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This manual serves as the reference tool which guides their customers how to use or operate the SoniQ HQ Plus machine without anyone else assistance. The information provided in this document ensures its uniqueness and language quality.
Step Calibration .............................. 25 Setting Print Origin ............................. 27 Setting Print Parameters ............................ 27 Adding Jobs ................................ 28 Editing Job ................................30 DPI and Print Mode ............................32 Pausing and Canceling Printing .......................... 33 SoniQ HQ Plus Page 2 of 42...
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Print Head Maintenance ............................ 38 Maintenance of Machine Motion Parts ......................38 Equipment Cleaning ............................38 Power System Maintenance ..........................38 Control System Maintenance ..........................38 Ink Supply System Maintenance ........................38 11. Troubleshooting ............................... 39 SoniQ HQ Plus Page 3 of 42...
Thus, this document is designed to facilitate both types of users. 2. Machine Specifications Machine Specifications are shown in the table below: SoniQ HQ Plus (S4427) Printing Technology Drop on demand, Piezo Electric Inkjet Print Heads...
3. Machine Overview Front View The Front View of the machine is shown as below: Fig 1: Displaying the Front View Table 1: Different Parts of SoniQ HQ Plus 1. Carriage Unit Location 2. Front Cover 3. Console (TFT Screen) 4.
The Back View of the machine is shown as below: Fig 2: Displaying the Back View Table 2: Different Parts of the Machine 1. Media Lever 2. Supply Roller 3. Power Inlet (Machine and Heater Switches) SoniQ HQ Plus Page 6 of 42...
The detailed view of controls is shown in the image below: Pre-Heater Post Heater HEAD, HEATER, MEDIA TAKE-UP and MEDIA SUPPLY Bed Vacuum Controls Regulator Fig 4: Displaying the SoniQ HQ Plus Controls SoniQ HQ Plus Page 7 of 42...
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MEDIA TAKE-UP: Enable to turn ON/OFF, control different modes; auto/manual, and change direction forward/reverse of the media take-up. • MEDIA SUPPLY: Enable to turn ON/OFF, control different modes; auto/manual, and change direction forward/reverse of the media supply. SoniQ HQ Plus Page 8 of 42...
Job Preview: Show the job preview as well as print progress in this area. • Job List: Displays the thumbnail preview of added jobs. • Error message: Displays the system generated error messages. SoniQ HQ Plus Page 9 of 42...
• Edit: Using this option, you can edit the previously made settings of Printer. On clicking the Edit option, the Setting window with Printer, Move, Preference, and Calibration tabs appears on the screen. SoniQ HQ Plus Page 10 of 42...
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Multiple Ink: Enable to select the color depth of an image according to the passes. The available options are Default, Double, and More. • Color Bar o Space: Specify the distance of the color bar from the image. o Width: Set width of the color bar. SoniQ HQ Plus Page 11 of 42...
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Spray Before Print: This option enables spray before start of print. The Move tab is shown in the image below: Fig 9: Displaying the Move Tab Note: X and Y manual moving speed can be selected using the Move tab. SoniQ HQ Plus Page 12 of 42...
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Language: Enable to change the language of the Printer Manager. • Unit: Enable to set the measuring unit like Millimeter. The Calibration tab is shown in the image below: Fig 11: Displaying the Calibration Wizard SoniQ HQ Plus Page 13 of 42...
Help Menu The Help menu option is shown in the image below: Fig 13: The Help Menu Option • About: Enable to view the details about Printer Manager software viz. software version and copyrights. SoniQ HQ Plus Page 14 of 42...
Step 11: Check the print head nozzles status by issuing the Nozzle Test command. If nozzle test result is not OK or nozzles are blocked, clean the Print Head by performing the steps given in the Head Cleaning section. Step 12: Rip the image file using the Ripping software provided with the machine. SoniQ HQ Plus Page 15 of 42...
Step 6: Turn on the Supply Auto/Supply switch in auto mode and carefully observe the direction of media either reverse or forward. Step 7: Install the media clamps from both ends, as shown below: Fig 16: Installing the Media Clamp SoniQ HQ Plus Page 16 of 42...
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Note: Before issuing the Print command, verify the following things: • Check the Waste Bottle and empty it, if required. • Check the ink level in main tanks and refill it, if required. SoniQ HQ Plus Page 17 of 42...
To refill ink, open the left door of the printer and replace ink bottles, if empty. Ink gets filled in the Sub tanks shown below: Fig 19: Displaying the Ink Sub Tank SoniQ HQ Plus Page 18 of 42...
Step 4: Click on the Exit button to close the Password window (Refer to Fig 21). Step 5: Restart the printer. Note: When “First Warning” appears, kindly contact Head Office with the following screen: SoniQ HQ Plus Page 19 of 42...
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• Password Screen (Refer to Fig 21) • About Screen Fig 22: Displaying the About Us Screen SoniQ HQ Plus Page 20 of 42...
The Print Head calibration is categorized into the following types: • Mechanical Check: Includes Vertical Check and Angle Check • Software Calibration: Includes Bi-direction, Horizontal Calibration and Step Calibration Note: Mechanical checks are only performed by the Service Engineer. SoniQ HQ Plus Page 21 of 42...
Print Heads should be calibrated to ensure good printing quality. To open the Calibration Wizard, click on the Main MenuToolsCalibration Wizard path, as shown below: Fig 25: Selecting the Calibration Wizard Option This should bring up the calibration wizard which is shown below: Fig 26: Displaying the Calibration Wizard SoniQ HQ Plus Page 22 of 42...
Right to Left test print at“0” position. In case of error in the Bi-Direction offset, the Left to Right and Right to Left print would align at some other point on the scale. SoniQ HQ Plus Page 23 of 42...
“0” position, but at some other point on the calibration scale. The position at which the test head aligns perfectly with the reference head, indicates the error in position. SoniQ HQ Plus Page 24 of 42...
On the fly, Step value can be adjusted using the Steps field, as shown below: SoniQ HQ Plus Page 25 of 42...
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Step 3: Click on the => icon (Refer to Fig 31) on the Step Calibration window. The correction value result will be reflected in the Step field (Refer to Fig 31). The same step value will also be displayed in the Steps field on the Quick Access Toolbar. SoniQ HQ Plus Page 26 of 42...
The description of printing parameters is given as follows: • Origin X: Directly enter the print origin value. • Steps: Remove step size errors in the current print job by specifying number of steps. SoniQ HQ Plus Page 27 of 42...
Step 2: Navigate to the location where the image file with extension “.prt” and “.prn” is stored (Refer to Fig 37). Step 3: Click on the Open button to add the file into the Job List area, as shown below: Fig 37: Adding the Job SoniQ HQ Plus Page 28 of 42...
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Now, the selected image appears in the Job List area, as shown below: Fig 38: Displaying the Added Job and Their Details SoniQ HQ Plus Page 29 of 42...
Step 1: Select the job for which details you want to edit from the Job List area and right click. Step 2: Select on the Edit option from the context menu, as shown below: Fig 40: Selecting the Edit Job Option SoniQ HQ Plus Page 30 of 42...
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Foot note: You can add footnote printing with each printed image. Parameters required can be selected. Step 5: After making the desired changes, click on the OK button to apply the settings (Refer to Fig 41). SoniQ HQ Plus Page 31 of 42...
Table 3: Displaying the DPI and Print Mode Print Mode Passes Mode 1 720 x 720 Mode 2 720 x 1080 Mode 3 720 x 1440 Mode 4 720 x 1080 Mode 5 720 x 1440 SoniQ HQ Plus Page 32 of 42...
Similarly, you can abort the process by right clicking on the selected Job in the Job List area and select the Abort Job option from the context menu. Note: Keyboard shortcut for pausing and resuming is Ctrl+TAB. SoniQ HQ Plus Page 33 of 42...
Purging should be performed not more than 2 to 3 seconds. • Avoid head damage due to media and Print Head confliction. • Print head nozzles should be kept clean, dust free, and also prevent from oxidation. SoniQ HQ Plus Page 34 of 42...
Note: If nozzles are found blocked even after normal purging, then try the powerful purging (“P” switch in purging board has to be kept pressed for few seconds and then required color switch has to be pressed). SoniQ HQ Plus Page 35 of 42...
To perform head spraying, click on the Spray button available under the Quick Access Toolbar, as shown below: Fig 48: Displaying the Spray Button SoniQ HQ Plus Page 36 of 42...
Note: Careful while doing this process. the nozzles must not be touched/scratched during this process. Fig 50: Engaging the Night Plate with Head Plate Now, Print Heads are capped properly and protected from being dried. SoniQ HQ Plus Page 37 of 42...
Check for leakage between joint & ink tank and joint & valve settings. • Check for damages on ink tubes. • Check Ink impurities in the ink tanks as this will affect the ink supplying. SoniQ HQ Plus Page 38 of 42...
Selection of incorrect resolution (dpi) LINES IN PRINT • Head nozzles are blocked • Incorrect step calibration HEATERS NOT WORKING • Check if inlet power cord is connected • Check the set temperature in the controller SoniQ HQ Plus Page 39 of 42...
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TAKE – UP NOT WORKING • Take-up switch is not ON or not in Auto mode MEDIA SUPPLY NOT WORKING • Supply switch is not ON • Media is not in sensor range SoniQ HQ Plus Page 40 of 42...
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For Any Query Please Contact Us www.colorjetgroup.com Call us on +91-120-4548195 Email on info@colorjetgroup.com For Ink Enquiry:- sales@colorjetgroup.com For Support:- support@colorjetgroup.com...
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