Ducati MULTISTRADA V2 2022 Owner's Manual page 13

2. Exclusions
2.1 This warranty offered by Ducati is not applicable
to:
a) motorcycles used in sporting competitions of
●
any kind;
b) motorcycles used in rental service;
●
c) parts subject to wear and tear during normal
●
operation of the motorcycle (such as for
example: tyres, final drive, belts, flexible
controls, spark plugs, brake and clutch parts
subject to friction, the vehicle battery if not
properly maintained using the Ducati battery
maintainer);
d) defects deriving from oxidation or caused by
●
atmospheric agents extraordinary
environmental conditions or circumstances or
due to irregular or improper washing of the
motorcycle;
2.2 Without prejudice to the provisions of the
mandatory provisions for the protection of the
consumer relating to the legal warranty pursuant to
the national regulations transposing and
implementing European legislation in the countries
belonging to the European Union, the Customer
cannot exercise this conventional warranty for
12
damage/defects that are unrelated to the
production process such as, by way of example, any
damage/defect deriving from:
negligence in the execution of the Scheduled
●
Maintenance Plan specified by Ducati in article 5
below;
incorrect maintenance or repair operations
●
carried out by parties other than the Ducati
Authorised Dealers and/or Service Centres
assembly of spare parts or accessories whose
●
use is not approved by Ducati;
failure to comply with the prescriptions for the
●
use of the vehicle and its equipment as indicated
in the Owner's Manual;
modifications to the vehicle made by the
●
Customer and / or third parties without the
express approval of Ducati;
Customer's failure to adhere to any recall
●
campaigns planned by Ducati.
3. 3 Procedure for claiming the warranty
3.1. To activate this warranty and maintain its validity,
the Customer is required to:
a) report any motorcycle defects to one of the
●
Ducati Dealers and/or Authorised Service
Centres listed on the website www.ducati.com