Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band
(2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and
5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and
Home Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
1. Do one of the following:
• Windows: Uninstall your product software.
• Mac: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic:
Related concepts
Uninstall Your Product Software
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or
need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and
password.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Select the
2. Select the
3. Select Router > Start Setup or Change Settings > Others > Disable Wi-Fi.
4. Select Yes to disable Wi-Fi.
Parent topic:
Related tasks
Accessing the Web Config Utility
Changing or Updating Network Connections
home icon, if necessary.
icon.
Changing or Updating Network Connections
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