Information Codes - Panasonic 403171 Operating Instructions Manual

Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will
help you to identify and correct the problem.
Info.
Code
400 During initial handshake, receiving station did not
respond or communication error occurred.
401 Remote station required a Receiving Password to
receive the original.
Remote station does not have Confidential Mailbox.
402 During initial handshake, communication error
occurred.
403 No polling capability at the remote side.
404/405 During initial handshake, communication error
occurred.
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.
407 No confirmation from the receiving station for the
previous page sent.
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again.
410 Communication aborted on the transmitting side.
411 Polling password does not match.
412 No data from the transmitting side.
414 Polling password does not match.
415 Polling transmission error.
416/417 Received data has too many errors.
418/419
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
422/427 Interface is incompatible.
430/434 Communication error occurred while receiving.
436/490 Received data has too many errors.
456 • Unit received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1) Not enough space in memory to receive the
confidential document.
2) Confidential Mailbox is full.
3) While printing received document(s).
• Unit was requested to relay a document.
492/493 Communication error occurred while receiving.
494
495 Telephone line disconnected.
Continued on the next page...
Meaning
PROBLEM SOLVING
Action
1. Check with the other party.
2. Reload the document(s) and send again.
Check the remote station.
Reload the document(s) and send again.
Ask remote side to set "POLLED=ON".
Reload the document(s) and send again.
Check the password or the telephone number
in One-Touch or Abbreviated No. Station.
Wait a few minutes and send again.
Check with the other party.
Check the polling password.
Check with the other party.
Check the polling password.
Check the polling password.
Check with the other party.
1. Remote side misdial.
2. Check with the other party.
Check with the other party.
Check with the other party.
Check with the other party.
1. Print a File List and check the contents.
2. Wait until unit finishes printing.
Check with the other party.
Check with the other party.
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