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mControl
6. Checklist for troubleshooting
When switching on, the LED flashes red.
Possible cause: The mControl is in update mode. à Remove the jumper from the pin strip
(or another type of bridging). See also section 5.1.
When switching on, the LED lights up both orange (mixture of red and green).
Possible cause: The mControl is not connected to the EasyNet. à Check the connection to
the EasyNet.
In standard operation, the LED flashes red.
Possible cause: The EasyControl central unit has received a short-circuit message.
à Eliminate the short-circuit.
Technical Hotline
If you have any questions about the use of the circuit, our technical hotline will help you
(telephone number and e-mail address on the last page).
Repairs
You can send us a defective circuit for repair (address on the last page). In the event of a
warranty or guarantee claim, the repair is free of charge for you. As proof of any warranty or
guarantee claim, please enclose the proof of purchase with your return.
If there is no warranty or guarantee claim, we are entitled to charge you the costs of the
repair and the costs of the return shipment. We charge a maximum of 50% of the new price
for the repair according to our valid price list. We reserve the right to refuse the repair if it is
technically impossible or uneconomical.
Please do not send us repair shipments freight collect. In the event of a warranty or
guarantee claim, we will reimburse you for the regular shipping costs.
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