Epson SureColor P800 User Manual

Epson SureColor P800 User Manual

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Summary of Contents for Epson SureColor P800

  • Page 1 ® ® Epson SureColor P800 User's Guide...
  • Page 3: Table Of Contents

    Changing the Power Off Timer Setting - Windows................. 19 Changing the Power Off Timer Setting - OS X................20 Epson Connect Solutions for Smartphones, Tablets, and More ............21 Using the Epson iPrint Mobile App ....................22 Using Epson Remote Print ......................22 Using AirPrint ............................
  • Page 4 Loading Roll Paper in the Product ....................55 Cutting and Removing Roll Paper ....................59 Cut Sheet Media Loading Capacity ....................61 Available Epson Papers ........................63 Borderless Paper Type Compatibility ....................71 Paper or Media Type Settings - Product Software................72 Selecting the Paper Settings for Each Source - Control Panel ............
  • Page 5 Paper Source Options - Windows ..................... 85 Using Layout Manager - Windows Only ..................87 Selecting Print Layout Options - Windows..................93 Reduce/Enlarge Options - Windows ..................94 Multi-Page Printing Options - Windows..................94 Double-sided Printing Options - Windows................. 95 Selecting Additional Settings - Windows ..................
  • Page 6 Checking Cartridge Status on the LCD Screen................126 Checking Cartridge Status with Windows ..................127 Checking Cartridge Status with OS X ..................129 Purchase Epson Ink Cartridges......................130 Ink Cartridge and Maintenance Box Part Numbers..............130 Removing and Installing Ink Cartridges.................... 131 Replacing the Maintenance Cartridge ....................
  • Page 7 Noise After Ink Installation ......................163 Software Installation Problems ....................163 Solving Network Problems ....................... 164 Product Cannot Connect to a Wireless Router or Access Point ..........164 Network Software Cannot Find Product on a Network..............165 Product Does Not Appear in OS X Printer Window..............166 Cannot Print Over a Network.......................
  • Page 8 Wireless Connection Safety Instructions ..................206 FCC Compliance Statement......................206 Trademarks ............................207 Copyright Notice..........................208 A Note Concerning Responsible Use of Copyrighted Materials........... 208 Default Delay Times for Power Management for Epson Products ..........208 Copyright Attribution ........................209...
  • Page 9: Surecolor P800 User's Guide

    SureColor P800 User's Guide Welcome to the SureColor P800 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 10: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 11: The Touch Screen

    power light home button power button back button The touch screen The up and down arrow buttons Parent topic: Using the Control Panel The Touch Screen Status icons Load Guide displays when no paper is loaded; Media Setup displays when paper is loaded Opens the ink cartridge menu Changes the black ink type Opens the networking menu...
  • Page 12: Status Icons

    Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the touch screen depending on the product's status. Icons Description Photo Black ink is selected. Matte Black ink is selected. Ink is low. Displays the status of the Ethernet connection. Wired or wireless network connection has been established.
  • Page 13: Adjusting Control Panel Position

    Icons Description Auto Sheet Feeder setting is selected (displays in Load Guide). Fine Art Media setting is selected (displays in Load Guide). Poster Board setting is selected (displays in Load Guide). Roll Paper setting is selected (displays in Load Guide). Thick Paper setting is set to On.
  • Page 14: Adjusting The Screen Brightness

    1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3. Select System Administration. 4. Select Common Settings. 5. Press the down arrow button and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen.
  • Page 15: Product Parts Locations

    You see a screen like this: 3. Select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Tap the left or right arrows to adjust the screen brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
  • Page 16: Product Parts - Front

    Product Parts - Front Paper support and extensions Edge guide Printer cover Ink cartridge cover Front cover Output tray and extension Front manual feed tray Maintenance cartridge cover Control panel...
  • Page 17: Product Parts - Back

    Print head Paper support edge guide Auto sheet feeder Parent topic: Product Parts Locations Product Parts - Back Rear paper support and extension Roll paper feed slot Vent USB port LAN port Status light Data light AC inlet...
  • Page 18: The Power Off And Sleep Timers

    Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
  • Page 19: Changing The Sleep Timer Setting From The Control Panel

    5. Select Power Off Timer. 6. Select the length of time after which you want the product to automatically turn off when it is not in use. Parent topic: The Power Off and Sleep Timers Changing the Sleep Timer Setting from the Control Panel You can use the product's control panel to change the time period before the product enters sleep mode.
  • Page 20: Changing The Power Off Timer Setting - Os X

    1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings. 2. Click the Utility tab and select Printer and Option Information. You see this window: 3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use.
  • Page 21: Epson Connect Solutions For Smartphones, Tablets, And More

    Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, and web pages from your home or office. You can use your smartphone, tablet, or computer. Epson offers these solutions to print from anywhere: Epson iPrint Mobile App and Epson Remote Print.
  • Page 22: Using The Epson Iprint Mobile App

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
  • Page 23: Using Airprint

    Loading Media Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing. See the link below.
  • Page 24: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
  • Page 25 Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. For more information on using Google Cloud Print, visit Epson Support. Parent topic: Using Google Cloud Print...
  • Page 26: Wi-Fi Or Wired Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 27: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 28 4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, press the down arrow button, select Disable Wi-Fi, and press the OK button. Then follow the instructions on changing to a wired network connection. 5.
  • Page 29: Wi-Fi Direct Mode Setup

    Changing a Wi-Fi Connection to a Wired Network Connection Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface...
  • Page 30: Enabling Wi-Fi Direct Mode

    Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices. When operating in this mode, your product displays an AP connection symbol on the LCD screen. Peer-to-peer mode The product communicates one-to-one with another Wi-Fi Direct capable device.
  • Page 31 You see a screen like this: 4. Scroll down and select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. Select Change Password and select Yes. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they are disconnected when you change the password.
  • Page 32 Note: Your password must be at least 8 and no more than 22 characters long. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. • Press to enter numbers and symbols. •...
  • Page 33: Wi-Fi Protected Setup (Wps)

    Parent topic: Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
  • Page 34: Printing A Network Status Sheet

    5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. Your product should now be connected to the network. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
  • Page 35: Changing Or Updating Network Connections

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 36: Changing A Wi-Fi Connection To A Wired Network Connection

    1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 37: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
  • Page 38: Loading Media

    Loading Fine Art Media Loading Posterboard and Thick Media Loading Roll Paper (Optional) Cut Sheet Media Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Product Software Selecting the Paper Settings for Each Source - Control Panel...
  • Page 39 2. Open the paper support and pull up the extensions. 3. Press the front cover to open it.
  • Page 40 4. Fully extend the output tray. 5. Insert paper, glossy or printable side up, short edge first, against the right side and beneath the tab.
  • Page 41 6. Press the button on the edge guide and slide it against the paper (but not too tightly). 7. When prompted by the product's LCD screen, select the size and type of the paper you loaded and select OK. Always follow these paper loading guidelines: •...
  • Page 42: Loading Fine Art Media

    Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Fine Art Media Loading Posterboard and Thick Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Fine Art Media Use the front manual feed tray and the rear paper support to load fine art media.
  • Page 43 6. Press the front cover to open it. 7. Press the center of the manual feed tray and release it to extend the tray.
  • Page 44 8. Insert a single sheet of fine art paper into the manual feed tray. Insert it short edge first with the printable side up. 9. Feed the paper up to the line on the tray. Make sure the paper is flush against the right side, then pull the paper back gently to align it against the edge of the manual feed tray.
  • Page 45 11. When you see a message on the screen, close the manual feed tray by pushing it in until it latches. 12. Fully extend the output tray. 13. If necessary, select the Paper Size and Paper Type, then select OK. 14.
  • Page 46: Loading Posterboard And Thick Media

    • Check the paper package for any additional loading instructions. Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Paper in the Sheet Feeder Loading Posterboard and Thick Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Posterboard and Thick Media Use the front manual feed tray to load media with a thickness of 0.047 to 0.059 inch (1.2 to 1.5 mm).
  • Page 47 5. Press the front cover to open it. 6. Press the center of the manual feed tray and release it to extend the tray.
  • Page 48 7. Insert a single sheet of posterboard or thick media into the manual feed tray. Insert it short edge first with the printable side up. Note: Never try to load media from the rear or you could damage your product. 8.
  • Page 49 10. When you see a message on the screen, close the manual feed tray by pushing it in until it latches. 11. Fully extend the output tray. 12. If necessary, select the Paper Size and Paper Type, then press OK. 13.
  • Page 50: Loading Roll Paper (Optional)

    Related tasks Loading Paper in the Sheet Feeder Loading Fine Art Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Roll Paper (Optional) You can load 13-inch to 17-inch (330 mm to 432 mm) wide roll paper for printing large or panoramic images, or multiple photos (with or without borders) using the optional roll paper unit.
  • Page 51 3. Tilt the roll paper unit and fit the hooks on the unit into the holes on the back of the printer. 4. Tighten the two screws at the base of the roll paper unit. Parent topic: Loading Roll Paper (Optional)
  • Page 52: Removing And Installing The Roll Media Adapter - 2-Inch Core

    Removing and Installing the Roll Media Adapter - 2-inch Core For roll canvas media with a 2-inch core, you need to remove the roll media adapter from the flange to match the core size of your roll canvas media. Note: Thin media (less than 250 gsm) is not supported for this core size. 1.
  • Page 53: Removing And Installing The Roll Media Adapter - 3-Inch Core

    Removing and Installing the Roll Media Adapter - 3-inch Core For roll paper with a 3-inch core, you need to install the roll media adapter onto the flange to match the core size of your roll paper. 1. Remove the black flange from the spindle. 2.
  • Page 54 1. Remove any tape and protective paper from the end of the roll. Make sure the paper is cut straight across to avoid paper feeding problems. Note: Avoid touching the surface of your paper. With canvas media that you have previously loaded, it’s a good idea to cut the edge straight each time you reload it.
  • Page 55: Loading Roll Paper In The Product

    4. Press the roll paper against the fixed flange until that there is no gap between the flange and the roll paper. 5. Insert the black flange onto the spindle and press in until there is no gap between the flange and the roll paper.
  • Page 56 1. Press the front cover to open it. Note: If the manual feed tray is open, push the center of the tray to close it. 2. Extend only the first section of output tray as shown.
  • Page 57 3. Open the rear support, but do not pull out the extension. 4. Load the roll paper and spindle into the roll paper unit with the gray flange on the left side.
  • Page 58 5. Feed the paper into the roll paper feeder until the leading edge touches the feeder. After about three seconds, the paper moves into the load position. Note: When loading canvas media, leave slack in the roll as it feeds and prints for the best results. If you have trouble feeding canvas media, check that the edge is straight and reload it, making sure to keep the roll slack.
  • Page 59: Cutting And Removing Roll Paper

    Cutting and Removing Roll Paper After printing on roll paper, use scissors as described here to cut your printout from the roll paper. 1. When printing is finished and you see this screen, select Cut to print a cut line and feed the paper. Note: If you select No Cut, you return to the main menu and your next print job will immediately follow the last.
  • Page 60 The paper feeds back through the printer. 4. Turn the flange to wind the roll paper back onto the roll. 5. Grasp both ends of the spindle and remove the roll paper and spindle from the roll paper unit.
  • Page 61: Cut Sheet Media Loading Capacity

    6. To remove the black flange from the spindle, hold the flange and press the edge of the spindle with your thumbs as shown. If it is difficult to remove, tap the tip of the spindle on the black flange side. 7.
  • Page 62 30 sheets 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), 8 × 10 inches Epson Ultra Premium Photo Paper Glossy (203 × 254 mm), Letter (8.5 × 11 inches [216 × 279 mm]), 11 × 14 inches (279 ×...
  • Page 63: Available Epson Papers

    You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: Paper/media availability varies by country.
  • Page 64 13 × 19 inches S042300 (330 × 483 mm) 17 × 22 inches S042301 (432 × 559 mm) Epson Velvet Fine Art Paper Letter (8.5 × 11 inches S041636 [216 × 279 mm]) 13 × 19 inches S041637 (330 × 483 mm) 17 ×...
  • Page 65 [210 × 297 mm]) Photo Quality Ink Jet Cards A6 (4.1 × 5.8 inches S041054 [105 × 148 mm]) Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S042175 Glossy [216 × 279 mm]) 8 × 10 inches (203 × 254 mm)
  • Page 66 13 × 19 inches S045590 (330 × 483 mm) 17 × 22 inches S045591 (432 × 559 mm) Epson Metallic Photo Paper Luster Letter (8.5 × 11 inches S045516 [216 × 279 mm]) 13 × 19 inches S045517 (330 × 483 mm) 17 ×...
  • Page 67 Paper Type Size Part number Sheet count Epson Premium Photo Paper Letter (8.5 × 11 inches S041286 Glossy [216 × 279 mm]) A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) 13 × 19 inches S041289 (330 × 483 mm) Letter (8.5 ×...
  • Page 68 Paper Type Size Part number Sheet count Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 Semi-gloss Letter (8.5 × 11 inches S041331 [216 × 279 mm]) 13 × 19 inches S041327 (330 × 483 mm) 8 ×...
  • Page 69 [216 × 279 mm]) Epson Standard Proofing Paper 13 × 19 inches S045115 (240) (330 × 483 mm) Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S041405 Luster [216 × 279 mm]) A3 (11.7 × 16.5 inches S041406 [297 ×...
  • Page 70 Paper Type Size Part number Sheet count Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) A3 (11.7 × 16.5 inches S041343 [297 × 420 mm]) 13 × 19 inches S041339 (330 × 483 mm) 13 ×...
  • Page 71: Borderless Paper Type Compatibility

    Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes. Borderless Paper Types • Epson Brochure & Flyer Paper Matte Double-sided • Epson Ultra Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte •...
  • Page 72: Paper Or Media Type Settings - Product Software

    Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Velvet Fine Art Paper Velvet Fine Art Paper Epson Metallic Photo Paper Glossy...
  • Page 73: Selecting The Paper Settings For Each Source - Control Panel

    For this paper Select this Paper Type or Media Type setting Epson UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper (240) UltraPremium Photo Paper Luster Proofing Paper White Semimatte Standard Proofing Paper Publication...
  • Page 74: Paper Or Media Type Settings - Control Panel

    Ultra Premium Matte Epson Premium Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Velvet Fine Art Paper Velvet Fine Art Epson Metallic Photo Paper Glossy Prem.
  • Page 75: Selecting The Default Paper Setup Display And Error Notice Settings

    Epson Exhibition Watercolor Paper Textured Watercolor Paper Epson Watercolor Paper Radiant White Epson UltraSmooth Fine Art Paper UltraSmooth Fine Art Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper (240) Prem. Semigloss Proofing Paper White Semimatte Standard Proofing Paper Publication...
  • Page 76 You see a screen like this: 3. Select System Administration. Enter the administrator password, if necessary. 4. Select Printer Settings. 5. Select Paper Source Settings. 6. Select Paper Setup Display. 7. Select one of these options: • Select On to display the media setup screen when paper is loaded. •...
  • Page 77 Parent topic: Loading Media...
  • Page 78: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 79 4. Select the Media Type setting that matches the paper you loaded. 5. If you are using non-Epson paper or media and you need to fine-tune its performance, click the Paper Config button and adjust paper configuration options as necessary.
  • Page 80 6. When using plain paper, select an Ink option: • To print using the previous print job's setting, select Last-Used. • Select the Photo Black Ink or Matte Black Ink setting according to the media type you are using. Note: To avoid changing black ink more often than necessary, you can set the default black ink type to the one you usually use.
  • Page 81: Paper Configuration Options - Windows

    Advanced Color Controls - Windows Paper Source Options - Windows Using Layout Manager - Windows Only Parent topic: Printing with Windows Related tasks Printing Your Document or Photo - Windows Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print. Color Density Adjusts the ink saturation level.
  • Page 82: Advanced B&W Photo Options - Windows

    Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head.
  • Page 83: Print Quality Options - Windows

    You can adjust the Mode setting to fine-tune the colors in your printout, or turn off color management in your printer software. EPSON Standard (sRGB) Increases the contrast in images. Click the Advanced button to use advanced color controls. Adobe RGB Matches image colors to the Adobe RGB color standard.
  • Page 84 Automatically adjusts colors based on the printer’s ICC profile and the selected Media Type setting, using the Image Color Matching system. Click the Advanced button to choose the input profile and other settings. Note: In most cases, you get better results by applying color management in your application, rather than in the printer driver.
  • Page 85: Advanced Color Controls - Windows

    Advanced Color Controls - Windows If you selected EPSON Standard (RGB) or Adobe RGB as the Mode setting, you can click the Advanced button to select detailed settings. The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
  • Page 86 Roll Paper Selects roll paper loaded in the optional roll paper unit for photos or panoramics up to 27 inches (68.6 cm) long. Click Roll Paper Option and select Print Page Frame to print a cutting guideline around each photo. Roll Paper (Banner) Selects roll paper loaded in the optional roll paper unit for photos or banners over 27 inches (68.6 cm) long.
  • Page 87: Using Layout Manager - Windows Only

    Using Layout Manager - Windows Only Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing.
  • Page 88 You can also place the same print data multiple times as shown here.
  • Page 89 You can place print data in different sizes and orientations to maximize media usage, as shown here.
  • Page 90 You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
  • Page 91 3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the size of the document in the application. Note: You select the size of the paper you are printing on in a later step. 4.
  • Page 92 6. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use the tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for more details.
  • Page 93: Selecting Print Layout Options - Windows

    Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox.
  • Page 94: Reduce/Enlarge Options - Windows

    • To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. •...
  • Page 95: Double-Sided Printing Options - Windows

    N-up Prints 2 (2-up) or 4 (4-up) pages on one sheet of paper. Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Double-sided Printing Options - Windows...
  • Page 96 • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if printouts appear grainy or out of focus. • Epson Status Monitor 3 to check the printer's status.
  • Page 97: Printing Your Document Or Photo - Windows

    • Export or Import to save the print settings to a file or import them from a file. This is useful when you want to select the same print settings on multiple computers. • Driver Update to check the Epson website for any available printer software updates and install them automatically.
  • Page 98 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
  • Page 99: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Saving, Sharing, and Customizing the Printer Settings...
  • Page 100: Saving And Sharing Print Settings - Windows

    Saving and Sharing Print Settings - Windows You can save your print settings so you can use them for future print jobs. 1. Select the print settings you want to save. 2. Click Save/Del at the top of the Main or Page Layout tab in your printer software. You see a window like this: 3.
  • Page 101: Saving And Sharing Media Settings - Windows

    • To import a group of settings, click Save/Del, click Import, select the file you want to use, and click Open. Then use the settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - Windows Printing Your Document or Photo - Windows Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for...
  • Page 102: Editing Print Setting Displays - Windows

    3. Verify that your settings are correct, enter a name for the media settings in the Name field, and click Save. Note: If you need to delete a group of settings you have created, select the name of the settings from the list and click Delete.
  • Page 103 You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box. • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. •...
  • Page 104: Selecting Default Print Settings - Windows

    • To hide a group, drag and drop it to Not Display. Note: If you delete a group, the group folder is deleted but the items within the folder remain. 5. Click Save. Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 105 You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 106: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window. 3.
  • Page 107: Changing Automatic Update Options

    4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
  • Page 108: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 109 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.
  • Page 110 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 111 6. Select the size of the paper you loaded as the Paper Size setting. • To print a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also create a custom paper size, but the highest available Quality setting is limited to Normal.
  • Page 112 Note: In certain programs, you may need to select Advanced before you can select Print Settings. For more information about print settings, click the ? button. You see these settings: 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.
  • Page 113: Advanced Color Settings - Os X

    12. Click Color Mode and select Manual Settings. 13. Select one of the following as the Color Mode setting: • EPSON Standard (sRGB): Increases the contrast in images. Click the Advanced Color Settings tab to use advanced color controls. • Adobe RGB: Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB.
  • Page 114 You can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. • Advanced B&W Photo...
  • Page 115 You can select any of the available options. Color Toning Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets affect the target found in the tone color circle.
  • Page 116: Output Resolution Settings - Os X

    Highlight Tonality Controls tonality only in the highlight areas of your image. Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Tone Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you may see better results if you choose Dark.
  • Page 117: Selecting Roll Paper Settings - Os X

    Mirror Image Flips the printed image left to right. Parent topic: Selecting Basic Print Settings - OS X Selecting Roll Paper Settings - OS X To print on roll paper, you select the roll paper size and roll paper options from the Printer Settings menu.
  • Page 118 You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your Paper Size. 9. Select the following settings as necessary: • Click Auto Rotate and select the roll paper width to fit the images to the paper. •...
  • Page 119: Selecting Paper Configuration Settings - Os X

    Selecting Paper Configuration Settings - OS X If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media Control from the pop-up menu. Select the available options as necessary. Advanced Media Control Options - OS X...
  • Page 120: Selecting Print Layout Options - Os X

    Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head. Paper Thickness Lets you select the thickness of your paper or media. Platen Gap Adjusts the distance from the paper to the print head. (Use a wider setting if you are seeing edge marks or scuffs on your prints.) Parent topic: Selecting Paper Configuration Settings - OS X...
  • Page 121: Managing Color - Os X

    Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic:...
  • Page 122: Sizing Printed Images - Os X

    Sizing Printed Images - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, select the Collate pages checkbox. •...
  • Page 123: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options tab. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
  • Page 124: Printing Your Document Or Photo - Os X

    Printing Your Document or Photo - OS X Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status.
  • Page 125 You see the print status window: 2. Select the following options as necessary: OS X 10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold"...
  • Page 126: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 127: Checking Cartridge Status With Windows

    2. Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
  • Page 128 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status...
  • Page 129: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...
  • Page 130: Purchase Epson Ink Cartridges

    You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
  • Page 131: Removing And Installing Ink Cartridges

    Light Light Black T8509 Maintenance box part number: T582000 Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
  • Page 132 The ink cartridge cover lock releases. 5. Open the ink cartridge cover. Note: Do not try to open the ink cartridge cover until the lock is released. 6. Press the lever on the ink cartridge you want to replace. The ink cartridge pops up slightly.
  • Page 133 7. Pull out the ink cartridge. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 134 Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the cartridge. 9. Insert the new cartridge into the slot and push it in until it clicks into place. 10. Close the ink cartridge cover. Wait for your product to check the ink cartridges and charge the ink delivery system, if necessary.
  • Page 135: Replacing The Maintenance Cartridge

    Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area.
  • Page 136 3. Remove the new maintenance cartridge from the package. Caution: Do not touch the area shown here or you may damage the product. 4. Push up slightly on the maintenance cartridge and carefully slide it out of the product without tilting it.
  • Page 137 5. Place the used maintenance cartridge in the bag supplied with the new cartridge and seal the bag. 6. Insert the new maintenance cartridge in the slot. 7. Close the maintenance cartridge cover. Parent topic: Replacing Ink Cartridges...
  • Page 138: Switch Black Ink Type

    • Epson Velvet Fine Art Paper • Epson Exhibition Watercolor Paper Textured • Epson Watercolor Paper Radiant White • Epson UltraSmooth Fine Art Paper 325 gsm • Epson Exhibition Canvas Matte • Epson Exhibition Canvas Natural Matte • Epson Photo Quality Self-adhesive Sheets •...
  • Page 139: Switching The Black Ink Type

    Photo Black Ink Media Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Exhibition Canvas Gloss •...
  • Page 140: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance...
  • Page 141 You see this screen: 3. Select Maintenance. 4. Select Print Head Nozzle Check. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
  • Page 142: Checking The Nozzles Using A Computer Utility

    8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
  • Page 143 You see a window like this: 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
  • Page 144: Print Head Cleaning

    6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
  • Page 145 You see this screen: 3. Select Maintenance. 4. Select Print Head Cleaning. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Head Cleaning. 7. Select Print. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it.
  • Page 146: Cleaning The Print Head Using A Computer Utility

    9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 10.
  • Page 147 3. Select Head Cleaning. You see a window like this: 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5.
  • Page 148: Print Head Alignment

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours.
  • Page 149: Aligning The Print Head Using The Product Control Panel

    Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Press the home button, if necessary. 2. Press the setup button. You see this screen: 3. Select Maintenance. 4.
  • Page 150: Aligning The Print Head Using A Computer Utility

    Related tasks Loading Paper in the Sheet Feeder Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the sheet feeder. 2.
  • Page 151 4. Click Next then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set.
  • Page 152: Cleaning The Paper Guide

    6. When you are done, click Finish. Parent topic: Print Head Alignment Related tasks Loading Paper in the Sheet Feeder Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1.
  • Page 153 Related tasks Loading Paper in the Sheet Feeder...
  • Page 154: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 155: Transporting Your Product

    Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...
  • Page 156 9. Attach the transportation lock that comes with your product to the bottom of the front manual feed tray and secure it with tape.
  • Page 157 10. Close the front cover and secure it with tape. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. 12.
  • Page 158: Solving Problems

    Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at (U.S. downloads Canadian downloads).
  • Page 159: Product Status Messages

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens...
  • Page 160: Running A Product Check

    If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related references Paper Jam Problems in the Sheet Feeder...
  • Page 161 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions available. If they do not work, contact Epson. Parent topic:...
  • Page 162: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.
  • Page 163: Noise After Ink Installation

    5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. • Turn off the product, then make sure the ink cartridges are inserted completely and the ink cartridge cover is closed completely.
  • Page 164: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 165: Network Software Cannot Find Product On A Network

    obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually.
  • Page 166: Product Does Not Appear In Os X Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 167: Cannot Print Over A Network

    Related topics Wi-Fi or Wired Networking Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. •...
  • Page 168: Solving Paper Problems

    Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear on the LCD, make sure your product software was installed correctly.
  • Page 169 • If you are printing on roll paper or with the sheet feeder, make sure the manual feed tray is not extended. Extend it only to load fine art paper or posterboard. Once the media is fed into the product and you see a message on the LCD screen, close the manual feed tray.
  • Page 170: Paper Jam Problems In The Sheet Feeder

    Paper Jam Problems in the Sheet Feeder If paper has jammed in the sheet feeder, try this solution: 1. Carefully remove any paper jammed in the sheet feeder or the front output area.
  • Page 171: Paper Jam Problems In The Front Manual Feed Tray

    3. Close the printer cover and select Resume. 4. If an error is still displayed, turn off the product, then turn it back on. 5. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems...
  • Page 172 4. Close the printer cover and select Resume. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems...
  • Page 173: Paper Jam Problems - Thick Media

    Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper Paper Jam Problems - Thick Media If posterboard or other thick media has jammed inside the product, try these solutions: 1.
  • Page 174: Paper Jam Problems - Roll Paper

    4. Close the printer cover and select Resume. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems...
  • Page 175 5. Close the printer cover and select Resume. 6. If an error is still displayed, turn off the product, then turn it back on. 7. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems...
  • Page 176: Paper Ejection Problems

    Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product control panel, then select Eject or Cut/Eject (roll paper) to eject the paper.
  • Page 177: Nothing Prints

    Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. •...
  • Page 178: Product Icon Does Not Appear In Windows Taskbar

    If necessary, increase your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver.
  • Page 179: Solving Page Layout And Content Problems

    • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
  • Page 180: Inverted Image

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
  • Page 181: Blank Pages Print

    Selecting Additional Settings - Windows Selecting Basic Print Settings - OS X Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
  • Page 182: Border Appears On Borderless Prints

    Related topics Loading Media Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: For custom paper sizes, make sure you select a supported borderless page width. •...
  • Page 183: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
  • Page 184: Solving Print Quality Problems

    Related topics Loading Media Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
  • Page 185: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 186: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Double-sided Printing Options - Windows Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Print Layout Options - Windows Selecting Additional Settings - Windows...
  • Page 187: Grainy Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Product Software Paper or Media Type Settings - Control Panel Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Cleaning the Paper Guide Removing and Installing Ink Cartridges Related topics...
  • Page 188: Incorrect Colors

    Try using the color management options in your printer software. • Try turning off the PhotoEnhance setting in Windows. • Try adjusting the Gamma setting. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
  • Page 189: Uninstall Your Product Software

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
  • Page 190: Uninstalling Product Software - Os X

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it.
  • Page 191: Where To Get Help

    Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...
  • Page 192: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...
  • Page 193: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 194: Printable Area Specifications

    Cut sheets - thick paper Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 ×...
  • Page 195 Cut sheets - normal printing Top and side margins: 0.12 inch (3 mm) minimum Top/reduced print quality area: 1.30 inches (33 mm) minimum Bottom/reduced print quality area: 1.49 inches (38 mm) minimum Note: Poster board margins are 0.79 inch (20 mm) for sizes smaller than 13 × 19 inches (330 ×...
  • Page 196 Cut sheets - borderless printing Side/reduced print quality area: 0.12 inch (3 mm) minimum Top/reduced print quality area: 1.42 inches (36 mm) minimum Bottom/reduced print quality area: 1.61 inches (41 mm) minimum Note: You cannot print borderless on poster board.
  • Page 197 Roll paper - normal printing Side margins: 0.12 inch (3 mm) minimum Top margin: 1.97 inches (50 mm) minimum Bottom margin: 0.75 inch (19 mm) minimum...
  • Page 198: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
  • Page 199: Dimension Specifications

    Color Black cartridge: Photo Black, Matte Black, Light Black, and Light Light Black inks Color cartridge: Yellow, Cyan, Light Cyan, Vivid Magenta, and Vivid Light Magenta inks Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C)
  • Page 200: Electrical Specifications

    Electrical Specifications Power supply rating 100 to 120 V 220 to 240 V Input voltage range 100 to 120 V model: 90 to 132 V 220 to 240 V model: 198 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 100 to 120 V model: 0.6 A...
  • Page 201: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage before unpacking: –4 to 140 °F (–20 to 60 °C) Within 120 hours at 140 °F (60 °C); within a month at 104 °F (40 °C) Storage after unpacking: –4 to 104 °F (–20 to 40 °C) Within a month at 104 °F (40 °C) Humidity...
  • Page 202: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 203: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...
  • Page 204 • Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.
  • Page 205: Ink Cartridge Safety Instructions

    • When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak from the cartridges. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. •...
  • Page 206: Lcd Screen Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
  • Page 207: Trademarks

    Wi-Fi Direct is a registered trademark of Wi-Fi Alliance General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices...
  • Page 208: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 209: Copyright Attribution

    Parent topic: Copyright Notice Copyright Attribution © 2015 Epson America, Inc. 6/15 CPD-43251 Parent topic: Copyright Notice...

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