Qsan XCubeNAS XN3004T Owner's Manual
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Qsan XCubeNAS XN3004T Owner's Manual

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XN3004T Hardware
Owner's Manual
QSAN Technology Inc.
www.qsan.com
© Copyright 2017 QSAN Technology, Inc. All rights reserved.
No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc

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  • Page 1 XN3004T Hardware Owner’s Manual QSAN Technology Inc. www.qsan.com © Copyright 2017 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc...
  • Page 2 Edition 1.0 (December 2017) This edition applies to QSAN XCubeNAS XN3004T NAS storage systems. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. Trademarks QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN Technology, Inc.

  • Page 3: Notices

    The information contained in this manual has been reviewed for accuracy. It may include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation.
  • Page 4 Consult the dealer or an experienced radio TV technician for help. Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equivalent. VCCI Statement VCCI - B KCC Statement © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 5: Safety Warnings

    INFORMATION: QSAN provides a limited warranty for QSAN-branded hardware products:  System hardware and peripheral product (s): 2 years limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official website: https://www.qsan.com/en/warranty.php Notices...

  • Page 6: Table Of Contents

    Support and Other Resources ..................33 9.1. Getting Technical Support ....................33 9.2. Documentation Feedback ....................34 Appendix ............................. 35 End-User License Agreement (EULA) ..................35 Recommended Optional Module List ..................38 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 7: Preface

    Preface About This Manual This manual provides technical guidance for designing and implementing QSAN XN3004T system, and it is intended for use by system administrators, NAS designers, storage consultants, or anyone who has purchased this product and is familiar with server and computer network, network administration, storage system installation and configuration, network attached storage management and relevant protocols.

  • Page 8: Technical Support

    Technical Support Do you have any questions or need help troubleshooting a problem? Please contact QSAN Support, we will reply to you as soon as possible. Via the Web: http://www.qsan.com/en/contact_support.php  Via Telephone: +886-2-7720-2118 extension 136  (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support...

  • Page 9: Conventions

    Conventions The following table describes the typographic conventions used in this manual. Conventions Description Indicates text on a window, other than the window title, including Bold menus, menu options, buttons, fields, and labels. Example: Click the OK button. Indicates a variable, which is a placeholder for actual text provided <Italic>...

  • Page 10: Overview

    Overview Thank you for purchasing QSAN XN3004T. The QSAN XN3004T is a high-performance storage solution that features high availability, reliability, flexibility and easy management. Before setting up your new XN3004T, please check the package contents to verify those items below. Besides, make sure to read the safety instructions carefully.

  • Page 11: Xn3004T Product Overview

    1.2. XN3004T Product Overview QSAN XN3004T is a simple, solid and stylish storage device, the device is composed of system hardware and the QSM operating system. The system hardware specifies breakthrough 4+1(3.5’’ LFF x4 + 2.5’’ SFF x1) design that can benefit every workgroup and SMB user.

  • Page 12: Hardware Overview

    Front and Rear Panel  System Disk Drive Numbering   Disk Drive Form Factors 2.1. Front and Rear Panel The figure below contains the information about buttons and indicators modules. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 13: System Disk Drive Numbering

    Table 2-1 Descriptions of System Controls and Indicators. Number Location Description Power button / LED Indicator for Power and System Status USB copy button / LED Indicator for USB Status USB 3.0 Port Front LED Indicator for LAN Status LED Indicator for HDD and SSD Status Service Door USB 3.0 Port Gigabit LAN Port...

  • Page 14: Disk Drive Form Factors

    2.3. Disk Drive Form Factors QSAN has tested and approved the popular SATA HDDs and SSD models available on the market, you have the highest flexibility to choose the most advanced HDDs or SSD available from the manufacturers or purchase the best cost/performance SATA HDDs or SSD from the market, it will significantly reduce your IT infrastructure investment cost.

  • Page 15: Install The System Hardware

    Install the Disk Drive in the Tray 3.1.1. Tools and Parts for Drive Installation At least one 3.5” or 2.5” SATA drive (please visit www.qsan.com for compatible drive models). A screwdriver (Phillips #1, for installing 2.5” SATA drive on LFF only).
  • Page 16 Install a 3.5’’ HDD into a LFF tray. ① Remove both brackets from each side of the tray by following the arrow direction shown on the bracket (please see the figure below). © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 17 ② Place the drive on the tray and clip-in both brackets to tighten the disk drive to the tray. Install a 2.5’’ SSD into a LFF tray. ① Only remove the bracket next to the 2.5” screw holes (they are marked on the bottom of the tray).
  • Page 18 Make sure the tray is pushed in all the way, otherwise the drive might not function properly. Repeat the steps above to install all prepared drives. Lock/unlock the LFF tray. ① Use the key provided in the accessory box to lock/unlock the carrier handle lock. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 19 3.1.3. Install the Disk Drive (SFF) Open the service door and pull out a SFF tray. ① Use the key provided in the accessory box to press the door button. ② Remove the service door.
  • Page 20 ② Follow the mark shown on the side of the SFF tray and place the SSD with its label side facing accordingly. ③ Secure the disk drive by making sure the four pins on the side of the SFF tray is clutched to the disk drive. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 21 Install a SFF tray into the system. ① Insert the loaded drive tray into the empty drive bay all the way to the back until you hear a “click” sound. Close the service door. ① Follow the steps below by closing the service door from the front. ②...

  • Page 22: Upgrade Memory

    Shutdown your XCubeNAS and disconnect power adapter, network cable(s) or any other device/cable that is attached to your system to prevent any possible damages. Use the key provided in the accessory box to press the door button and remove the service door. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 23 Total Memory NULL 4GB (Default) CAUTION: To ensure the system stability, you MUST install genuine QSAN memory modules for system memory size expansion. INFORMATION: If you want to purchase the optional memory, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location...

  • Page 24: Connect The System To The Host

    XN3004T has two onboard 1Gbps LAN ports for host connections. You can learn more about the path configuration in cabling for the XN3004T by following images: a. One LAN connection b. Multiple LAN connections © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 25: Start Up Your System

    3.4. Start Up Your System Before you power on your XCubeNAS for the first time, please make sure the following tasks are done: 1. Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub.
  • Page 26 The Following are the operational conditions for XN3004T: Temperature: Operating temperature 0 to 40°C  Shipping temperature -10°C to 50°C  Relative Humidity:  Operating Relative Humidity 20% to 80% non-condensing  Non-Operating Relative Humidity 10% to 90% © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 27: Discover And Install Qsm

    Discover and Install QSM After hardware setup is finished, the next step is to discover the system on the network and start the initial configuration. To discover and install the QSAN Storage Manager (QSM), please follow the steps below: 1. Power on the XCubeNAS.
  • Page 28 4. Click Quick Setup or Custom Setup to start the setup process and follow the onscreen instructions. 5. If you accidentally leave the quick install page, you can always return to the setup page by go through the steps above from step 1 again. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 29 6. After quick setup is finished, login to the QSM as “admin” (default account name) with the password you set on former instructions. INFORMATION: 1. The XCubeNAS must be connected to the Internet to install QSM with Web Finder. 2. Both the XCubeNAS and your PC must be on the same local network. 3.

  • Page 30: Restart/Shutdown/Logout Qsm

    If you want to restart, shutdown or log out QSM, please follow the steps below: 1. To restart or shutdown QSM, please click on the QSAN logo on the top left corner, then choose the option which you would like to proceed. Click Yes button on the confirm window.
  • Page 31 2. To log out QSM, please click User Profile on the top right corner, then choose Logout. Click Yes button on the confirm window.

  • Page 32: Reset To Default

    Vswitch will be deleted. ▪ Port trunking will be disabling. ▪ After configs are deleted, restart the XCubeNAS. ▪ Log out QSAN Cloud. ▪ DNS settings. ▪ DDNS and UPNP settings. ▪ © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 33 Media Library index will be deleted. ▪ After configs are deleted, restart the XCubeNAS. ▪ Log out QSAN Cloud. ▪ Reset to default through QSM: You can also reset network setting or all the setting through QSM. 1. Please click Control Panel  System  Maintenance  System Recovery. Choose the option which you would like to proceed.
  • Page 34 2. Click the Reset Device button to proceed. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 35: Led Indicator Table

    LED Indicator Table XN3004T features the button and indication module on both the front panel and the rear panel. Please refer to the following content for definitions of LED behaviors. Table 7-1 Descriptions of the System Controls and Indicators LEDs Number Description Definition USB One Touch...
  • Page 36 Amber: A hard drive read/write error occurs.  Blue Amber flashes alternatively: The hard disk  is being rebuilt or identify a specific disk drive.  OFF: No disk drive is inserted. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 37 LAN Port Activity/Link:  Light OFF: No connection. Light ON: Connected to the internet  Light flashes: when data is being accessed.  Speed: Light OFF: Speed less than 10Mbps   Light ON: Connected to the internet...

  • Page 38: Buzzer Indicator Table

    Note 2: The beep sound will not be triggered if buzzer function is disabled from the QSM. You can check the error messages through the Notification Center on QSM. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 39: Support And Other Resources

    (End-User Registration). We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM. To contact QSAN Support, please use the following information. Via the Web: http://www.qsan.com/en/contact_support.php 2.

  • Page 40: Documentation Feedback

    9.2. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, including the document title, part number, revision, and publication date located on the front cover of the document.

  • Page 41: Appendix

    EULA. Any right beyond this EULA will not be granted. Intellectual Property Right Intellectual property rights relative to the Product are the property of QSAN or its licensor(s). User will not acquire any intellectual property by this EULA.
  • Page 42 WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR...
  • Page 43 QSAN reserves the right to modify this EULA. QSAN reserves the right to renew the software or firmware anytime.  QSAN may assign its rights and obligations under this EULA to any third party without  condition. This EULA will be binding upon and will inure to User’s successors and permitted ...

  • Page 44: Recommended Optional Module List

    Recommended Optional Module List Model name Product Name DIM-SD3L4GB 92-DIMD304G-00 RAM - DDR3L 4G SO-DIMM © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

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