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9.2 Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a period of twelve months from the
date of purchase, the product shall be free of defects in materials and workmanship under normal use.
During the warranty period, Digital Security Controls Ltd. shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for labor and materials. Any replacement and/
or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is
longer. The original owner must promptly notify Digital Security Controls Ltd. in writing that there is defect in
material or workmanship, such written notice to be received in all events prior to expiration of the warranty
period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United
States, with the exception that Digital Security Controls Ltd. shall not be responsible for any customs fees,
taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All
authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security
Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
•
damage incurred in shipping or handling;
•
damage caused by disaster such as fire, flood, wind, earthquake or lightning;
•
damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive voltage,
mechanical shock or water damage;
•
damage caused by unauthorized attachment, alterations, modifications or foreign objects;
•
damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls
Ltd.);
•
defects caused by failure to provide a suitable installation environment for the products;
•
damage caused by use of the products for purposes other than those for which it was designed;
•
damage from improper maintenance;
•
damage arising out of any other abuse, mishandling or improper application of the products.
Digital Security Controls Ltd.'s liability for failure to repair the product under this warranty after a reasonable
number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of
warranty. Under no circumstances shall Digital Security Controls Ltd. be liable for any special, incidental, or
consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any
other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any
associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services,
down time, purchaser's time, the claims of third parties, including customers, and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether
expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose)
And of all other obligations or liabilities on the part of Digital Security Controls Ltd. neither assumes nor
authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario,
Canada.
WARNING: Digital Security Controls Ltd. recommends that the entire system be completely tested on a
regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or
electrical disruption, it is possible for this product to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty products which are returned
to its factory according to the following conditions. Anyone returning goods to Digital Security Controls Ltd.
must first obtain an authorization number. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be repaired and returned. A
set fee which Digital Security Controls Ltd. has predetermined and which may be revised from time to time,
will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be repairable will be replaced by the nearest
equivalent product available at that time. The current market price of the replacement product will be
charged for each replacement unit.
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