to problems usually encountered during the installation and
operation of the adapter.
1. For Windows 98SE computers, if the LevelOne Client Utility fails to load
after properly installation, click on the windows "Start" button on your
toolbar, select the "run" button, and enter
"C:\Windows\system\aegis2.exe" into the dialog box, then press enter, a
dialog box will pop up, please select "install" then press "enter".
2. For Windows XP or Windows XP SP1, please update your windows with
the following hotfix
us%3B822603&x=10&y=13
with Service Pack 2 (SP2), you do not need to apply this hotfix.
3. Before Uninstalling the LevelOne Client Utility and the Device Drivers,
please make sure the LevelOne Super-G USB dongle is unplugged from
the computer.
4. To Uninstall the LevelOne Client Utility, please double click on "setup"
on your driver installation CD, then select the uninstall option, then
press enter.
5. In the device manager, if "LevelOne WNC-0302USB Wireless Adapter
Firmware Downloader" shows up under USB Controllers, please right
click on the item and select "uninstall" to uninstall the device. It is
recommended that you uninstall the LevelOne Client Utility, reboot your
computer and reinstall the LevelOne Client Utility should this situation
ever occur.
6. In Windows ME, if you receive an error about IPHLPAPI.DLL, please
logoff your account, and re-login your account.
Frequently Asked Questions (FAQ)
1. What is the IEEE 802.11g standard?
802.11g is the new IEEE standard for high-speed wireless LAN communications that
provides for up to 54 Mbps data rate in the 2.4 GHz band. 802.11g is quickly becoming
the next mainstream wireless LAN technology for the home, office and public networks.
802.11g defines the use of the same OFDM modulation technique specified in IEEE
802.11a for the 5 GHz frequency band and applies it in the same 2.4 GHz frequency
band as IEEE 802.11b. The 802.11g standard requires backward compatibility with
802.11b.
http://support.microsoft.com/?scid=kb%3Ben-
if your copy of Windows XP has been updated
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