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TROUBLESHOOTING GUIDE
ERROR CODES
Problem
The display shows:
Drawer is not closed properly
The display shows:
Lid is not closed properly
Washer fills with
Water supply faucets are not fully
water slowly or not
open.
at all, or the display
Water line hoses are kinked,
shows:
pinched, or crushed.
Water inlet filters are clogged.
Water supply pressure to faucet or
house is too low.
Water supply connected with leak-
limiting hoses.
Washer will not turn
Power cord is not properly plugged
on
in.
House fuse is blown, circuit breaker
has tripped, or power outage has
occurred.
Water in the washer
Drain hose is kinked, pinched, or
drains slowly or not
clogged
at all, or the display
shows:
Drain discharge is more than
53" (134.6 cm) above bottom of
washer.
Washer chimes
This is not an error. This is an alert
repeatedly before
to allow the addition of liquid
final rinse
fabric softener before the final
rinse.
Possible Cause
Close the drawer and press START/PAUSE button to start the cycle.
If the drawer is closed and the drawer lock error message is
displayed, call for service
Open the drawer and make sure the latch area is free of clothing or
other obstructions.
Close the lid, shut the drawer, and press START/PAUSE to start the
cycle.
If the lid is closed and the lid error message is displayed, call for
service
Make sure that the water faucets are fully open.
Make sure that the hoses are not kinked or pinched. Be careful when
moving the washer during cleaning and maintenance.
Clean the inlet filters. See Maintenance in the Care and Cleaning
section.
Check another faucet in the house to make sure that household water
pressure is adequate and flow is not restricted. Disconnect the inlet
hose from the washer and run a few gallons of water through the hose
to flush the water supply lines. If flow is too low, contact a plumber to
have the water lines repaired.
Hoses designed to limit leaks can trip falsely and prevent the washer
from filling. The use of leak limiting hoses is not recommended.
Make sure that the plug is plugged seruely into a grounderd, 3-prong.
120-VAC, 60-Hz. outlet.
Reset circuit breaker or replace fuse. Do not increase fuse capacity.
If the problem is a circuit overload, have it corrected by a qualified
electrician.
Make sure the drain hose is free of clogs, kinks, etc., and is not
pinched behind or under the washer.
Adjust or repair drain. Maximum drain height is 53" (134.6 cm).
See Using Fabric Softener, page 16, for instructions on adding liquid
fabric softener to the load.
To disable or enable the fabric softener alert, press and hold Warm
Water and Extra Rinse at the same time for three seconds.
30
Solutions
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