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4. Press the Speaker button to turn off the
speakerphone
The Basics
Voice over IP (VoIP) phones are loaded with
features and there are usually several different
ways to perform the same task. This section starts
by teaching the basic methods that mimic those
of a traditional phone. Once you get the hang of it,
you can move on to the more advanced methods
and features described in later sections.
Using the "Soft Keys" below the
screen...
Familiarize yourself with the row of buttons located
directly below the screen and the associated label
above each one. These buttons are called "soft
keys" and their functions can change based on
what you're currently doing with your phone.
To make a call...
1. Pick up the Handset. You should hear a dial
tone. The phone will automatically use your
extension for the call.
If you wish to use a different extension,
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press the appropriate Line Appearance button
to the right of the screen
2. Dial the extension -or- "9" + the desired phone
number you wish to call
To end a call...
• Press the {EndCall} soft key
Optionally, you can just hang up the
C
handset -or- press the illuminated speaker
button if you're using the speakerphone
To answer a call...
1. Press the {Answer} soft key below the screen
2. Pick up the Handset
This will answer any ringing line that is
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visible on your phone. You can optionally just
pick up the handset, but this will only answer
calls directly to your extension.
To answer a call while you are on
the phone (call waiting)...
• Press the {Answer} soft key below the
screen and begin talking. The current call will
automatically be put on hold and the incoming
call will be answered.
If multiple lines are ringing at the same time,
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you can optionally press a line appearance
button to answer its associated incoming call.
The current call will automatically be put on
hold and the incoming call will be answered.
To put a call on hold...
• Press the {Hold} soft key below the screen
To pick up a call on hold...
1. Use the Scroll Up/Down buttons to select the
call you wish to pick up
2. Press the {Resume} soft key
If you are currently on a call, it will
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automatically put that call on hold and pick up
the selected call
To transfer a call...
1. Press the {Trnsfer} soft key
2. Dial the extension -or- "9" + the phone number
to which you want to transfer the call
3. Either hang up -or- wait to announce the call
and then hang up. When you hang up, the
call will be transferred. If the party that you
are transferring to is unavailable, the call will
transfer to their voice mail.
If you wish to return to the first call after
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starting a transfer, use the Scroll Up/Down
buttons to select the call, then press the
{Resume} soft key
To use the speakerphone...
1. If the handset is off-hook, press the Speaker
button then hang up the handset
If the handset is not off-hook, simply press
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the speaker button
2. Press the Speaker button again to hang up
the call
To access your phone's voice
mailbox...
1. Pick up the handset
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