Toshiba B-FP2D-GH30-QM-S Owner's Manual page 32

When the printer does not operate properly
In the case of the following symptoms, check the respective points and take corrective action.
Symptom
The printer is not turned on
by pressing the [POWER]
button.
A fully charged battery pack
is loaded but the operating
time is short.
The printer cannot
communicate via the USB.
The printer cannot
communicate via Bluetooth.
The printer cannot
communicate via wireless
LAN.
Printouts are too light.
The printer received print
data but does not print.
The printer received print
data but does not print.
Point to check (Cause)
The battery pack is not loaded
correctly.
The battery life is expired.
The printer is not turned on.
The printer is communicating via
wireless communication.
The issue mode is incorrect.
The printer is not turned on.
The distance to the host PC is too far.
The printer is used in a location where
it is subjected to noise or interference.
The printer address is not correctly set
on the host PC.
The issue mode is incorrect.
The printer is not turned on.
The distance to the host PC is too far.
Obstacles block the radio wave.
The printer is used in a location where
it is subjected to noise or interference.
The printer address is not correctly set
on the host PC.
The channel setting for the access
point or host PC is incorrect.
The issue mode is incorrect.
The print head is dirty.
The media roll is not loaded properly.
The media roll used has deteriorated
past its use date.
The media is not a Toshiba Tec
approved one
The STATUS lamp is lit or blinking.
The media roll is not loaded correctly.
Solution
Load a fully charged battery pack.
Load a fully charged new battery pack
Turn on the printer.
Terminate the wireless communication.
Select a correct issue mode.
Turn on the printer.
Bring the printer to within 3m of the host
PC.
Avoid such a location.
Set the correct printer address on the host
PC.
Select a correct issue mode.
Turn on the printer.
Bring the printer within a wireless
coverage area.
Use the printer in a location with no
obstacles.
Avoid such a location.
Set the correct printer address on the host
PC.
Avoid using a channel which interferes
with adjacent access points.
Select a correct issue mode.
Clean the print head.
Load the media roll properly.
Load a new media roll.
Use Toshiba Tec approved media.
Clear the error.
Load the media roll correctly.
13. Troubleshooting 31