Qsan XCubeSAN 3300 Hardware Manual
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Qsan XCubeSAN 3300 Hardware Manual

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XCubeSAN 3300
Hardware Manual
June 2022

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Summary of Contents for Qsan XCubeSAN 3300

  • Page 1 XCubeSAN 3300 Hardware Manual June 2022...
  • Page 2 NNOUNCEMENT Copyright © Copyright 2022 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

  • Page 3: Table Of Contents

    Cache-to-Flash Memory Protection ................17 2.6. (Optional) Host Cards ....................21 Installing the System Hardware..................29 3.1. Basic System Installation ....................29 3.2. (Optional) Connecting a UPS ..................29 Announcement Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 4: Announcement

    (Optional) Installing Memory Modules ................ 30 Support and Other Resources ..................33 4.1. Getting Technical Support .................... 33 4.2. Documentation Feedback..................... 34 Appendix ..........................35 End-User License Agreement (EULA) ..................35 Announcement Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 5 Figure 2-20 4-port 10GbE iSCSI Host Card (SFP+) LEDs ..............27 Figure 2-21 2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs ............28 Figure 3-1 Memory Module Slot Number ..................31 Announcement Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 6 Table 2-19 Descriptions of the 4-port 10GbE iSCSI Host Card (SFP+) LEDs ........27 Table 2-20 Descriptions of the 2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs ......28 Table 3-1 Optional Memory Module Installation Sequence ............31 Announcement Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 7: Notices

    Information contained in this document has been reviewed for accuracy. But it could include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation.

  • Page 8: Regulatory Statements

    Standards and Specifications listed below. Technical Standard: EMC DIRECTIVE 2014/30/EU (EN55032 / EN55035) UL Statement Rack Mount Instructions - The following or similar rack-mount instructions are included with the installation instructions: Regulatory Statements Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 9  Recommended operation temperature: 0 ~ 35℃ (31.99 ~ 95°F); operation rating (100-127 Vac, 50-60Hz, 10.0A; 200-240 Vac, 50-60Hz, 5.0A) Regulatory Statements Official viii Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 10 Las baterias pueden explotar si no se manipulan de forma apropiada. No desmonte ni tire las baterias al fuego. Siga las normativas locales al desechar las baterias agotadas. 警告: (Simplified Chinese) 电池如果更换不正确会有爆炸的危险，请依制造商说明处理用过之电 池。 警告: (Traditional Chinese) 電池如果更換不正確會有爆炸的危險，請依製造商說明處理用過之電 池。 Regulatory Statements Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 11 The system may have one or more power supply unit (PSU) cords. To avoid serious injuries, it is recommended that all PSU power cords must be disconnected by trained service technicians before installing or replacing system components. Regulatory Statements Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 12  Battery Backup Module or super capacitor module (applies for cache-to- flash module): 1-year limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official web site: https://www.qsan.com/warranty Regulatory Statements Official Document ©...

  • Page 13: Preface

    REFACE About This Manual This manual provides technical guidance for designing and implementing QSAN XCubeSAN series hybrid flash array system, and it is intended for use by system administrators, SAN designers, storage consultants, or anyone who has purchased these products and is familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols.

  • Page 14: Technical Support

    XCubeSAN 3300 Hardware Manual Technical Support Do you have any questions or need help trouble-shooting a problem? Please contact QSAN Support, we will reply to you as soon as possible.  Via the Web: https://www.qsan.com/technical_support  Via Telephone: +886-2-77206355 ...

  • Page 15: Conventions

    Indicates that you have a choice between two or more options | vertical bar or arguments. / Slash Indicates all options or arguments. Indicates the default value. underline Example: [ a | b ] Preface Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 16: Product Overview

    Hardware Manual RODUCT VERVIEW Thank you for purchasing QSAN Technology, Inc. products. XCubeSAN 3300 is the leading entry- level hybrid flash storage array developed to allow all enterprises to easily enter the era of hybrid storage. 1.1. Introduction to XCubeSAN Series...

  • Page 17: Figure 1-1 Xcubesan Series Form Factors

    Dual Controller LFF 12-bay 2U Chassis XS3312S Single Controller LFF 12-bay 2U Chassis XS3326D Dual Controller SFF 26-bay 2U Chassis XS3326S Single Controller SFF 26-bay 2U Chassis Product Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 18: Hardware Specifications

    1.3. Package Contents For detailed package contents, please refer to the XS3300 Quick Installation Guide which can be downloaded from the website. Product Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 19: System Components Overview

    XS3326 as an example, and contains detailed of the button and indicators module. Please refer to the following for the definition of LED behavior. Figure 2-1 System Controls and Indicators System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 20: Table 2-1 Descriptions Of The System Controls And Indicators

    Off: There is no host interface activity. Status LED Enclosure Status LED (Indicate current health status of the system.)  Solid Amber: System has errors including PSU System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 21 SFF system, the disk drive numbering is printed on the lower part of the system front. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 22: Figure 2-2 Disk Drive Numbering

    Otherwise, the event log cannot be saved. 2.1.3. Disk Drive LEDs Please refer to the following for the definition of LED behavior. Figure 2-3 Disk Drive Indicators System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 23: Rear Panel

    The following content outlines the detail of the rear panel and components. 2.2.1. Rear Panel Layout Figures and the table below illustrate the system rear panel layout. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 24: Figure 2-4 Rear Panel Layout

    Table 2-3 Descriptions of the Rear Panel Layout ITEM NUMBER DESCRIPTION Power Supply Unit 1 Fan Module 1 Slot for Cache-to-Flash Module: Flash Module Controller Module 1 System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 25: Figure 2-5 Controller Module Components

    Descriptions of the Controller Module Components ITEM NUMBER DESCRIPTION 12 Gb/s SAS Wide Port 1 (SFF8644) 12 Gb/s SAS Wide Port 2 (SFF8644) 10 GbE iSCSI Port 1 (SFP+) System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 26  Reset link speed of all Fibre Channel Ports to Automatic.  Clear all access control settings of the host connectivity. Please refer to the following for the definition of LED behavior. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 27: Figure 2-6 Controller Leds

     Solid Green: No link detected. 10 GbE iSCSI Port 3 Link  Blinking Green: Link is established and data is / Access LED being accessed. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 28 Off: There is no data on the cache.  Solid Blue: The enclosure has been identified. UID (Unique Identifier)  Off: The enclosure is not being identified. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 29: Power Supply Units

    Figure 2-7 Location of the Power Supply Units Table 2-6 Descriptions of the Location of the Power Supply Units ITEM NUMBER DESCRIPTION PSU 1 PSU 2 System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 30: Figure 2-8 Components Of The Power Supply Unit

    Solid Amber: There is critical event caused PSU LED shutdown.  Blinking Amber: There are PSU warning events including high temperature, high power, high current, slow fan, or under input System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 31: Fan Modules

    Figure 2-9 Location of the Fan Modules Table 2-9 Descriptions of the Location of the Fan Modules System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 32: Cache-To-Flash Memory Protection

    The Cache-to-Flash module comes with an M.2 flash module and a supercapacitor module. All modules are hot pluggable System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 33: Figure 2-11 Location Of The Cache-To-Flash Modules

    Figure 2-11 Location of the Cache-to-Flash Modules Table 2-11 Descriptions of the Location of the Cache-to-Flash Modules ITEM NUMBER DESCRIPTION Slot for Flash Module Slot for Power Module System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 34: Figure 2-12 Cache-To-Flash Module Pack

    Flash Module Attention Button Flash Flash Module Handle Module Flash Module Status LED Flash Module Power LED Power Module Release Tab Power Module Power Module Handle System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 35: Figure 2-14 Cache-To-Flash Workflow

    2.5.2. Cache-to-Flash Module LEDs and Button Please refer to the following for the definition of LED and button behavior. Figure 2-15 Flash Module LEDs and Button System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 36: Optional) Host Cards

    There are several types of host cards that are available for selection. You can configure a Fibre Channel by using QSAN 32/16Gb Fibre Channel host cards; you can choose an iSCSI by using 25/10GbE via SFP28/SFP+ or 10GBASE-T host cards. Following figure is the overview of the host card installation slots.
  • Page 37 / installing host card. Please DO NOT attempt to hot plug in the host card. Please refer to the following for the definition of LED behavior. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 38: Figure 2-16 2-Port 32Gb Fibre Channel Host Card (Sfp28) Leds

    Speed LED  Solid White: Asserted when an 8G and below link is established and maintained  Off: No link is detected, or link fails. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 39: Figure 2-17 4-Port 16Gb Fibre Channel Host Card (Sfp+) Leds

    Speed LED  Solid White: Asserted when a 4G and below link is established and maintained  Off: No link is detected, or link fails. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 40: Figure 2-18 2-Port 16Gb Fibre Channel Host Card (Sfp+) Leds

    Speed LED  Solid White: Asserted when a 4G and below link is established and maintained  Off: No link is detected, or link fails. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 41: Figure 2-19 2-Port 25Gbe Iscsi Host Card (Sfp28) Leds

     Solid Amber: Asserted when not a 25G link is Speed LED established and maintained.  Off: No link is detected, or link fails. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 42: Figure 2-20 4-Port 10Gbe Iscsi Host Card (Sfp+) Leds

     Solid Amber: Asserted when a 1G link is Speed LED established and maintained.  Off: No link is detected, or link fails. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 43: Figure 2-21 2-Port 10Gbase-T Iscsi Host Card (Rj45) Leds

     Solid Amber: Asserted when a 1G link is Speed LED established and maintained.  Off: No link is detected, or link fails. System Components Overview Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 44: Installing The System Hardware

    1. Connect the USB LCM to the female side of the USB extension cable. 2. Connect the male side of the USB extension cable to the USB port on the system front pillar. Installing the System Hardware Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...

  • Page 45: Optional) Wake-On-Lan / Wake-On-Sas

    You can power on the system remotely using the Wake-on-LAN feature. It can work with any available Wake-on-LAN freeware and shareware. QSAN's Wake-on-SAS technology allows you to remotely turn on/off all cascaded XD5300 expansion enclosures using QSAN's proprietary SAS cable. Wake-on-SAS ensures that after the head system is shut down for maintenance or other purposes, the expansion enclosure will not run idle, thus consuming power.

  • Page 46: Figure 3-1 Memory Module Slot Number

    16 GB 16 GB 32 GB 8 GB 16 GB 16 GB 8 GB 48 GB 16 GB 16 GB 16 GB 16 GB 64 GB Installing the System Hardware Official Document © 2022 QSAN Technology, Inc. All rights reserved. www.qsan.com...
  • Page 47 32 GB 128 GB CAUTION To ensure system stability, you MUST install genuine QSAN memory modules to expand the system memory size. The platform does not support mixed installation of DIMMs, so mixed installation of memory combinations is not allowed.

  • Page 48: Support And Other Resources

    XEVO -> System -> Maintenance > System Information and use it to register your product at https://www.qsan.com/business_partnership. We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM. To contact QSAN Support, please use the following information.

  • Page 49: Documentation Feedback

    Package button to download. Then the system will automatically generate a zip file the default download location of your web browser. 4.2. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com.

  • Page 50: Appendix

    WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA.
  • Page 51 QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES...
  • Page 52  QSAN reserves the right to renew the software or firmware anytime.  QSAN may assign its rights and obligations under this EULA to any third party without condition.  This EULA will be binding upon and will inure to User’s successors and permitted assigns.

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