Comdial DX-80 Manual page 32

DX-80 H
After the defined number of hold prompts have been played, the Voice Mail goes back to the
caller and offers the options to remain on hold, try another extension etc. This field allows
you to specify the number of hold prompts that should be played before the Voice Mail offers
these options to the caller.
As shipped, the Voice Mail has only one hold prompt recorded (system prompt #146).
Therefore, if you enter 3 in this field, a caller queued to a busy station hears this same prompt
three times before being offered the options again. If you record the second hold prompt
(#147), then the caller hears prompt # 146, #147, then #146 again before being offered the
options. You may record up to 100 different hold prompts, which are played in sequence.
(Remember: At the end of each hold prompt, the Voice Mail tries the extension again).
After the Voice Mail plays the highest number hold prompt recorded, it returns to the lowest
number after the next try. The default setting is 3.
Note: The time between tries to a busy extension is determined by the length of
each hold prompt recorded. The prompt supplied with the Voice Mail (#146)
is approximately 30 seconds.
RESTRICTED NUMBERS
When a mailbox owner calls in to change his/her call-transfer number, pager number, or
message notification number, you may want to prevent him/her from changing it to certain
numbers, such as long-distance numbers.
These fields allow you to define digit sequences that are to be blocked. The Voice Mail looks
at each of these Digits fields to determine if any of them match the number entered by the
mailbox owner. If the number entered by the caller begins with the digits specified in the
Digits field, the Voice Mail defines the number entered as a match.
For example, if you enter the digits 1900 in one of the Digits fields, the Voice Mail considers
1-900-555-1212, 1-900-123-4567, 1-900-111-2222 to be matches. Telephone number 1-901-
555-1212 would not be considered a match.
If you enter the digit 0 in one of the digits fields, the Voice Mail considers all numbers
beginning with 0 to be matches. This would include calls to the operator (0), calls to the long-
distance operator (00), international calls (011), and any operator-assisted call (0 followed by
telephone number).
D V M I
ARD RIVE OICE AIL
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NSTALLATION AND UPERVISOR
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