Appendix D - Product Support - ADC HiGain H2TU-C-388 List 7F Manual

Appendix D - Product Support

A
PPENDIX
ADC Customer Service Group provides expert pre-sales and post-sales support and training for all its products.
Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center.
Sales Assistance
800.366.3891 extension 73000
(USA and Canada)
952.917.3000
Fax: 952.917.3237
Systems Integration
800.366.3891, extension 73000
(USA and Canada)
952.917.3000
ADC Technical Assistance Center
800.366.3891, extension 73223 or
952.917.3223
Fax: 952.917.3244
Email: wsd.support@adc.com
Online Technical Support
Online Technical Publications
Product Return Department
800.366.3891 extension 73748 or
952.917.3748
Fax: 952.917.3237
Email: repair&return@adc.com
All telephone numbers with an 800 prefix are toll-free in the USA and Canada.
68
D - P
RODUCT
• Quotation Proposals
• Ordering and Delivery
• General Product Information
• Complete Solutions (from concept to installation)
• Network Design and Integration Testing
• System Turn-Up and Testing
• Network Monitoring (upstream or downstream)
• Power Monitoring and Remote Surveillance
• Service/Maintenance Agreements
• Systems Operation
• Technical Information
• System/Network Configuration
• Product Specification and Application
• Training (product-specific)
• Installation and Operation Assistance
• Troubleshooting and Repair/Field Assistance
• www.adc.com/technicalsupport
• www.adc.com/documentationlibrary/technicalpublications
• ADC Return Material Authorization (RMA) number and instructions must
be obtained before returning products.
S
UPPORT
July 21, 2003
LTPH-UM-1214-02
H2TU-C-388 List 7F