Warranty Information; General Warranty Conditions - Ducati MULTISTRADA V2 2022 Owner's Manual

Warranty information

General warranty conditions

1. Warranty content
1.1 Ducati Motor Holding S.p.A. - A Sole partner
company- a Company of the Audi Group, with
headquarters in via Cavalieri Ducati no. 3, 40132,
Bologna, Italy (hereafter "Ducati") - guarantees
anywhere in the world where its official service
network is present (see "World Dealer Guide"
available at www.ducati.com) that all of its new
motorcycles, manufactured for road use, for a period
of twenty-four (24) months with no mileage/km
limitation from the delivery date of the motorcycle
to the first owner, shall be free of defects in
workmanship as ascertained and recognised by
Ducati.
1.2 In such cases, the Customer has the right to the
repair or replacement of defective parts, free of
charge.
1.3 The defective parts replaced under warranty
become the property of Ducati.
1.4 The new parts replaced under warranty or
repaired are covered by warranty for the remaining
outstanding warranty period of the motorcycle.
1.5 Also, through a specific insurance policy taken
out with ACI GLOBAL S.p.A, Ducati offers the
Customer additional roadside assistance services in
the Countries listed in the "Owner's manual",
according to the specific terms and procedures
reported therein, which are here fully referred to.
1.6 These general warranty conditions (hereinafter
the "Warranty Conditions") do not affect the
remedies for lack of conformity against the seller
that the consumers have at their disposal by law, free
of charge, in accordance with European regulations,
as implemented in Italy by Legislative Decree no.
206 of 6 September 2005, as amended (so-called
Consumer Code). In the event any one provision of
these Warranty Conditions should conflict with
mandatory law in force in the country of residence or
domicile of the "consumer" such provision shall be
treated as null and void.
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