Care And Maintenance; Cleaning The Appliance; Troubleshooting - Thermador Professional Series Use And Care Manual

Care and maintenance

Cleaning the appliance

For more cleaning recommendations and tips to get the
most out of your appliance, refer to the website at
www.thermador.com/us/support/customer-care/faqs/
gas-cooktops-and-rangetop.
9 CAUTION
Avoid cleaning any part of the range while it is hot.
• The porcelain enamel finish is acid resistant, but not
acid proof. Acidic foods, such as citrus juices,
tomatoes, rhubarb, vinegar, alcohol or milk, should be
wiped up and not allowed to bake onto the porcelain
during the next use.

Troubleshooting

Symptom
Intermittent igniter sparking:
More than four clicks of igniter
before lighting:
Constant igniter sparking:
Igniters sparking but no flame
ignition:
Rangetop will not operate
(lights and surface burners will
not come on):
Foods are not cooking
sufficiently:
Checklist
Before calling for service, check the following to avoid
unnecessary service charges.
Be sure to check these items first:
• Is there a power outage in the area?
• Is the household fuse blown or the circuit breaker
tripped?
• Is the rangetop disconnected from the electrical
supply?
Possible cause/s
• Ceramic igniter is wet or dirty.
• Burner ports are clogged.
• Improper fit of burner cap onto
burner base.
• Appliance is not properly
grounded.
• Electrical power supply is
incorrectly polarized.
• Gas supply valve is in "OFF"
position.
• No power to the unit.
• Improper cookware.
• Appliance not level.
• Use the mildest cleaning procedure that will do the
job efficiently and effectively. Some cleaners of the
same type are harsher than others. Try on a small
inconspicuous area first.
• Always rub metal finishes in the direction of the polish
lines for maximum effectiveness and to avoid marring
the surface.
• Use only clean soft cloths, sponges, paper towels,
fibrous brushes, plastic, non-metal or steel wool soap
pads for cleaning and scouring.
• Most exterior parts of this appliance can be cleaned
with hot sudsy water (except the various items
specifically identified otherwise). When rinsing is
required, rinse thoroughly.
• Always wipe dry immediately to avoid water marks.
• DO NOT USE CHLORINE BASED CLEANERS.
• Carefully dry or clean the igniter.
• Clean ports on burner cap with a wire, a
needle or straightened paper clip.
• Align burner cap properly on burner
base.
• Refer to the Installation Manual. Have a
qualified electrician ground the appliance
properly.
• Restore gas supply to the unit.
• Check for open circuit breaker.
• Check that power supply line connection
is connected to the proper voltage.
• Refer to the cookware recommendations
in this Use and Care Guide.
If the burners do not ignite:
• Are the burner caps properly aligned and seated in
the burner bases?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the
flow of gas?
Remedy
15