CAMBRIONIX U8S User Manual
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CAMBRIONIX U8S User Manual

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User Manual
U8S
2022-06
© 2021 Cambrionix Ltd. All rights reserved.
EN

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Summary of Contents for CAMBRIONIX U8S

  • Page 1 User Manual 2022-06 © 2021 Cambrionix Ltd. All rights reserved.

  • Page 2: Table Of Contents

    3.7. OEM 4. Getting Started 4.1. Opening your product 4.2. What's Included 4.3. Connecting to Host 4.4. Connecting the U8S to the Power Supply Unit using Spade Con- nectors 4.5. Registration 4.6. Help and Support 5. Using your U8S 5.1. Using without connecting to host 5.2.
  • Page 3 5.4.4 Updating Software 5.4.5 Removing Software 5.4.6 Command Line Instructions (CLI) 5.5. Scalability 5.6. Cooling the U8S 5.7. Cleaning your U8S 6. Product Specifications 6.1. Input Power Requirements 6.2. Output Power 6.3. Physical specifications 6.4. Consumables and Placing Orders 7. Troubleshooting 7.1.

  • Page 4: Your U8S At A Glance

    2. Your U8S at a glance The U8S provides 10W of charging power to each of its 10 x USB 2.0 Type-A ports, allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix software to enable charging and data transfer while monitoring important port and device information.

  • Page 5: Safety

    This manual has been arranged to follow IEC/ICEE 82079-1 standard. This is to facilitate the easier understanding and location of information relating to the U8S. Any errors or omissions can be reported using our support ticket system (seeHelp and Support). This way, any issues can be collected and fixed.

  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product.

  • Page 7: Power Supply

    CAUTION Do not modify the product in any way. Do not dismantle the product. CAUTION Fire, or personal injury may occur Do not obstruct air vents on the product. Do not cover the product in combustible material. CAUTION Damage to your product may occur Do not bend or compress any part of the product.

  • Page 8: Storage And Installation

    Do not disconnect the power cord while the product is being used. Do not bend or pull the power cord with excessive force. 3.6. Storage and Installation This section describes safety precautions you must follow when installing and storing your U8S. CAUTION An electric shock or personal injury may occur Do not place the power cord near heat sources.

  • Page 9: Oem

    CAUTION Damage to your Cambrionix OEM module may occur When mounting a Cambrionix OEM module, all mounting holes should be used with appropriate spacers, screws and a torque level of 1.1Nm. Cambrionix OEM modules are susceptible to Electrostatic Discharge (ESD).

  • Page 10: Getting Started

    As well as a guide for product safety-related information. The U8S is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. Please see the physical specifications section of this manual for information on the environment specifications.
  • Page 11 Page 11 of 38...

  • Page 12: Connecting The U8S To The Power Supply Unit Using Spade Connectors

    Having ensured the output voltage of the DC power supply is 5.0V +/-5%, and certainly does not exceed 5.6 Vdc, connect the PSU to the U8S using insulated copper cables of no less than six mm2 cross-section and no longer than 150 mm. Longer cables or smaller cross-sections are likely to cause a voltage drop across the cable and improper board operation.

  • Page 13: Using Your U8S

    5.2.1 Connecting the Hub to a host computer Connect the U8S to your host system using a USB 2.0 Type-B cable. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.

  • Page 14: Data Transfer

    If you wish to limit the charging to your devices whilst connected to your host system then you can disable CDP on all ports by inputting the following commands. The CLI commands for turning off the sync charg options, with a 1 or 0 per port. settings_unlock settings_reset settings_set sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...

  • Page 15: Connecting U8S For Api

    5.2.5 Connecting U8S for API In order for the U8S to work correctly with the API there must be a USB Type-A to Mini-B cable that connects the control or update port to an expansion port on the same product. This is in addition to the USB cable that connects the host port to the machine running the API.

  • Page 16: Manage Ports & Your U8S

    5.3. Manage Ports & Your U8S Each port on your U8S can be managed either individually, or all together. You can turn the ports off and on, change the port mode, or change the charging profiles. This can be done either through LiveViewer, or by connecting to the hub via the API.
  • Page 17 Once selected press the update button at the top and the update will commence. CAUTION Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process. Do not disconnect the power during the update process.

  • Page 18: Software

    The U8S uses string commands to communicate with the host system. These can be sent via the virtual serial port of the U8S directly, or the API can be used to provide other protocols that send translated string commands. LiveViewer can use the API to interact with the devices through a user-friendly application.

  • Page 19: Liveviewer

    5.4.2 LiveViewer LiveViewer is an application downloaded from www.cambrionix.com/products/liveviewer. Once downloaded and installed on the host computer, LiveViewer allows you to switch the ports on and off, set the port to charge only, or sync mode. LiveViewer’s home page shows the following information about all the ports: •...

  • Page 20: Cambrionix Api

    5.4.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon that can be downloaded from www.cambrionix.com/products/api...

  • Page 21: Removing Software

    5.4.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system, the following steps can do this. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.

  • Page 22: Command Line Instructions (Cli)

    Mac®. Then to completely delete the application, choose Finder > Empty Trash. Alternatively, use the below instructions. sudo /Library/Cambrionix/ApiService/bin/CambrionixApiService --remove sudo /Library/Cambrionix/ApiService/bin/CambrionixRecorderService --remove Linux® To remove software on Linux® there are two options.
  • Page 23 Two example commands can be seen below, you can use these commands to check hub information and health. Command Action system Show hardware and firmware information Show voltages, temperatures, errors and boot health flag Page 23 of 38...

  • Page 24: Scalability

    5.5. Scalability If you wish to synchronise more devices, multiple U8S can be connected together (either in a star topology or daisy chained) to allow up to 32 devices to be managed from a single host computer simultaneously In order to daisy-chain multiple U8S, each U8S needs to be connected to mains power individually and the first U8S in the chain should be connected to the local computer through...

  • Page 25: Cooling The U8S

    5.6. Cooling the U8S The U8S has an on-board DC-DC converter to convert the 12V input to 5.2V, which is required to operate the downstream USB ports. As no DC-DC converter is 100% efficient, heat is generated and, in some instances, forced cooling may be required to keep the operating temperature of the U8S below 60°C.

  • Page 26: Cleaning Your U8S

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.

  • Page 27: Product Specifications

    6. Product Specifications The U8S is manufactured in the UK 6.1. Input Power Requirements Input Voltage 100 - 250 VAC Input Current 3.5A @ 115VAC Input Connection Spade Connectors 6.2. Output Power Output Voltage 5.0V +/-5% Output Current (Max per Port) 2.1A...
  • Page 28 Below is a list of any Consumable products you may require for your U8S including the cables you will require to connect devices to the hub. Cables 10 x USB 2.0 Type-A If you require any spare parts, such as the power cables or USB 2.0 Type-B cable, these can be...
  • Page 29 Page 29 of 38...

  • Page 30: Troubleshooting

    7. Troubleshooting If you experience any issues with your U8S; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. 7.1. Initial troubleshooting tips Some tips and information to check first.

  • Page 31: Device Connection

    Unstable device connection Some devices can have unstable connections with your host system through the U8S. We have only observed this behaviour in a very few amount of devices, by disabling CDP this has resolved all issues and the connections are stable.

  • Page 32: Hub Connection Issues

    Hub not connecting to host If you see that the U8S is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to ensure you have...

  • Page 33: No Gui

    If you are using a headless system with no GUI, then and you require to enable logging for support issues, you can use the following command to create the logging cfg file manually: echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder /var/log/cambrionix You may delete the file below when you are finished with it.

  • Page 34: Returns And Damaged Products

    If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. Once you have notified Cambrionix of your return, Cambrionix will arrange for the collection of the product(s), or provide instructions and details for you to return the product direct.
  • Page 35 Product(s) not returned in their original condition may result in additional costs, please refer to the warranty and terms section on our website. Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise. When contacting us about returning a product please provide the following information.

  • Page 36: Compliance And Standards

    9. Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 Page 36 of 38...
  • Page 37 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 38 The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022-06 © 2021 Cambrionix Ltd. All rights reserved.

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