Intermec PB50 User Manual page 55

PB50 Mobile Label and Receipt Printer User's Guide
Printer Problems and Solutions (continued)
Problem
The printer is not
printing with an 802.11
wireless connection.
The printer is not
printing with a
Bluetooth connection.
When printing, the
printer is skipping
labels.
Printout is faded or
weak.
The battery charge is
not lasting as long as it
should.
Chapter 3 — Troubleshooting and Maintaining the PB50
Possible Solution
•
Verify that the wireless settings are correct. For
help, see "Setting Up 802.11 Radio
Communications" on page
•
Make sure the printer has an IP address.
•
Make sure the printer is connected to the
network.
•
Make sure the printer is in Ready mode.
•
Re-establish a Bluetooth connection with the
mobile computer or scanner. For help, see your
mobile computer user's manual or
Bluetooth Communications" on page
•
Make sure the mobile computer can print to a
known good printer.
•
Print a Bluetooth testprint page to make sure
that the mobile printer discovered your printer.
For help, see "Printing a Testprint" on
page 15.
•
Make sure the printer is in Ready mode.
Perform a testfeed:
•
In Fingerprint or ESC/P, press the Feed button
for more than 2 seconds.
•
In IPL, open and close the media door and then
press the Feed button.
•
Make sure the label gap sensor is clean. For
help, see "Cleaning the Printer" on page
•
Fingerprint users: adjust the media constant/
factor and contrast (-10% to +10%).
•
IPL users: adjust the media sensitivity setting (-
10 to +10).
•
ESC/P users: Adjust the darkness.
•
Check to see if the printhead needs cleaning.
For help, see "Cleaning the Printer" on
page 48.
•
Check the battery date. If the battery is a few
years old, the shortened life may be due to
normal aging.
•
Replace the battery.
28.
"Setting Up
27.
48.
45