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Troubleshooting
The sound is distorted, intermittent, weak, or absent.
• Make sure the Hearing Aid is ON.
• Lower the volume.
• Reposition the FIT in your ear.
• Turn Hearing Aid OFF
completely. Open then close
Battery Compartment, wait
45 seconds, and turn
Hearing Aid back ON.
• Check the Tip and FIT Receiver
for wax or debris. Use wire loop
on Cleaning Tool to remove any
excess wax.
• Make sure battery is
inserted correctly and
Battery Compartment is
completely closed.
• Replace battery with a fresh
one following the Battery
Replacement Procedure (page 21).
• Check the battery contacts
for corrosion.
• Rotate the Volume Dial
back and forth, in case
dust or lint has collected
in the controls.
• If the Hearing Aid was in a
humid environment or subject
to sweat, moisture may clog
the aid and distort sounds.
Consider using a hearing aid
dehumidifier overnight.
23
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