Qsan XCubeSAN XS5224D Hardware Owner's Manual
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Qsan XCubeSAN XS5224D Hardware Owner's Manual

Xcubesan series
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XCubeSAN Series Hardware
Owner's Manual
Applicable Models:
XS5224D, XS5216D, XS5212D, XS5212S, XS5226D, XS5226S, XS3224D
XS3224S, XS3216D, XS3216S, XS3212D, XS3212S, XS3226D, XS3226S
QSAN Technology, Inc.
www.QSAN.com

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Summary of Contents for Qsan XCubeSAN XS5224D

  • Page 1 XCubeSAN Series Hardware Owner’s Manual Applicable Models: XS5224D, XS5216D, XS5212D, XS5212S, XS5226D, XS5226S, XS3224D XS3224S, XS3216D, XS3216S, XS3212D, XS3212S, XS3226D, XS3226S QSAN Technology, Inc. www.QSAN.com...
  • Page 2 Copyright © Copyright 2016 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc. March 2017 This edition applies to QSAN XCubeSAN XS5200 / XS3200 series SAN storage systems. QSAN believes the information in this publication is accurate as of its publication date.

  • Page 3: Notices

    Information contained in this manual has been reviewed for accuracy. But it could include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation.

  • Page 4: Regulatory Statements

    This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. VCC1-A © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 5 CE Statement This device has been shown to be in compliance with and was tested in accordance with the measurement procedures specified in the Standards and Specifications listed below. Technical Standard: EMC DIRECTIVE 2014/30/EU (EN55022 / EN55024) UL Statement Rack Mount Instructions - The following or similar rack-mount instructions are included with the installation instructions: 1.
  • Page 6 Las baterias pueden explotar si no se manipulan de forma apropiada. No desmonte ni tire las baterias al fuego. Siga las normativas locales al desechar las baterias agotadas. : (Simplified Chinese) : (Traditional Chinese) © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 7 Battery Backup Module or super capacitor module (applies for cache-  to-flash module): 1 year limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official web site: https://qsan.com/warranty Notices...

  • Page 8: Table Of Contents

    Installing the Optional Memory Modules ................ 41 3.5. Installing the Optional Cache-to-Flash Modules ............. 44 3.6. Installing the Optional Slide Rails ..................49 3.7. Installing the Trays into the System ................52 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 9 3.8. Connecting the System to a Host ..................53 3.8.1. Connecting to the Management Ports ............. 53 3.8.2. Dual Path (MPIO) Deployment ................54 3.8.3. Expansion Deployment ..................55 3.9. Connecting Power Cords and Powering ON the System ..........56 3.10.
  • Page 10 Appendix ........................114 End-User License Agreement (EULA) ..................114 viii © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 11 Figures Figure 1-1 Form Factors of All XCubeSAN Series Models .............. 2 Figure 2-1 System Controls and Indicators ..................12 Figure 2-2 LFF & SFF System Front Panel Components ............... 13 Figure 2-3 Disk Drive Indicators of LFF & SFF Disk Drive Tray ............13 Figure 2-4 System Disk Drive Numbering for the XCubeSAN Series ..........
  • Page 12 4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs ............86 Figure 5-9 Flash Module LEDs and Button ..................87 Figure 6-1 Warning Message of Failed Controller Module in the SANOS UI ........ 89 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 13 Figure 6-2 Warning Message of Controller Module by the Status LED ........90 Figure 6-3 Mechanical Components of the Controller Module ............. 90 Figure 6-4 Procedures of Removing the Controller Module ............91 Figure 6-5 Detailed Procedures of the Controller Module installation ......... 92 Figure 6-6 Screenshot of the Controller Module Successfully Installed in SANOS UI ....
  • Page 14 The List of Available Cable for XCubeSAN Series ............64 Table 4-3 SAN System and Expansion Enclosure Configuration Rules ........65 Table 5-1 Descriptions of the System Controls and Indicators LEDs ......... 80 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 15 Table 5-2 Descriptions of Disk Drive LEDs ..................81 Table 5-3 Descriptions of XCubeSAN Series Controller LEDs ............. 82 Table 5-4 Descriptions of the Power Supply Unit LED ..............83 Table 5-5 Descriptions of 4-port 16Gb Fibre Channel Host Card (SFP+) LEDs ......84 Table 5-6 Descriptions of 4-port 10GbE iSCSI Host Card (SFP+)LEDs ........

  • Page 16: Preface

    White Papers   Application Notes Technical Support Do you have any questions or need help trouble-shooting a problem? Please contact QSAN Support, we will reply to you as soon as possible. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 17: Information, Tip, And Caution

     Via Telephone: +886-2-7720-2118 extension 136  (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support  (Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00)  Via Email: support@qsan.com...
  • Page 18 Indicates that you have a choice between two or more options or arguments. / Slash Indicates all options or arguments. underline Indicates the default value. Example: [ a | b ] © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 19: Overview

    Overview Thank you for purchasing QSAN Technology, Inc. products. The QSAN XCubeSAN series is a high-performance SAN storage solutions combining outstanding performance with high availability, reliability, flexibility, and simple management. 1.1. XCubeSAN Series Product Overview QSAN XCubeSAN series is a SAN storage system, the system is composed of system hardware and the SANOS operating system, the system hardware is a modular design and FRU (field replacement unit) optimized.

  • Page 20: Figure 1-1 Form Factors Of All Xcubesan Series Models

    Model Name Controller Type Form Factor, Bay Count, and Rack Unit XS5216D Dual Controller LFF 16-bay 3U Chassis XS3216D Dual Controller LFF 16-bay 3U Chassis XS3216S Single Controller LFF 16-bay 3U Chassis © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 21: Xcubesan Series Hardware Features

    Table 1-3 XCubeSAN Series Storage System 2U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit XS5212D Dual Controller LFF 12-bay 2U Chassis XS5212S Single Controller LFF 12-bay 2U Chassis XS3212D Dual Controller LFF 12-bay 2U Chassis XS3212S Single Controller LFF 12-bay 2U Chassis...

  • Page 22: Xcubesan Series Hardware Specifications

    You can also use SSDs to boost your overall system speed. If you purchase SATA SSDs for your dual controller XCubeSAN system; you have to purchase 6G MUX board from QSAN channel partners. Because there are different LFF and SFF disk drive trays, 6G MUX board is needed to adapt to the type of bracket: 。...
  • Page 23 2.5” SAS, SATA Expansion Up to 10 expansion units using XD5300 series 12Gb SAS expansion Capabilities enclosure  XD5324 (4U 24-bay, LFF) XD5316  (3U 16-bay, LFF) XD5312  (2U 12-bay, LFF) XD5326  (2U 26-bay, SFF) Max. Drives Supported Dimension 19”...

  • Page 24: Table 1-5 Xs3200 Series Hardware Specifications

    (H x W x D) 170.3 x 438 x 130.4 x 438 x 88 x 438 x 515 88 x 438 x 491 515 mm 515 mm Memory Cache-to-Flash module (optional) © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 25: Xcubesan Series Package Contents

    Protection Battery backup module + Flash module (To protect all memory capacity) Super capacitor module + Flash module (To protect up to 16GB memory per controller) USB LCM (LCD Module) (optional) Power Supply 80 PLUS Platinum, two redundant 770W (1+1) AC Input 100-127V 10A, 50-60Hz...

  • Page 26: Xcubesan Series Optional Accessories

    Flash Module for Cache-to- Flash HQ-16F4S2 4-port 16Gb Fibre Channel Host Card (SFP+) HQ-10G4S2 4-port 10GbE iSCSI Host Card (SFP+) HQ-01G4T 4-port 1GBASE-T iSCSI Host Card (RJ45) GBC-SFP+16Gb-J 16G Fibre Channel SFP+ Optical Transceiver © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 27 GBC-SFP+10Gb-F 10GBASE-SR SFP+ Optical Transceiver GBC-SFP+8Gb-F 8G Fibre Channel SFP+ Optical Transceiver CBL-OPL500 Optical FC Cable, LC-LC, 5 Meters CBL-OPL200 Optical FC Cable, LC-LC, 2 Meters CBL-CNL Console Cable, Phone-jack, 1 Meter CBL-UPS UPS Cable, Phone-jack, 1 Meter CBL-12SW150 SAS 12G Expansion Cable with Wake-on-SAS, SFF-8644 to SFF-8644, 1.5 Meters (This cable is not suitable for...
  • Page 28 XS3226 HDM-251 SATA 6Gb MUX Board and Bracket for HDT-251 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 29: System Components Overview

    System Components Overview This chapter outlines the key hardware components or modules of the XCubeSAN system. After reading this chapter, you will have a basic understanding of each part of the XCubeSAN hardware and give you the ability to be able to successfully configure and operate your XCubeSAN system.

  • Page 30: Figure 2-1 System Controls And Indicators

    System Power Button/LED UID (Unique Identifier) Button/LED System Access LED System Status LED USB Port (for USB LCM module) Figures and the table below illustrate LFF & SFF system front panel components. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 31: Figure 2-2 Lff & Sff System Front Panel Components

    Figure 2-2 LFF & SFF System Front Panel Components Table 2-2 LFF & SFF System Front Panel Components Number Description System Left Ear Disk Drive Tray System Right Ear The System Controls and Indicators  Disk Drive Tray Indicators: figures and the table below illustrate LFF and SFF disk drive tray indicators.

  • Page 32: System Disk Drive Numbering

    LFF, you can find a disk drive numbering sticker on the right side of the system chassis top cover; for SFF system, the disk drive numbering is printed on the lower part of the system front. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 33: Supported Disk Drives And Ssds

    This can be a reference for you to purchase suitable disk drives or SSDs for your system. QSAN has qualified the popular SAS HDDs and SAS/SATA SSDs available in the market; to ensure that you have the highest level of flexibility in choosing the most advanced HDDs or SSDs available from the manufacturers or purchase the best cost/performance SAS HDDs or SAS/SATA SSDs from the market, to suit your budget/performance.

  • Page 34: Rear Panel

    When installing SATA SSDs in dual controller models, it needs to install optional SATA 6Gb MUX board and bracket for 2.5” disk drive tray (model name: HDM-251). Please contact a QSAN authorized reseller for details purchasing information. 2.4. Rear Panel The following content outlines the detail of the XCubeSAN series rear panel and components.

  • Page 35: Controller Module

    Figure 2-5 LFF & SFF Rear Panel Layout Table 2-5 LFF & SFF Rear Panel Layout Number Description Power Supply Unit 1 Fan Module 1 Slot for Cache-to-Flash Module: Flash Module Controller Module 1 Controller Module 2 Fan Module 2 Power Supply Unit 2 Slot for Cache-to-Flash Module: Power Module INFORMATION:...

  • Page 36: Figure 2-6 General View Of The Controller Module

    (host card is an optional part) Reset to Factory Default Button Console Port (3.5mm jack to RS232) Service Port (UPS) Management Port USB Port 1 USB Port 2 10GbE iSCSI Port 1 (RJ45) © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 37: Power Supply Unit

    10GbE iSCSI Port 2 (RJ45) 12Gb/s SAS Wide Port 1 (SFF8644) 12Gb/s SAS Wide Port 2 (SFF8644) INFORMATION: Console cable (NULL modem cable) to connect from console port of the storage system to a RS 232 port on the management PC. The console settings are on the following: Baud rate: 115,200, 8 data bit, no parity, 1 stop bit, and no flow control;...

  • Page 38: Figure 2-8 Location Of The Power Supply Unit In The Lff Or Sff System

    Location of the Power Supply Unit in the LFF or SFF System Table 2-7 Location of the Power Supply Unit in the LFF or SFF System Number Description PSU 1 PSU 2 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 39: Fan Module

    Figure 2-9 Components of the Power Supply Unit Table 2-8 Components of the Power Supply Unit Number Description PSU Release Tab PSU Power Cord Connect PSU Handle PSU LED Indicator If you want to learn more about the related color and behavior of the PSU LED, please refer to the chapter 5.2, Rear Panel section in the Descriptions of LEDs and Buttons chapter.

  • Page 40: Figure 2-10 Location Of Each Fan Module Installed In The Lff Or Sff System

    Location of Each Fan Module Installed in the LFF or SFF System Table 2-9 Location of Each Fan Module Installed in the LFF or SFF System Number Description Fan 1 and Fan 2 Fan 3 and Fan 4 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 41: Cache-To-Flash Memory Protection

    Figure 2-11 Mechanical Components of the Fan Module Table 2-10 Mechanical Components of the Fan Module Number Description Fan Module Release Tab Fan Module Handle 2.7. Cache-to-Flash Memory Protection In the event of power loss, the I/O cache data stored in the volatile memory will be lost; this can cause data inconsistency especially in database applications.

  • Page 42: Figure 2-12 Location Of The Cache-To-Flash Module

    Figure 2-12 Location of the Cache-to-Flash Module Table 2-11 Location of the Cache-to-Flash Module Number Description Slot for Flash Module Slot for Power Module © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 43: Mechanism Of Cache Data Protection

    Figure 2-14 The Cache-to-flash Module – SCM (Super Capacitor Module) Pack 2.7.1. Mechanism of Cache Data Protection The following image is the working sequence of QSAN Cache-to-Flash workflow. Figure 2-15 Cache-to-Flash Workflow Cache-to-Flash technology will first flush CPU cache to memory RAM, then flush memory RAM to M.2 flash module to maintain the upmost data consistency.

  • Page 44: Features Of The Cache-To-Flash Module

    Protection Memory Capacity by Different Cache-to-Flash Module Device Protection Memory Capacity Battery Backup Module + Flash Module Protect all memory capacity Super Capacitor Module + Flash Module Protect up to 16GB memory per controller © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 45: Installing The System Hardware

    Installing the System Hardware This chapter will show you the detailed procedure of the XCubeSAN series hardware installation and initial configuration. 3.1. Installation Checklist To ensure a successful system installation and initial configuration, you can follow the procedures in the checklist below by order. Table 3-1 Installation Checklist Step...

  • Page 46: Figure 3-1 Front Side Components Of Lff & Sff Disk Drive Trays

    Procedure of opening the SFF disk drive tray carrier handle: shift the carrier handle  release button from up to down; then carrier handle will automatically pop out. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 47: Figure 3-2 Unlock And Open The Carrier Handle Of A Disk Drive Tray (Lff)

    Figure 3-2 Unlock and Open the Carrier Handle of a Disk Drive Tray (LFF) Figure 3-3 Unlock and Open the Carrier Handle of a Disk Drive Tray (SFF)  The following content is the procedure for removing disk drive trays from the system: 。...

  • Page 48: Figure 3-4 Hold The Carrier Handle And Pull Out The Disk Drive Tray (Lff)

    Figure 3-4 Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF) Figure 3-5 Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF) © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 49: Figure 3-6 Align A Disk Drive & Install Into A Tray (Lff-To-Lff)

    Installing a Disk Drive into a Tray Following contents and figures are detail steps of installing a disk drive into the tray. For installing an LFF disk drive into an LFF tray  。 Place a disk drive tray onto a stable surface. 。...

  • Page 50: Figure 3-7 Align A Disk Drive & Install Into A Tray (Sff-To-Lff)

    。 Align four disk drive tray screw holes on both sides of the disk tray. 。 Install and tighten all four screws to secure disk drive within the tray. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 51: Figure 3-8 Align A Disk Drive & Install Into A Tray (Sff-To-Sff)

    Figure 3-8 Align a Disk Drive & Install into a Tray (SFF-to-SFF) TIP: Please plug-in any of the first four hard drives, then event logs can be saved and displayed in next system boot up. Otherwise, the event logs cannot be saved. The table below shows the available disk drive trays, MUX board with bracket, and their descriptions.

  • Page 52: Installing The Optional Host Cards

    There are four types of host cards that are available for selection. You can configure a Fibre Channel SAN by using QSAN 16Gb Fibre Channel host cards; you can choose a iSCSI SAN by using 10GbE via SFP+, 10GBASE-T, or 1GBASE-T iSCSI host cards. The table below shows the available host card types, model names, and their descriptions.

  • Page 53: Figure 3-9 Host Card Installation Slots

    Figure 3-9 Host Card Installation Slots Table 3-5 Host Card Installation Slots of a Controller Item Number Description Host Card Slot 1 Host Card Slot 2 Please refer to following tables for supported installing location and combination of host cards to keep the optimized system performance and prevent any unexpected incidents. Table 3-6 Supported Installing Location and Combination of the Host Cards Controller...
  • Page 54 CTRL 2 HQ-16F4S2 HQ-10G2T CTRL 1 HQ-16F4S2 HQ-01G4T Single Controller Mix SAN 16Gb FC (SFP+) CTRL 1 HQ-16F4S2 HQ-01G4T 1GBASE-T Dual Controller (RJ45) CTRL 2 HQ-16F4S2 HQ-01G4T Slot 2 provides 20Gb bandwidth. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 55 CAUTION: If you change the host card type in the same slot, the system needs to  be reset to factory default to make the host card change effective. If you want to learn more about how to reset your system to factory, please refer to the chapter 6.5.5, Rest to Factory Default section in the XCubeSAN SANOS 4.0 User’s Manual.

  • Page 56: Figure 3-10 Mechanical Components Of The Controller Module

    Use one hand to hold one end of the controller module (the side with release levers) and the other hand hold the bottom of the controller; pull out the controller module until it is free from the system chassis. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 57: Figure 3-11 Steps Of Removing The Controller Module

    Figure 3-11 Steps of Removing the Controller Module Remove the dummy host card cage by loosening two screws of the dummy host card  cage and then take dummy host card cage from controller module. Figure 3-12 Procedures of Removing the Host Card Dummy Cage Installing the System Hardware...

  • Page 58: Figure 3-13 Procedures Of Installing The Host Card

    If the host card is installed properly, you can check the host card connections status in SANOS UI -> HOST CONNECTIVITY -> Overview. If your host cards are properly installed, the status column will show the connection speed. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 59: Installing The Optional Memory Modules

    Figure 3-14 Connection and Status of the Host Cards 3.4. Installing the Optional Memory Modules Standard system memory capacity for XCubeSAN series models: 4GB DDR4 for XS3200 and 8GB DDR4 for XS5200. If you purchase additional optional memory module for your XCubeSAN, please refer to the following image and table for the suggested sequence of memory module installation.

  • Page 60: Figure 3-15 The Installation Sequence Of The Memory Module

    (The installation sequence is applicable for dual or single controller module). Figure 3-15 The Installation Sequence of the Memory Module © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 61: Table 3-9 The Suggested Installation Sequence For Optional Memory Module

    The following table is the suggested installation sequence for optional memory module. Table 3-9 The Suggested Installation Sequence for Optional Memory Module Bank 1 Bank 2 Total Memory Slot #1 Slot #2 Slot #3 Slot #4 12GB 20GB 16GB 20GB 16GB 16GB 36GB...

  • Page 62: Installing The Optional Cache-To-Flash Modules

    CAUTION: To ensure the system stability, you MUST install genuine QSAN memory modules for system memory size expansion. In addition, the DIMM type of 32GB is RDIMM, and the others are UDIMM. The platform does not support mixing of DIMM, so there are not allowed the combinations of mixing 32GB.

  • Page 63: Table 3-10 Available Cache-To-Flash Modules For Xcubesan Series

    Table 3-10 Available Cache-to-flash Modules for XCubeSAN Series Model Name Picture Description Applied Models C2F-BM128G Cache-to-Flash Module : XS5200 Series C2F-BBMD + C2F-FLHMD XS3200 Series C2F-SP128G Cache-to-Flash Module : C2F-SP16G + C2F-FLHMD (Protect up to 16GB memory per controller) C2F-BBMD Battery Backup Module for Cache-to-Flash C2F-SP16G...

  • Page 64: Figure 3-16 Location Of The Cache-To-Flash Module

    Description Flash Flash Module Release Tab Module Flash Module Attention Button Flash Module Handle Flash Module Status LED Flash Module Power LED Power Power Module Release Tab Module Power Module Handle © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 65: Figure 3-18 The Dummy Cage Screw Location Of The Cache-To-Flash Module

    Remove the dummy cache-to-flash cage by losing the screw on it and then remove the  dummy cage from the system chassis. Follow the same procedure for both sides. Figure 3-18 The Dummy Cage Screw Location of the Cache-to-Flash Module ...

  • Page 66: Figure 3-20 Installing The Power Module

    SANOS UI -> SYSTEM SETTINGS -> Power -> Cache to Flash. If you flash and power module of cache-to-flash module is properly installed, the status will show Good. Figure 3-21 Status and Information of Cache-to-Flash Module © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 67: Installing The Optional Slide Rails

    3.6. Installing the Optional Slide Rails If you did not purchase QSAN qualified slide rails, please skip this section. The table below shows the available slide rail, model name, and its description. Table 3-12 Available Slide Rails for XCubeSAN Series...

  • Page 68: Figure 3-22 First Step Of The Slide Rails Installation

    Second Step of the Slide Sails Installation 3. Third step of the slide rails installation 。 Install the outer rail/bracket assembly to the frame. 。 Repeat this installation step for the other side. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 69: Figure 3-24 Third Step Of The Slide Rails Installation

    Figure 3-24 Third Step of the Slide Rails Installation 4. Fourth step of the slide rails installation 。 Pull the middle member fully extended in locked position. 。 Ensure ball bearing retainer is located at the front of the middle member. 。...

  • Page 70: Installing The Trays Into The System

    Lock the release button lock by pushing the lock from right to left.   Refer to the label on the system chassis for disk drive numbering. (Disk drive numberings of 2U 26-bay are printed on the chassis.) © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 71: Connecting The System To A Host

    Figure 3-26 Install a Tray into the System and Lock the Release Button Lock (LFF) Figure 3-27 Install a Tray into the System and Lock the Release Button Lock (SFF) 3.8. Connecting the System to a Host The XCubeSAN series products are equipped with two on-board 10GbE iSCSI (RJ45) ports per controller for data host connections and dual SAS3 expansion ports for expansion by adding up to nine XCubeDAS series enclosures.

  • Page 72: Dual Path (Mpio) Deployment

    XCubeSAN series. MPIO (MultiPath I/O) configurations are designed to provide HA (High Availability) data connections to ensure data consistency in the rare event of a failure in the host connectivity from a single path. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 73: Expansion Deployment

    One Server / One HBA / Two Switches / One XCubeSAN / Dual Path The following figure shows an example of a dual controller, connect enclosure configuration with one server accessing the storage via switches. One server is connected to a dual controller XCubeSAN series using CAT 6 network cables.

  • Page 74: Connecting Power Cords And Powering On The System

    Connect cables that connect the management port and data ports to your network, and then power cords to the system; finally press the power button once to power on the XCube SAN. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 75: Figure 3-31 Press The Power Button One Time To Power On The System

    Figure 3-31 Press the Power Button One Time to Power on the System INFORMATION: The power cord rating is the minimum requirement. The rating of the power cord that you purchase must equal to or higher than the minimum requirement to ensure the system safety and reliability. Figure 3-32 PSU Power Cord Connects INFORMATION:...

  • Page 76: Powering Off The System

    。 Via SANOS UI to shut down the system power. If you want to power off the system via Web UI, please go to SYSTEM SETTINGS -> Maintenance -> Reboot / Shutdown; click Shutdown to power off the system. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 77: Wake-On-Lan / Wake-On-Sas To Power On / Off The System

    QSAN’s Wake-on-SAS technology allows you to remotely power on/off all cascaded XD5300 expansion enclosures by using QSAN proprietary SAS cables. You can power on the XS3200 SAN system remotely using the Wake-on-LAN feature. The XS3200 can work with any available Wake-on-LAN freeware and shareware. Wake-on-SAS ensures that expansion enclosures will not run idly, consuming electricity after the SAN storage system is shut down for maintenance or other purposes.

  • Page 78: Connecting A Ups

    If users want to install a UPS (uninterruptible power supply) to provide clean power and also offer protection against mains power failures, please follow the following instructions. Before you purchase a UPS system, please check QSAN XCubeSAN series supported ...

  • Page 79: Connecting The Optional Usb Lcm

    Supported types  UPS via SNMP, Serial UPS with COM port, and USB UPS.  Communication types  network UPS via SNMP, Serial UPS with COM port, and USB  UPS. Serial communication is the only supported type. Connect the UPS to the XCubeSAN. ...

  • Page 80: Discover And Carry Out The Initial Configuration For The System

    To discover the system, we suggest downloading our QFinder application from the QSAN web site; this will hunt the network for your new SAN and allow you to access it via the SANOS GUI. For more information about discovering your system...

  • Page 81: Deployment Types And Cabling

    Deployment Types and Cabling This chapter will show detailed deployment types and cabling for the XCubeSAN series. You can start to build up a deployment plan for your Fibre channel or iSCSI storage environment by deploying your XCubeSAN systems to your desired host. For expansion you can also attach the XCubeDAS series RAID expansion enclosures.

  • Page 82: Cabling The System

    Recommended SAS cable length for the host connection is less than 3 meters. If you want to enable wake on SAS for the XCubeDAS enclosures, the QSAN genuine SAS cable with sideband is required to enable this feature. The XCubeSAN supports a maximum of up to 286 drives for the system storage space expansion;...

  • Page 83: Table 4-1 Deployment Types

    Table 4-3 SAN System and Expansion Enclosure Configuration Rules SAN Models Expansion Max. No. of Max. No. of Max. Raw Capacity Enclosures Expansion Disk Drives (LFF 8 TB, (LFF 10 TB, Units SFF 2 TB) SFF 2 TB) XS5212 / XD5312 (2U 12- 12 + 10 x 12 1,056 TB...

  • Page 84: Single Path Deployment

    The following figure shows an example of a single controller XCubeSAN series connected to a single controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 85: Dual Path (Mpio) Deployment

    Server XCubeSAN Wake-on-SAS Cable XCubeDAS Figure 4-2 One Server / One XCubeSAN / One XCubeDAS / Single Path 4.2.3. Dual Path (MPIO) Deployment The following images illustrate some examples of deployment types for dual controller XCubeSAN series. MPIO (MultiPath I/O) configurations are designed to provide HA (High Availability) data connections to ensure data consistency in the rare event of a failure in the host connectivity from a single path.

  • Page 86: Figure 4-3 One Server / One Hba / Two Switches / One Xcubesan / Dual Path

    XCubeSAN series using CAT 6 network cables. And a dual controller XCubeSAN series connected to a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 87: Multi-Server Attached Cabling Deployment

    Server XCubeSAN Wake-on-SAS Cable Wake-on-SAS Cable XCubeDAS Figure 4-4 One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path 4.2.4. Multi-server Attached Cabling Deployment The following images illustrate some examples of multi-server deployment types. Two Servers / One HBA per Server / One XCubeSAN / Single Path The following figure shows an example of a single controller, direct connect enclosure configuration with two servers accessing the storage.

  • Page 88: Figure 4-6 Two Servers / One Hba Per Server / Two Switches / One Xcubesan / Dual Path

    XCubeSAN series using CAT 6 network cables. Server Switch XCubeSAN Figure 4-6 Two Servers / One HBA per Server / Two Switches / One XCubeSAN / Dual Path © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 89: Figure 4-7 Ten Servers / One Hba Per Server / One Xcubesan / Dual Path

    Ten Servers / One HBA per Server / One XCubeSAN / Dual Path If customers purchase optional host cards, the following is the cabling example. The following figure shows an example of a dual controller, direct connect enclosure configuration with ten servers accessing the storage. Two servers connect to the on-board 10GbE iSCSI ports.

  • Page 90: Expansion Topology And Deployment

    XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). XCubeSAN Wake-on-SAS Cable Wake-on-SAS Cable XCubeDAS Figure 4-8 Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 91: Figure 4-9 Cascade Topology: One Xcubesan / Two Xcubedas / Dual Path

    Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path The following figure shows an example of a dual controller XCubeSAN series connected to a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).

  • Page 92: Figure 4-10 Reverse Topology: One Xcubesan / Two Xcubedas / Dual Path

    Wake-on-SAS Cable XCubeDAS 1 Wake-on-SAS Cable XCubeDAS 2 Wake-on-SAS Cable Figure 4-10 Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path INFORMATION: Reverse topology is available in SANOS firmware 1.1.0. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 93: Introduction Of Remote Replication

    4.2.6. Introduction of Remote Replication If users purchase two or more XCubeSAN series systems and plan to deploy them in different locations, the Remote Replication function in QSAN SANOS supports multiple topologies to suit various disaster recovery configurations. The following remote replication...

  • Page 94: Figure 4-12 One-Directional Remote Replication

    A Source Volume (S1) in Site A is replicating to a Target Volume (T1) in Site B. And a Source Volume (S2) in Site B is replicating to a Target Volume (T2) in Site A. One-to-Many Figure 4-14 One-to-Many Remote Replication © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 95: Figure 4-15 Many-To One Remote Replication

    A single source system replicates different storage resources to multiple target systems. A Source Volume (S1) in Site A is replicating to a Target Volume (T1) in Site B. At the same time, a Source Volume (S2) in Site A is replicating to a Target Volume (T2) in Site C. So does S3 in Site A to T3 in Site D.
  • Page 96 If you want to learn more about the operations on remote replication, please refer to the Chapter 12.3, Managing Remote Replications in the XCubeSAN SANOS 4.0 User’s Manual. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 97: Descriptions Of Leds And Buttons

    Descriptions of LEDs and Buttons In this chapter, you can find all LED definitions and button behaviors of the XCubeSAN series models. By reviewing this chapter, you will have a basic understanding about the current status of the system or specific components by recognizing the LED status. 5.1.

  • Page 98: Table 5-1 Descriptions Of The System Controls And Indicators Leds

    SSD cache pool degraded, or SSD cache pool failure. Off: The system is healthy.  USB Port The USB port can be plug in the LCM (LCD Module). © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 99: Disk Drive Leds

    5.1.2. Disk Drive LEDs Please refer to the following content for definitions of LED behaviors. Figure 5-2 Disk Drive Indicators of LFF & SFF Disk Drive Tray Table 5-2 Descriptions of Disk Drive LEDs Number Description Definition Disk Drive Power LED ...

  • Page 100: Rear Panel

    Solid Blue: The enclosure has been identified. Off: The enclosure is not being identified.  Management Port Solid Green: The connection is built and  Connection LED normal.  Off: No connection is built. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 101: Power Supply Unit Led

    Management Port  Blinking Amber: Data is accessing. Accessing LED 10GbE iSCSI Port 1  Blinking Amber: Data is accessing. 10GbE iSCSI Port 2 Blinking Amber: Data is accessing.  5.2.2. Power Supply Unit LED Please refer to the following content for definitions of the LED behaviors. Figure 5-4 The Power Supply Unit LED Table 5-4...

  • Page 102: Host Card Leds

    Solid Amber: Asserted when an 8G link is established and maintained. Solid White: Asserted when a 4G and below  link is established and maintained Off: No link is detected or link fails.  © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 103: Figure 5-6 4-Port 10Gbe Iscsi Host Card (Sfp+) Leds

    4-port 10GbE iSCSI Host Card (SFP+) LEDs Figure 5-6 4-port 10GbE iSCSI Host Card (SFP+) LEDs Table 5-6 Descriptions of 4-port 10GbE iSCSI Host Card (SFP+)LEDs Number Description Definition Activity LED  Blinking Green: Asserted when the link is established and packets are being transmitted along with any receive activity (Access).

  • Page 104: Cache-To-Flash Module Leds And Button

     Off: No link is detected or link fails. 5.2.4. Cache-to-Flash Module LEDs and Button Please refer to the following content for definitions of the LED and button behaviors. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 105: Figure 5-9 Flash Module Leds And Button

    Figure 5-9 Flash Module LEDs and Button Table 5-9 Descriptions of Flash Module LEDs and Button Number Description Definition Power LED  Solid Green: Power is good at flash module. Off: There is no power at flash module.  Status LED Solid Blue: The status of flash module is ...

  • Page 106: Quick Maintenance

    Removing / Installing the Controller Module This section outlines how to check the status of your controller module and the procedure of removing / installing the controller module when encountering problems. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 107: Figure 6-1 Warning Message Of Failed Controller Module In The Sanos Ui

    Removing the Controller Module CAUTION: The controller module is heavy and fragile; please use both hands  while installing, removing, or carrying the controller module. Recommended place for removing the controller module: the system is in a well secured rack or on a stable surface. For single controller model, the controller must be installed into slot 1 ...
  • Page 108 Use a Phillips screwdriver to loosen the thumb screws on each release levers.   Pull down both release levers at the same time and then pull out about half length of the controller module by holding two release levers. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 109 Use one hand to hold one end of the controller module (the side with release levers) and  the other hand hold the bottom of the controller; pull out the controller module until it is free from the system chassis. Figure 6-4 Procedures of Removing the Controller Module Installing the Controller Module...
  • Page 110 UI will show figure 6-6: System Healthy is Good. Figure 6-6 Screenshot of the Controller Module Successfully Installed in SANOS UI © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

  • Page 111: Removing / Installing The Power Supply Unit

    6.2. Removing / Installing the Power Supply Unit The standard XCubeSAN series system comes with two redundant PSUs (Power Supply Units) that allow users to hot swap it when one of the PSUs is not functioning. All XCubeSAN models are fitted with the same PSU, but the installation direction came differ.
  • Page 112 Use one hand to hold one end of the PSU (the side with release tab) and the other hand  hold the bottom of the power supply unit; pull out the power supply unit until it is free from the system chassis. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 113 Figure 6-9 Procedures of Removing the Power Supply Unit Installing the Power Supply Unit The following are detailed steps of installing the PSU into the system chassis. Use one hand to hold one end of the power supply unit (the side with release tab and ...

  • Page 114: Removing / Installing The Fan Module

    In the event that the fan module fails, it can be hot-swapped. The XCubeSAN series utilizes two types of fan module © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 115 for 4U/3U and 2U system chassis. Please refer to the following information for the fan module removing / installing procedures. CAUTION: The fan module is heavy; please use both hands while removing, holding, or carrying the fan module. The fan module is hot swappable, but power off the system to do the fan module installing or removing is highly recommended.
  • Page 116 Use one hand to hold one end of the fan module (the side with release tab and handle) and the other hand hold the bottom of the module; pull out the module until it is free from the system chassis. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 117 Figure 6-14 Procedures of Removing the Fan Module Installing the Fan Module The following details the steps of installing the fan module into the system chassis. Use one hand to hold one end of the fan module (the side with release tab and handle) ...

  • Page 118: Removing The Host Card

    Overview, it will show all host cards you have installed. If the host card has fault, all of the ports will have a fault and will show as Down. The following figure is the example of one port failed of the 10GbE iSCSI host card. 100 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 119 Figure 6-17 Example of a Failed Port on the 10GbE iSCSI Host Card The following content and images are detailed steps of removing a host card from the system.  Remove the controller module first. For detailed steps of removing a controller module; please refer to the chapter 6.1, Removing / Installing the Controller Module section.

  • Page 120: Removing The Cache-To-Flash Modules

    You may need to replace the power module or flash to ensure continued protection. The following figure is the example of a failed flash module. 102 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 121 Figure 6-21 Example of a Failed Power Module Figure 6-22 Example of a Failed Flash Module Quick Maintenance...
  • Page 122 Install the substitute flash module. The detailed steps of installing the flash module,  please refer to the chapter 3.5, Installing the Optional Cache-to-Flash Modules section.  Install the dummy cache-to-flash cage and then use a Phillips screw driver to tighten it. 104 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 123 Figure 6-24 The Procedure of Removing the Flash Module from the System Chassis The following content and image are detail steps of removing the power module.  Press the release button of power module and pull it out until it is free from system chassis.

  • Page 124: Support And Other Resources

    (End-User Registration). We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM. To contact QSAN Support, please use the following information. Via the Web: https://qsan.com/support  Via Telephone: +886-2-7720-2118 extension 136 ...
  • Page 125 Figure 7-1 Download Service Package in the SANOS UI Support and Other Resources...

  • Page 126: Online Customer Support

    Please follow the procedures below to setup the online help environment for QSAN support team. The following procedure will help you to setup the serial console via the console cable that is enclosed in the shipping carton.
  • Page 127 2. You must use terminal software such as HyperTerminal or Putty to open the console after the connection is made. INFORMATION: For more information about terminal software, please refer to HyperTerminal: http://www.hilgraeve.com/hyperterminal/ PuTTY: http://www.putty.org/ 3. Here we first demonstrate HyperTerminal. The console settings are on the following. Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control Terminal type: vt100 Support and Other Resources...
  • Page 128 Figure 7-4 The Procedures of Setup Serial Console by HyperTerminal 4. If you are using PuTTY instead, please refer to below 110 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 129 Support and Other Resources...

  • Page 130: Accessing Product Updates

    Following is the procedure to setup the connection for online support via TeamViewer: 1. Please download the TeamViewer from following hyper link: https://www.teamviewer.com/en/download/ 2. Install TeamViewer. 3. Please provide the ID/password showed on the application to QSAN support team member to join the online support session. 7.3. Accessing Product Updates To download product updates, please visit QSAN website: https://qsan.com/download...

  • Page 131: Documentation Feedback

    7.4. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document.
  • Page 132 EULA. Any right beyond this EULA will not be granted. Intellectual Property Right Intellectual property rights relative to the Product are the property of QSAN or its licensor(s). User will not acquire any intellectual property by this EULA.

  • Page 133: Limitation Of Liability

    WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR...
  • Page 134 QSAN may assign its rights and obligations under this EULA to any third party without  condition.  This EULA will be binding upon and will inure to User’s successors and permitted assigns. This EULA shall be governed by and constructed according to the laws of R.O.C. Any ...

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