Qsan XCubeNAS XN5004T Owner's Manual
  1. Manuals
  2. Brands
  3. Qsan Manuals
  4. Storage
  5. XCubeNAS XN5004T
  6. Owner's manual

Qsan XCubeNAS XN5004T Owner's Manual

Nas storage systems
Hide thumbs Also See for XCubeNAS XN5004T:
Table of Contents

Advertisement

Quick Links

XN5004T Hardware
Owner's Manual
QSAN Technology Inc.
www.qsan.com
© Copyright 2017 QSAN Technology, Inc. All rights reserved.
No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the XCubeNAS XN5004T and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Qsan XCubeNAS XN5004T

Summary of Contents for Qsan XCubeNAS XN5004T

  • Page 1 XN5004T Hardware Owner’s Manual QSAN Technology Inc. www.qsan.com © Copyright 2017 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc...
  • Page 2 Edition 1.0 (October 2017) This edition applies to QSAN XCubeNAS XN5004T NAS storage systems. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. Trademarks QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN Technology, Inc.

  • Page 3: Notices

    The information contained in this manual has been reviewed for accuracy. It may include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation.
  • Page 4 Consult the dealer or an experienced radio TV technician for help. Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equivalent. VCCI Statement VCCI - B KCC Statement © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 5: Safety Warnings

    INFORMATION: QSAN provides a limited warranty for QSAN-branded hardware products:  System hardware and peripheral product (s): 2 years limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official website: https://www.qsan.com/en/warranty.php Notices...

  • Page 6: Table Of Contents

    Support and Other Resources ..................38 9.1. Getting Technical Support ....................38 9.2. Documentation Feedback ....................39 Appendix ............................. 40 End-User License Agreement (EULA) ..................40 Recommended Optional Module List ..................43 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 7: Preface

    Preface About This Manual This manual provides technical guidance for designing and implementing QSAN XN5004T system, and it is intended for use by system administrators, NAS designers, storage consultants, or anyone who has purchased this product and is familiar with server and computer network, network administration, storage system installation and configuration, network attached storage management and relevant protocols.

  • Page 8: Technical Support

    Technical Support Do you have any questions or need help troubleshooting a problem? Please contact QSAN Support, we will reply to you as soon as possible. Via the Web: http://www.qsan.com/en/contact_support.php  Via Telephone: +886-2-7720-2118 extension 136  (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support...

  • Page 9: Conventions

    Conventions The following table describes the typographic conventions used in this manual. Conventions Description Indicates text on a window, other than the window title, including Bold menus, menu options, buttons, fields, and labels. Example: Click the OK button. Indicates a variable, which is a placeholder for actual text provided <Italic>...

  • Page 10: Overview

    Overview Thank you for purchasing QSAN XN5004T. The QSAN XN5004T is a high-performance storage solution that features high availability, reliability, flexibility and easy management. Before setting up your new XN5004T, please check the package contents to verify those items below. Besides, make sure to read the safety instructions carefully.

  • Page 11: Xn5004T Product Overview

    1.2. XN5004T Product Overview QSAN XN5004T is a simple, solid and stylish storage device, the device is composed of system hardware and the QSM operating system. The system hardware specifies breakthrough 4+1(3.5’’ LFF x4 + 2.5’’ SFF x1) design that can benefit every workgroup and SMB user.

  • Page 12: Hardware Overview

    Front and Rear Panel  System Disk Drive Numbering   Disk Drive Form Factors 2.1. Front and Rear Panel The figure below contains the information about buttons and indicators modules. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 13: System Disk Drive Numbering

    Table 2-1 Descriptions of System Controls and Indicators. Number Location Description Power button / LED Indicator for Power and System Status USB copy button / LED Indicator for USB Status USB 3.0 Port Front LED Indicator for LAN Status LED Indicator for Expansion Unit Status LED Indicator for HDD and SSD Status Service Door Power Port...

  • Page 14: Disk Drive Form Factors

    2.3. Disk Drive Form Factors QSAN has tested and approved the popular SATA HDDs and SSD models available on the market, you have the highest flexibility to choose the most advanced HDDs or SSD available from the manufacturers or purchase the best cost/performance SATA HDDs or SSD from the market, it will significantly reduce your IT infrastructure investment cost.

  • Page 15: Install The System Hardware

    Install the Disk Drive in the Tray 3.1.1. Tools and Parts for Drive Installation At least one 3.5” or 2.5” SATA drive (please visit www.qsan.com for compatible drive models). A screwdriver (Phillips #1, for installing 2.5” SATA drive on LFF only).
  • Page 16 Install a 3.5’’ HDD into a LFF tray. ① Remove both brackets from each side of the tray by following the arrow direction shown on the bracket (please see the figure below). © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 17 ② Place the drive on the tray and clip-in both brackets to tighten the disk drive to the tray. Install a 2.5’’ SSD into a LFF tray. ① Only remove the bracket next to the 2.5” screw holes (they are marked on the bottom of the tray).
  • Page 18 Make sure the tray is pushed in all the way, otherwise the drive might not function properly. Repeat the steps above to install all prepared drives. Lock/unlock the LFF tray. ① Use the key provided in the accessory box to lock/unlock the carrier handle lock. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 19 3.1.3. Install the Disk Drive (SFF) Open the service door and pull out a SFF tray. ① Use the key provided in the accessory box to press the door button. ② Remove the service door.
  • Page 20 ② Follow the mark shown on the side of the SFF tray and place the SSD with its label side facing accordingly. ③ Secure the disk drive by making sure the four pins on the side of the SFF tray is clutched to the disk drive. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 21 Install a SFF tray into the system. ① Insert the loaded drive tray into the empty drive bay all the way to the bottom until you hear a “click” sound. Close the service door. ① Follow the steps below by closing the service door from the front. ②...

  • Page 22: Upgrade Memory

    Remove existing memory module(s). ① Push the retaining clips on each side of the slot, the existing memory module will pop out from the slot. ② Take out the memory module. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 23 16GB 16GB 32GB CAUTION: To ensure the system stability, you MUST install genuine QSAN memory modules for system memory size expansion. INFORMATION: If you want to purchase the optional memory, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location...

  • Page 24: Install The Optional Adapter Card

    ONLY. Warrently may void if the warrently label is broken. If you would like to purchase optional adapter cards and have it installed, please contact local QSAN authorised partners, or QSAN support for detailed information. XCubeNAS supports a PCIe Gen 3x8 add-on adapter cards that demand high bandwidth and capacity expansion.
  • Page 25 ③ Slide to remove the top cover, put the cover aside. Removing the power supply. ① Remove the screw securing the power supply on the back of the XCubeNAS. ② Remove the screws on the power supply.
  • Page 26 ③ Slide to remove the power supply. 6. Remove the two expansion slot cover screws. 7. Align and insert the card connector into the expansion slot. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 27 10. Slide to put back the top cover you removed in step 4, put back and tighten the screw on the XCubeNAS. INFORMATION: If you want to purchase the optional adapter card, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location See the recommended adapter card on Appendix: Recommended...

  • Page 28: Connect The System To The Host

    Connect the System to the Host XN5004T has four onboard 1Gbps LAN ports for host connections. You can learn more about the path configuration in cabling for the XN5004T by following images: a. One LAN connection © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 29 b. Multiple LAN connections c. Direct attachment...

  • Page 30: Start Up Your System

    2. Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub. 3. Press the power button to turn on your XCubeNAS. Your XCubeNAS is now online and detectable from a network computer. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 31 INFORMATION: The power cord rating is the minimum requirement. The rating of the power cord that you purchase must equal to or be higher than the minimum requirement to ensure the system safety and reliability. INFORMATION: The Following are the operational conditions for XN5004T: Temperature: Operating temperature 0 to 40°C ...

  • Page 32: Discover And Install Qsm

    Discover and Install QSM After hardware setup is finished, the next step is to discover the system on the network and start the initial configuration. To discover and install the QSAN Storage Manager (QSM), please follow the steps below: 1. Power on the XCubeNAS.
  • Page 33 3. Click “Connect” on the web Finder or double click on your XCubeNAS on the XFinder, the welcome page will be launched on your web browser. 4. Click Quick Setup or Custom Setup to start the setup process and follow the onscreen instructions.
  • Page 34 Find the memory status in Monitor app Hardware. If your system cannot recognize the expanded memory or failed to start up, please check again and ensure the memory is properly installed. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 35: Restart/Shutdown/Logout Qsm

    If you want to restart, shutdown or log out QSM, please follow the steps below: 1. To restart or shutdown QSM, please click on the QSAN logo on the top left corner, then choose the option which you would like to proceed. Click Yes button on the confirm...
  • Page 36 2. To log out QSM, please click User Profile on the top right corner, then choose Logout. Click Yes button on the confirm window. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 37: Reset To Default

    ▪ default port). VLAN will be terminated. ▪ Vswitch will be deleted. ▪ Port trunking will be disabling. ▪ After configs are deleted, restart the XCubeNAS. ▪ Log out QSAN Cloud. ▪ DNS settings. ▪ DDNS and UPNP settings. ▪...
  • Page 38 Reinitiate the system: All settings will return to factory default. The system config and all data will be deleted. The system will restart automatically and return to quick install page. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 39 2. Click the Reset Device button to proceed.

  • Page 40: Led Indicator Table

    UI (Note: USB one touch copy function needs to be enabled through UI first) USB Status LED  Blue: A front USB device is detected (after the device is mounted). © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 41  Blue flashes every 0.5 sec: 1) The USB device (connected to the front USB port) is being accessed. 2) The data is being copied to or from the external USB or eSATA device. OFF: No USB device is mounted. ...
  • Page 42 Light OFF: No connection.  Light ON: Connected to the internet Light flashes: when data is being accessed.  Speed: Light OFF: Speed less than 10Mbps   Light ON: Connected to the internet © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 43: Buzzer Indicator Table

    Buzzer Indicator Table Number Beep Sound No. of Times Description The XCubeNAS is ready (finish start up).  The XCubeNAS is being shut down  (software shutdown). Short beep  The system firmware has been updated. (0.5 sec)  Front USB start copy ...

  • Page 44: Support And Other Resources

    (End-User Registration). We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM. To contact QSAN Support, please use the following information. Via the Web: http://www.qsan.com/en/contact_support.php 2.

  • Page 45: Documentation Feedback

    9.2. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, including the document title, part number, revision, and...

  • Page 46: Appendix

    EULA. Any right beyond this EULA will not be granted. Intellectual Property Right Intellectual property rights relative to the Product are the property of QSAN or its licensor(s). User will not acquire any intellectual property by this EULA.

  • Page 47: Limitation Of Liability

    WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR...
  • Page 48 QSAN reserves the right to modify this EULA. QSAN reserves the right to renew the software or firmware anytime.  QSAN may assign its rights and obligations under this EULA to any third party without  condition. This EULA will be binding upon and will inure to User’s successors and permitted ...

  • Page 49: Recommended Optional Module List

    Recommended Optional Module List Model name Product Name DIM-SD44GB 92-DIMD404G-01 RAM - DDR4 4G SO-DIMM DIM-SD48GB 92-DIMD408G-01 RAM - DDR4 8G SO-DIMM XN-TB302 92-HCQTB3TC-20 Thunderbolt 3.0 Adapter Card XN-E1002 92-HCQ10GS2-20 10GbE Ethernet Adapter Card XN-E4002 92-HCQ40GQP-20 40GbE Ethernet Adapter Card CBL-TB3 92-CBLTPCH0-50 Thunderbolt Cable...

Table of Contents